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December 2023 by Joonam Sohn
I have never met rude people like them before. I would recommend not to go this store. Totally uneducated racists.They don't even know how to say "thank you" to valuable customers. I think the manager should be changed.
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September 2023 by Mark Quattropani
Purchased paint a few days ago I asked if it had primer in it I was told no. Found out the paint did have primer They told me I had to purchase 2gallons of primer did not need the primer tried to return the primer found out I couldn’t because of the tint in it. I was lied to just so I would have to spend more money. I will never deal with Sheraton Williams again. Lying to people for a profit is not right. I will share my story with as many people as I can just to let them know that they do shady business at the sherwin-Williams on Columbia Dr Decatur Ga
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May 2023 by Connie Wiggins
Store visit 4/28; 4:30 pm.Entered store, no one in site. Walking toward paint sample wall display, a gentleman, appeared from the storeroom. He shouted, "I thought, I heard the chime, but I don't see no body". I stepped out saying, " You missed all this." A young lady,with a lollypop stick in her mouth, was now, leaning over the counter. Another young man was staging 5 gallon stacks of paint near the side door.Neither acknowledge my presence or offered assistance. A gentleman enters, approached the counter,asking for an item. The young lady dashed to the rear. I turned to leave, the young lady chirped, "bye-bye".By the way, painting my home. Guess my business isn't needed..
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September 2022 by James Jones
If I could give a zero star I would! Poor service!
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July 2022 by Meinya Leslie
Visited this location on 07/16/2022. I had an amazing experience. I don’t know anything about paint but Michael the sales associate that assisted me was very helpful, patience, courteous, and professional. Would definitely recommend to others.
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October 2021 by Nicholas Smith
Came here to get paint and supplies for a small job. Great service and assistance.
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June 2021 by Yolanda Favors
I just left the store, and they were absolutely horrible. I was in there for about 30 to 45 minutes trying to pick out a paint color in my house. No one ever acknowledged or offered to help me in anyway. They just ignore me. There were no other customers in the store. When I asked about the ability to get some type of samples because I was getting my house painted, his comment was we don’t have that. There’s a paint shortage. Try Home Depot. I will never go back to the store.
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June 2021 by Priscilla Rhoades
Good service, good product.
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December 2020 by LEX Alexis
The staff is very knowledgeable. They are not just taking your money
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December 2020 by 12 Tribes of Jacob-Israel
Good place to purchase paint.
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November 2020 by Peaches Griffin
Great customer service! Brandon really helped us out a lot and gave us a ton of good information & options for our paint job. I will only go to this location for future jobs.
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November 2020 by Rachel Canfield
Great prices, frequent discounts, and nice staff. Their system remembers your swatch purchases from the past if you forget what color you had!
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November 2020 by Vania Strange
I love that they keep purchase history so if you loose a swatch the can recall the color.
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October 2020 by Renee Warren
Very helpful and friendly
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September 2020 by QuoVadis Rashad
Outstanding customer service. Very knowledgeable and professional.
