7AM - 10PM
3649 Flakes Mill Rd, Decatur“I was looking for an Egg Custard Pie, and this was the only store that had one. The young lady was nice enough to put it to the side until I got there. Will definitely recommend this Publix if you're in the area!”
“Better choice than the QT especially today. They are in process of working on some of their facilities around the gas pumps. Makes it more busy and confusing than even yesterday.It's been awhile since we gassed up at Kroger Fuel Center. It's usually busy too. Got to use our Kroger rewards today! Hurrah!”
“I truly can’t recommend them enough. This is a TRULY locally owned and operated pharmacy. Free local delivery. They are always so attentive and work with you on any insurance hiccups, they do vaccines, they remember their clients. Just amazing.”
“I used the Publix Pharmacy on Glenwood for over ten years. The pharmacy was reorganized using a corporate model. The result was that I had several glitches in receiving refills including receiving notifications of scripts being ready when they were not. I transferred to Young Life a year ago and have received outstanding service. The staff is friendly, professional, helpful, and able to answer questions about medications. I'm very happy to be a customer at Young Life.”
9AM - 9PM
3870 N Druid Hills Rd, Decatur“I initially gave the pharmacy a poor review. The pharmacy manager called me this morning and we discussed what happened on Saturday. She was very professional and apologized for the miscommunication. I appreciated her taking the time to do this.”
8:30AM - 5:30PM
2675 N Decatur Rd, Decatur“I believe her name is Dina Collins but omg what an amazing human being she is! She helped me to save on a necessary medication. I am so grateful for her presence at this pharmacy. She even called me back to tell me which pharmacy within the Walgreens family had the best price for the VERY expensive medication that I needed. I am so happy to have worked with her. Thank you. Please give her employee of the year. Amazing customer support!!”
“Crystal W. is an exceptional Associate at this Walgreens! She's polite, she listens and she works to help Customers get what they came into the Store to get. She always greets me with a smile! I honestly think that Walgreens needs to appreciate their Employees more that go the extra mile and actually focus on the business' mission statement, "to champion the health and wellbeing of every community in America." Crystal exemplifies this, further than most. I've had several unpleasant experiences with some (NOT ALL) of the Pharmacists at this location but it doesn't take away from her dedication and diligence in actually going above and beyond to see that Customers are welcomed and appreciated in this store location. Despite this, I still applaud Crystal because she's the reason that I continue to spend my money at Walgreens. I do hope Walgreens' Executive Management takes note and surveys her on what she thinks needs to be changed, what she thinks that they can do better, how she feels about her role and what they can do to promote. Thank you.
On the other hand, Pharmacist Amanda B. is rude and doesn't care. Her tone is always from an annoyed place and she always looks as if you're bothering her and her customer service is horrible. I've seen other Customers have issues with her (right in front of my face) when I've come for my scripts. She's not reprimanded for her behavior and Walgreens doesn't take these complaints as serious as they need to be taken; the Regional Director said that he'd handle it but turns out I didn't hear any resolve in this and I know several Customers have complained, even before me. (Not acceptable)
However, Pharmacist Andrew is so nice and a pleasure to speak with and doesn't cut you off nor is he rude. He has good "bedside manner" and really seeks to listen and works to respond, appropriately. Thank you.”
“The pharmacist, Shelby, at the Emory Commons Publix is an asset to the department. She is knowledgeable and kind. I look forward to seeing her on future visits. As they used to say in Lakeland, POP. People, our priority.”
9AM - 9PM
3649 Flakes Mill Rd, Decatur“Was in the area and ran in for a few things. Was greeted by a young man collecting carted from the parking lot as I walked to the store. I was able to recycle a bunch of plastic bags using their green pins located to the right of their front entrance. The store was bright and aisles spacious, restroom was also clean. A few items I needed were on sale "BOGO" which was a great surprise. Mr Joseph was my cashier. He was polite and made easy, brief conversation while he scanned my purchases. Kimberly helped bag my items and told me to have a blessed day as I left. A great experience, as expected, when I shop Publix!”
