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September 2024 by John Mitchell
New car costs are outrageous so it is important to my family to keep our three cars on the road as long as possible. Big thanks to Ramon and Mandy for keeping us rolling.
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August 2024 by zoe peezy
Straight thieves I was wondering how they got all them cars in the lot makes sense now. My 640i was far from a total lost I guess vol repair wanted to buy it from progressive told them it was total
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August 2024 by Furman Faduma
I have used them for the past two and a half years working on my Mercedes Benz (E550 Coupe). I have three shops that I use including the dealership. They are not perfect but a better value than the dealership. They are very competent and capable on a scale of 1-10 I would rate them a solid 8 plus and a 9 on some service. The key is be communicable and patient and you should be a satisfied customer in the end.
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June 2024 by Sarah Green
I HIGHLY RECOMMEND Vol-Repair ll for your car repairs! I'm super grateful to have found a place where I will forever bring all my vehicles to be worked on. The whole crew is amazing. Very trustworthy, fair, and honest people.
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May 2024 by vincent grieco
I took my volvo in to replace brakes. Work was excellent and the price was fair, at least when compared to the quote I received from the dealership. Finally, staff was courteous and very kind as I was given a lift back home and was graciously picked up by Mandy when my car was ready to be picked up. Overall, I highly recommend this company. I will return for any future service on my volvo.
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May 2024 by Madge
Not happy, quoted a price for parts and labor it was more when I picked up the car. Will not go back.
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March 2024 by Anthony Leisure
They allowed someone to take my car
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December 2023 by Kayla Lyles
I love Mandy and Ramone!
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November 2023 by Ida S.
Please don't take your car here. Its been going on 2 yrs and they presented my car to me to pay looking like GARBAGE! I have caught them(Jose & Mandy) in several lies, trying to charge me 8K+ for work thats horrible. Car went in with all doors closing now they don't close at all. Went in with 2 headlights missing 1 now. Told me(jose) that I brought the car in without back side lights. Showed him(jose) pictures of the lights on the car. Interior was done with glue gun. I still don't have the car back. They spray painted the gears and told me(jose) they were new. Showed him(jose) the photo's of them spray can he tried to lie his way out of it. I am currently filing a lawsuit for my car. It sad that it has gotten to this point. Put $2,220 down to start the work and brought parts that they said was OEM and saw they were from Amazon. Work that was done I have asked for the original parts back to ensure it was done. Haven't seen them parts yet.
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September 2023 by Autumn Swartz
UPDATE: I was able to work things out with my insurance so Vol-Repairs lol can continue their work. They were very kind to me on the phone, and so I just want to thank them again for being patient with me and understanding.Got into a minor accident and my insurance set up for my car to get fixed here. At first I was quoted it would take 4 days to fix from the receptionist at Vol-Repairs ll on the recorded call with me and my insurance agent. I call back Wednesday evening (2 days after I drop my vehicle off) to check up on my car and was told there was more damage than expected and someone from my insurance would be coming out tomorrow to inspect the rest of the damage. I explained to the lady in the phone how I desperately need my car by the following Monday ( a week from dropping my car off) because I leave out of the state the next day, and if there was anything they could do to make sure I could pickup my car by then(even if it’s not fixed) and just bring it back in for repairs when I come back.She assured me that they could do that and possibly Friday afternoon (4 days after dropping my car off) I could pick it up. I was very grateful for her response and diligence to make something work for me.I call back the next day and it’s like none of this information has been communicated and a different lady on the phone tells me to call back Friday at 8am to get more details on the progress of my car. So I do just that and am told again that my car won’t be ready because they are waiting on my insurance to look at it, but nothing was explained to the rest of the staff the urgency I need my vehicle by or anything the lady on Wednesday told me they could do to help me.I finally and thankfully get on the phone with Ramon and he assures me my car will be ready to pickup that coming Monday afternoon, no matter what.So I just want to thank Ramon for making this happen, I was very frustrated about the lack of communication about my needs before, but I’m glad Ramon was there to assure me the job will get done, and I’ll be updating my review when I come to pick my vehicle up on Monday. I do appreciate the willingness to help me out.
