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January 2022 by CORI EMANI
The best pancake mix I have ever had! It came on time and well packaged. I am ordering another container now. My nephew loved them too!
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January 2022 by Shawn Elliott
You and Darius Cooks are complete scammers and frauds
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October 2020 by A Stanley
IMPORTANT! BEWARE OF THIS COMPANY!! THEY ARE A COMPLETE RIPOFF!!I initially trusted the company knowing that Marcus Lemonis (The Profit) was part owner. I am so disappointed not only that I didn’t get the $62.00 in products I ordered, but in myself for not checking reviews first! The only thing I did receive was a confirmation of my order but nothing since despite my email request that they send me my order I or get my money back ASAP! I am going to continue to write poor reviews on all their social media platforms and contact the BBB if they are registered with them. My next email will be to Marcus if he still has ownership since I trust him.One very important note is that the phone number on their website is not theirs but is an actual credit card company. The gentleman said that he OFTEN receives calls from disgruntled customers of Southern Culture because they have not received their orders or their money back. His suggestion is that anyone that has been ripped off contact your credit card company and/or bank card to report this. They will then contact the company and if it goes unanswered you will receive your money back. If we all do this it will hopefully stop them from ripping off others of their hard earned money. As for the owners, shame on you!Another important note~Owner Erica has placed her own review giving it 5 stars with comment that she received her order quickly. WE’RE NOT FOOLS ERICA!
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October 2020 by Danielle S.
They don't seem to be in business because their phone number changed and they don't respond to email or website messages, but they have NO problem taking your money. Ruined a birthday present. Please just take your page down. :(
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September 2020 by Danielle Carter
Made an online order after seeing them on an old episode of Shark Tank...and what a mistake. Ordered in June, never received my order, and despite emails and opening up a case through PayPal, still haven’t gotten my money back or my products. Don’t bother calling this number either...it’s a fake.
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August 2020 by Jodi F.
Buyer beware!!! I saw this company on The Profit TV show and thought wow this looks pretty interesting so I ordered. Big mistake that was way back in June it is now August and I have not heard a word from this company I have sent numerous emails waiting for reply and nothing. I do know that they are on top of one thing and that is making sure that they debit your account but for some reason the other end of their transaction actually giving the customer what they purchased isn't as easy. I'm extremely disappointed I will not be a repeat customer and I don't care how good your cornbread is. I seriously hope there's another TV show that's going to help you with your business management skills and I can certainly see why you would need it.
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July 2020 by Chris F
Great Product. Met the owner at food show, hope she crushes it.
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December 2019 by Tiffany A.
ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED - EVER! Products take MONTHS to ship - sometimes they never even show up! There is no phone number ANYWHERE to call and speak with a human being (I can see now with all of the reviews everywhere on FB, here, etc that is why they don't want the consumers to be able to call them directly). Their products are great - but what's the use of having an amazing product if they are always sold out (for I'd say at least 4-6 months!) and then you can't even ship within a reasonable amount of time? Most absurd experience I have ever had as a consumer - by far!
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June 2019 by SHarri U.
I placed an order for their awesome Alabama cornbread mix on 5/22 and here it is the end of June and I just got a notice from the post office that my order is in Memphis and "on its way." I am in California. It's a shame their customer service is so bad because it's the best cornbread mix I have ever tasted. I saw her originally on Shark Tank pitching her pancake mixes. She got a deal with Barbara, I believe. BARBARA, I WHERE ARE YOU??? Then, lo and behold, I saw her and her husband on The Profit. It didn't do much good. There is no excuse for it taking 2 months to get 1 box of cornbread mix. Something is very wrong here!!! So, unfortunately, I will no longer be a repeat customer.
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May 2019 by Andy S.
This is the worst ran Company.... Always out of product, slowwww shipping, slowww response to questions regarding anything. I would be amazed if Marcus is still a partner. They seem to be no different than the mess he showed on his tv show. I guess i'll just give up on them. Too bad because their product is so good.
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May 2019 by Anon S.
Ordered product on April 4th, 2019. Today, is May 13th, 2019. The products just arrived in a heavily damaged box. Company never replied to 3 prior emails including one through PayPal purchase protection pre-shipment. Bought this as an Easter novelty for my daughter and grandkids. That day came and went long ago...First time I purchased from a Shark Tank company...NEVER again!
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April 2019 by george irizarry
great great delivery..and saw the in The Profit...not use the product..but they are fast with delivering the product...will buy the grits in Amazon
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April 2019 by William Curry
If I don't have high blood pressure now, I will have since trying the chicken batter mix. Wayyyyyyy to salty!!!!!
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April 2019 by My IPad
Ordered Pancakes from their website and was very impressed with the taste and how quickly it shipped.
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April 2019 by Sandesh Kumar
Bad experience with Southern Culture Foods