“This Kroger has really stepped up. It is much much better than it was. You can get down the isles now. Everything is so neat now. Congratulations management. ? The only complaint I have now is there need to be more registers open. Not self serve. Overall the store looks very nice now. Thank you.?”
7AM - 10PM
2781 Lavista Rd, Decatur“Crystal W. is an exceptional Associate at this Walgreens! She's polite, she listens and she works to help Customers get what they came into the Store to get. She always greets me with a smile! I honestly think that Walgreens needs to appreciate their Employees more that go the extra mile and actually focus on the business' mission statement, "to champion the health and wellbeing of every community in America." Crystal exemplifies this, further than most. I've had several unpleasant experiences with some (NOT ALL) of the Pharmacists at this location but it doesn't take away from her dedication and diligence in actually going above and beyond to see that Customers are welcomed and appreciated in this store location. Despite this, I still applaud Crystal because she's the reason that I continue to spend my money at Walgreens. I do hope Walgreens' Executive Management takes note and surveys her on what she thinks needs to be changed, what she thinks that they can do better, how she feels about her role and what they can do to promote. Thank you.
On the other hand, Pharmacist Amanda B. is rude and doesn't care. Her tone is always from an annoyed place and she always looks as if you're bothering her and her customer service is horrible. I've seen other Customers have issues with her (right in front of my face) when I've come for my scripts. She's not reprimanded for her behavior and Walgreens doesn't take these complaints as serious as they need to be taken; the Regional Director said that he'd handle it but turns out I didn't hear any resolve in this and I know several Customers have complained, even before me. (Not acceptable)
However, Pharmacist Andrew is so nice and a pleasure to speak with and doesn't cut you off nor is he rude. He has good "bedside manner" and really seeks to listen and works to respond, appropriately. Thank you.”
6AM - 11PM
2875 N Decatur Rd, Decatur“It was near the end of the night and the staff were amazing and helpful. Due to their exceptional customer service, I was in and out before they closed, I don’t usually have that luck.”
“My medicine was transferred fromCVS to Walmart on Memorial Drive because I am under a new Healthcare Plan.The Pharmist stepped in and helped me when one of the medicines was not transferred over.I felt Great knowing Walmart Pharmacy went that EXTRA MILE to help me.God, Bless”
“I've been trusting this pharmacy for years, and I've never had a bad experience. They're quick, communicate well, and ALWAYS answer the phone. They mail prescriptions within 2-3 days, sometimes sooner which is very convenient. Yesterday I ran into an issue with my insurance and Alex was so patient and accommodating. It was busy, and I had him going back and forth between my prescriber and insurance, and he maintained his composure and friendliness the whole 2 hours I was trying to get everything handled. Excellent customer service, thanks Alex for helping me. I wish the other locations had service like this.”
9AM - 1PM 1:30 - 8PM
4919 Flat Shoals Pkwy, Decatur“The absolute sweetest people of any pharmacy I've been to. Multiple times I've needed a little extra understanding something or have come early for medication and they've always gone above and beyond.”
9AM - 1PM 1:30 - 8PM
3479 Memorial Dr, Decatur“I've shopped at the Belvedere Plaza Kroger off and on for more than 20 years. Since moving relatively close to it about 2 years ago, I've seen notable improvements. They did some renovations in the last year, and like other Kroger stores lately, the employees speak and are more customer-focused. I shop at this store and the Wesley Chapel store the most and the North Decatur store a little. Other than going to a larger and newer store, I went to North Decatur to get the sushi, but now that they have have sushi at this store, I don't have much of a reason to drive an additional six minutes. They can fix some things to improve the customer experience:Get some new shopping carts/make sure the hand baskets are available at the front entrancesExpand the self checkout optionsMore cleaning around the shopping carts and parking lot”
“Been using this pharmacy for years and they're really good about explaining your options to get you the cheapest product. Some meds are way cheaper in capsule form, some in pill form, sometimes one is subsidized... anyways I went from paying like $25 to $4 for the same meds just by switching the pill form.”