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September 2023 by Kory Benn
No comments
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September 2023 by Julie Thompson
I have been using Ramon and Vol Repair for YEARS. He is very knowledgeable, honest and kind. An all around great guy. I also have been waiting on my car and noticed other customers coming in. It’s apparent that several of his customers have been coming for years, just like me. He treats everyone like family! He has taken care of multiple Volvos for me. I even bought a used Volvo from him. I cannot speak highly enough of Ramon! He’s a gem!Service: General repairs & maintenance
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September 2023 by Phillip Lott
I took my 2013 Gl450 to Jose using my extended warranty to repair my balance shaft. He did everything except that to use my extended warranty up. He kept my suv for over six months, never offering a rental car. by the time I got my suv back it was pouring out oil, check engine light was on. So I took it back to him only for it to continue to leak oil. So I took it to Mercedes Benz they repaired the engine leaks. which I paid eight thousand out my pocket because the warranty wouldn't cover it because they already paid Jose for the repair. Mercedes showed him what the issue was and the engine has to be removed for the fix. Which he didn't do the first time. He said he'll make me whole after I threaten to sue him. I gave him a chance to redeem his work and he towed my vehicle with a tow truck, ruptured my suspension air bag and then said I had a suspension problem which it didn't have when I sent it to Mercedes or they would have documented it. I brought airbags and replaced them myself. Jose hit something with my vehicle and it has scraped on my fender and rim rash, which he said bring it in and he'll repair it. He tore up a perfectly good MercedesI wouldn't recommend this shop to fix anything that you value. My vehicle is still not running good. It ran better before I took it to Vol-Repair ii. Don't use this shop they will scam your warranty and your pockets. The service is unprofessional and they will lie about the work being performed. He said he was working on my vehicle so I did a pop up only to find my vehicle not being worked on and blocked in by other cars. He was paid 17k to repair my vehicle not including the 10k I paid.2k for the breakdown which he claimed that in the warranty.. but it was a covered part so my breakdown fee should have been refunded.Please don't use this shop or recommend it. I even offered to sell him my vertical since he ruined it. Then he tried to low ball me. So I'm stuck with a luxury piece of junk thanks to Vol-Repair ii.PML.
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September 2023 by Phillip L.
I took my 2013 Gl450 to Jose using my extended warranty to repair my balance shaft. He did everything except that to use my extended warranty up. He kept my suv for over six months, never offering a rental car. by the time I got my suv back it was pouring out oil, check engine light was on. So I took it back to him only for it to continue to leak oil. So I took it to Mercedes Benz they repaired the engine leaks. which I paid eight thousand out my pocket because the warranty wouldn't cover it because they already paid Jose for the repair. Mercedes showed him what the issue was and the engine has to be removed for the fix. Which he didn't do the first time. He said he'll make me whole after I threaten to sue him. I gave him a chance to redeem his work and he towed my vehicle with a tow truck, ruptured my suspension air bag and then said I had a suspension problem which it didn't have when I sent it to Mercedes or they would have documented it. I brought airbags and replaced them myself. Jose hit something with my vehicle and it has scraped on my fender and rim rash, which he said bring it in and he'll repair it. He tore up a perfectly good Mercedes I wouldn't recommend this shop to fix anything that you value. My vehicle is still not running good. It ran better before I took it to Vol-Repair ii. Don't use this shop they will scam your warranty and your pockets. The service is unprofessional and they will lie about the work being performed. He said he was working on my vehicle so I did a pop up only to find my vehicle not being worked on and blocked in by other cars. He was paid 17k to repair my vehicle not including the 10k I paid.2k for the breakdown which he claimed that in the warranty.. but it was a covered part so my breakdown fee should have been refunded.Please don't use this shop or recommend it. I even offered to sell him my vertical since he ruined it. Then he tried to low ball me. So I'm stuck with a luxury piece of junk thanks to Vol-Repair ii.PML.
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July 2023 by Omotayo Adebayo
Good and experienced technicians perform the job and advice you on how to maintain your car.i will definitely recommend them to anyoneService: General repairs & maintenance
