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August 2024 by Kevin Owens
When we first moved here we found Duane and his team and decided to go with them for our home and car insurance. It was a great decision. We have had to replace our roof and damage to our vehicle during separate storms and in both cases they were amazing. The interaction is relational not transactional. They check in on you and follow up. You can hear the concern and care in their voice. They are always easy to work with. I would recommend them to anyone.
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August 2024 by Valerie Gragg
Duane Hartness and his team are the best! Thank you Mike for your exceptional service!
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August 2024 by Samuel Babler
Mike Smith was extraordinarily prompt and helpful! He made setting up insurance a very straightforward process.
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August 2024 by Teresa Cantrell
I have been especially pleased with Duane Hartness State Farm. Mike was most helpful in helping me complete insurance on my new car.
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August 2024 by Amber Collins
I called to make a payment on my account today, and was met with such wonderful customer service from Mike. He was super attentive, knowledgeable, and helpful.
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August 2024 by Jessica Holt
Duane Hartness and his team have been my insurance agents since I was 15 years of age. I most recently worked with Jeff on complete planning of multiple lines and planning for my 16 year old daughter. Excellence personified.
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August 2024 by Renee Burton
Great experience and of great help.
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August 2024 by Jason May
I’ve talked to Mike Smith and Jeff Shirley, and both were great, helped me get my issues solved quickly, and very friendly.
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August 2024 by Dan Knight
Jeff Shirley handled my concerns about coverage on our old car . A car we use only for short trips , church, grocery shopping etc. Dan Knight
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August 2024 by frank
Great person , great service thank you agent Mike.
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August 2024 by Maryanne Sharp
As usual we received awesome service during our visit to the Demorest State Farm office. Cindy had all our paperwork done quickly and accurately. We added a new vehicle and it took less than 15 minutes. We highly recommend if you need insurance to call the Duane Hartness State Farm office.
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August 2024 by Gwen Hagan
I spoke with Mike today who was very courteous and personable My payment was taken with a smile in his voice and with no problem.
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July 2024 by Joe Hilwig
One can not ask for better customer service, friendly and they are good at taking care of my insurance needs.
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July 2024 by Jan Irvin Springsteen
Jeff Shirley is always very professional and helpful. I was able to add a second vehicle with just a phone call. Would highly recommend.
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June 2024 by Amanda Bridges
highly recommend! very helpful, knowledgeable, and great customer service
