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January 2024 by ROBIN NELSON
BEST PLACE TO SHOP EVER, If you are not shopping at ACE HANDBAGS you are not shopping. Great service.
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August 2022 by Rose Johnson
Well I drive all the way from Charleston South Carolina and I've never had a problem with the business or with the owner or the staff members. I always get good customer service when I come there, so I will continue to shop there until God tells me otherwise. So on that note I will see you guys soon.
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June 2022 by HighClass BakeHouse
Walked in was having a great day. Coming to buy bags for my store and was hit with condescending Racially bigoted motivated assumptions and undertones. Which was unprofessional and uncalled for. I was Asking the young lady questions about the discount Sebastian originally told me about which they refuse to honor for African Americans. They also rounded up on the price. When I asked about my change Sebastian quickly caught an attitude and said I had an attitude as soon as I walked into the store! I was flabbergasted. I was on the phone talking to my colleague when I walked in laughing. Sebastian said I needed a mask which I went and got and continued shopping. So I’m still trying to figure out where was the attitude??? So I asked why do you assume I had an attitude is it because I’m Black?? That’s the only thing I could see why he said I had an attitude because I was very pleasant. It’s a great day!He was the one with the attitude because I was asking about the business discount. I’m spending my money and I run a business as I’m trying to make sure I get every bang for my buck. I guess my questions annoyed him. I left out of Ace Handbags feeling antagonized because they transferred that negative energy. I will never EVER go back and I advise All black business owners to not shop there as well!! They don’t respect us and it was apparent! Or any business owner if you want to be respected after spending your money.
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May 2022 by Kevin Crawford
Best group of people we've worked with. Store is laid out great and everyone is very friendly.
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September 2021 by t garner
I called this business today September the 5th at 12:30 pm and ask them what time they close today a lady picked up the phone and told me they closed at 5:00 p.m. . So as I make my way out too Ace handbags I was surprised to see them closed at 4:00 for 11:00 p.m. no notice on the door giving ended indication why the store was closed. I drove a long way just to complete a order with this company. What a total inconvenience and waste of time.
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August 2021 by Tai´Sheree Musette
ACE Handbags has the absolute worst Customer Service ever on Buford Hwy! If I could rate it “0” Stars I would! I’m so grateful that they ARE NOT the only Wholesale Store with Handbags in that area too! Fortunately after such a terrible and unprofessional experience I was able to walk right out and find this beautiful, smaller more professional store that GREETS and helps you with no problem, no profanity and no buggy snatching! ACE is a major NO!As Small/Large Business Owner’s we must spend our money where we are appreciated and this place isn’t it!
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July 2021 by For The Scene
Rushed to this store from Marietta and got there 10 min before 5:00 on Sunday and the owner said that I couldn't come in...that he had shut sown the register already. I was so very disappointed! Even after I said that I knew what I wanted and I would be quick....he just closed the door in my face. If he doesn't want to serve customers until his posted time...he should just change his posted time. Why close the register before 5 if you're open til 5. ?
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June 2021 by val fordham
No children which is understandable but i have a 1 month old trying to run a business so of course i wouldn’t have a baby sitter ??♀️ turned around. They would be so much better if they had better customer service and at least put a age limit on the children.
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March 2021 by Shun H
DO NOT SHOP HERE. A very rude environment and lack customer service. They place no value in how they speak to the customer. There are other hand bag vendors in that area that will be happy to service you. Definitely, will not spend another penny at this store!
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March 2021 by Hey it’s Joi-Tia
Very disappointed. The owner of Ace Handbags was VERY rude and disrespectful. He told me & my partner buyer to get out because my masked slipped partly under my nose as I was speaking for one second. No warning or nothing. “You need to leave now” & made us leave the items we were going to purchase in the bags. He then proceeded to follow us out the store, speaking negatively towards us. We felt very much discriminated against for no reason at all. Don’t shop here if you can. Customer service is NOT good!
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March 2021 by DIANA HAYES
I've been shopping there since 2019 and I've had nothing but good customer service. The workers are helpful especially the female.
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March 2021 by Aaliyahh Jade
Great bags great prices great place!
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March 2021 by Malik Alshawi
Races in bed they be looking at customer like they going to steal something bad customer service these people are nasty
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February 2021 by Wayne Weaver
Poor customers service skills This guy put my step child out because her mask wasn’t covering her nose! It’s a child dude! Children are our future.instead of discipline try teaching kids something!
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February 2021 by Ittsstay 01
They were very rude and disrespectful I will never shop here again. And kicked us out the store because our masks were to big.
