TRUE Automotive is a trusted automotive repair shop specializing in European vehicles such as BMW, Mercedes, Audi, Volkswagen, Porsche, Rover, Maserati, and Mini. Customers appreciate the overall great and easy experience, highlighting thorough and professional diagnosis, fair costs, and clear communication. The shop offers convenient online booking and detailed updates through texts and emails, allowing customers to see and prioritize repairs. Staff members are described as helpful, honest, and committed to fair and timely service. Many customers mention feeling confident that their vehicles are in good hands, with some customers expressing that they have found a lifetime mechanic. The facility features a fleet of courtesy loaner vehicles and a comprehensive 3-year/36,000-mile warranty on parts and labor. With a focus on customer relationships, transparency, and value, TRUE Automotive aims to provide reliable service and a positive experience for all clients.
I highly recommend TRUE Automotive. The staff are very friendly and helped us get on our way as quickly as possible. Annie changed our brakes and thankfully caught that our alternator needed to be replaced as well. We have always had the best service!
August 2024
Overall great and easy experience here. Very thorough and professional diagnosis with super easy ways to see what they saw and fair costs to repair.
Will definitely recommend to others
August 2024
Loved getting my oil changed there. They let you know what's going on with your car and you have the option to have services done or not depending on how high priority the service is for your vehicle. Mitch was super helpful and made the experience great. Will definitely be back!