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“I had a fantastic experience with Nelson at Extra Space Storage! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. The facility is clean and well-maintained, and I felt secure storing my belongings there. Highly recommend! Five stars! ?????”
“Laticia was very kind and was extremely helpful throughout the rental process. She was very professional yet personable and humorous. She really made the process easy and I would definitely recommend!
Thank you for your time and attention!”
“Nate is hands down one of the best
People I’ve ever met.Great costumer service .Very caring and polite.Took the time to explain everything.Thanks Nate we appreciate you.”
9:30AM - 6PM
650 Dekalb Industrial Way, Decatur
Self Storage
“I had a fantastic experience with Nelson at Extra Space Storage! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. The facility is clean and well-maintained, and I felt secure storing my belongings there. Highly recommend! Five stars! ?????
Best regards,
Teresa Macklin”
“Bought a new unit with no complications with the help of property manager Lauren. She was very friendly and professional in explaining the insurance along with everything else. I will be referring my parents to come by and purchase a storage unit as well.”
“Excellent customer service. Ej was very helpful and friendly! Amazing level of professionalism and explained everything well! I feel very well pleased with my experience here and looking forward to being a loyal customer!”
“My experience with Catherine here at public storage has aways been amazing she is the most patient polite person I’ve dealt with in utilizing a storage facility!”
“Jackie is a great great employee and hasgine above and beyond's ng ti help me through the sign up and app oricedd. I am exicted about being a new tenant hete. Cleanest one ive ever seen.”
“Lee at the front desk was very helpful and assisted us even though we were running behind. Extremely satisfied with his assistance and with this storage facility!”
“Derrick was a great help, very easy and fast and helpful. They open at 9:30 am so dont get discouraged. You can go through your unit anytime between the hours 6 AM to 9 PM.”
“The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have to keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.”
“Balinda is one of THE BEST and I recommend this storage unit to any and everyone. I have had this unit for 3 years and I made sure to pay on time. Balinda will work with you as long as you are doing the right thing. She has a beautiful spirit, and she is also very easy to speak with. If ever you are in Decatur, GA and are in need of a storage unit, this is the place to go. Also, do not forget to meet with Balina. She will not let you down. I wish that I could give her more than 5 stars. She is also a real estate agent, so look her up, if and when you are looking for a HOME!!!!!”
“Working with Janeva at this location was a breath of fresh air. She went above and beyond to help me reserve and move into my new unit, as well as rectify some issues I was having with a previous unit.
So thankful for her kind spirit and attention to detail!”
“This place is soooo awesome, the staff, Ms Gayle, goes above and beyond to help you thru any situation. I have been going thru financial problems and Ms Gayle not only worked with me but help me find a way to keep my keepsake belonging at a price I can afford. She is very informative, she communicates and keeps you updated on everything. This is the place to secure any of your belongings, a place that welcomes you and not money hungry……#storehere”
“Tasheba is an excellent representative for Public Storage; they are lucky to have her. Anyplace would be. She untangled a fouled up situation not of her doing with grace and in good humor.”
“I appreciate the great customer service. Lauren was polite, knowledgeable, and professional. She also made a follow up call to make sure the reservation was correct. She even remebered my name when I came in. ⭐️⭐️⭐️⭐️⭐️Considering I haven’t had a storage in some years Lauren was able to help me understand new policy’s and make my process an easy one. She also gave me a card with contact information and times available for storage unit. Definitely will recommend.”
“Johnnie was a nice to sight to see not only he was pleasant to work with ,he was extremely resourceful, Handsome, lol, very knowledgeable of the property.Great customer service from both Ms.Catherine and Me.Johnnue,Awesome Asset to this company!!!!”
“Nice and clean spaces and reasonable rates! The customer service was amazing and the sign was a breeze! They even included the lock for you to keep when your storage use is complete ?”
“Ro was fantastic and helped guide me through a difficult process. Would definitely recommend if she's working. She made it so easy and was very kind to explain and help.”
“This is conveniently located near my apartment, Publix and UPS. It's cost-effective. The staff has been responsive. I met the manager, Ro, she provided helpful staffing information because the location is not physically staffed. They have a virtual management contact system. She comes on site only intimately.”
“Very easy process with Andre helping us rent the best unit for our needs. Andre was so nice and patiently answered all our questions, showed us some units and we picked out the best one. Convenient location. Large ramps, carts, restrooms…what more could you need?”
“I had a comfortable experience with the young lady Gina I was greeted with a smile. My storage did not have any step steps and she quickly remove me from that storage 449 into another storage. I appreciate that Cube Smart have her on their team. Thank you, Gina.”
7AM - 7PM
4360 Covington Hwy, Decatur
Self Storage
“Best U-Haul location. The staff is always friendly and helpful- especially the manager! They always have everything you need and always make the moving process smoother. Will always use this location”
“Kevon is awesome! He helped me out on a last minute reservation after my movers canceled smh.. he made it so easy to transition to my new apartment! Really appreciate the hospitality and smooth process!!”
“My vehicle check out representative was very precise and informative, she happened to be my vehicle check in rep as well. Both processes were easy and seamless. She was very concise and answered all my questions. Great experience would definitely use the van rental service again.”
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“Hello everyone how's your day going or night hopefully blessed and peaceful. I have the most professional and wonderful experience at extra space storage Mrs.Kwana had a wonderful business attitude and allocated me to the proper Services I need to access my storage .I would refer extra space storage to the world.”