“I was on Round 2 of antibiotics for a miserable and lingering sinus infection. The doctor prescribed a REALLY powerful antibiotic at a dosage that my pharmacy did not have in stock. They ordered the antibiotic, though, and it was to be back in stock by Monday (it was Friday). I was so miserable that I couldn't wait that long to start the meds. My Walgreens helped me find a nearby Walgreens that DID have the medication at the proper dosage. When they couldn't get me the whole week's worth of meds, my Walgreens showed up for me and got me the rest of the medication. I took my last dose today and I feel SO MUCH BETTER! My Walgreens is at 585 DeKalb Industrial Way in Decatur, GA. They are amazing and really a great team of people! I would highly recommend!”
“This review is for the BLACK FEMALE PHARMACIST and the TWO MIDDLE-AGED TECHS who have been there for a number of years. It doesn't matter how busy the pharmacist is, she will take time to answer your questions in detail, whether in person or on the phone. She's always pleasant and respectful. The two long time techs are just as congenial. It's a pleasure to deal with them. On the other hand, the black male pharmacist is abrupt, rude, impolite, won't answer simple questions, has no phone manners and has no personality. The newer, younger techs are rude, abrupt and arrogant.”
1:30 - 8PM 9AM - 1PM
2385 Wesley Chapel Rd, Decatur“Pharmacist: Ms. Elaine is always very friendly. She fills the prescriptions in a timely fashion. She is always very kind and personable. She is soft spoken but she never hesistates to offer her assistance and a warm smile. She is an asset to Krogers Wesley Chapel.”
“Ryan was patient and knowledgeable in answering all my questions. He went above and beyond by falling back up with the delivery date of my prescription. This was definitely exemplary customer service.”
“Everyone who works here is incredibly hot and capable. I will never abandon them for the CVS down the road. I'm sure they're nice people, but it's just not for me.”
8AM - 10PM
4037 Glenwood Rd, Decatur“We came to fill our prescriptions on Saturday. The pharmacist was very friendly and our prescriptions were ready within a few minutes. I was shocked! Usually it takes forever to them to get you order ready, and they were so friendly. I will definitely be filling my RXs here again.
Thank you, and keep up the Great Work!”
“Kroger now has Apple Pay!!! Let's go Kroger! This is actually one of the nicest Krogers I've seen in a long time. I usually do my shopping at the Dekalb farmers market, Whole Foods or Publix. This is because most Krogers have issues with shelf food safety and the quality of their animal protein & produce departments. These guys have it figured out. The store is immaculate every time I come. I believe this is because of the hourly intercom announcement made for the employees to straighten and clean their sections. Wow! The meat and seafood department does not have an odor and the produce is delicious. They also have a really good Starbies inside this location! Staff is always friendly and the pharmacy refills prescriptions quick. Great job Kroger! Love it here!”
7AM - 10PM
2035 Candler Rd, Decatur“I had a nice experience with Joshua today at this Walgreens. I picked up two items that were less expensive with a coupon. Since I'm not proficient with using store apps I told Joshua I'd go ahead and check out without the coupon. He said he'd help me and spent the next few minutes downloading and then teaching me how to use the app for coupons in the future. He was the most patient tech teacher I've experienced in quite a while.”
8AM - 1PM 1:30 - 8PM
2875 N Decatur Rd, Decatur“I went to this pharmacy on Nov. 4, 2023 for three vaccinations; COVID-19, Influenza, and RSV. The personnel were very professional and thoroughly checked my insurance. I will continue to visit this Kroger pharmacy for all of my vaccines in the future.”
“This was one of the best trips I've ever had to Walgreens. I came in late night. And Christian was amazing. He was polite; a great multitasker. Was working the front end, photo lab, and everything inbetween. Super professional! Thanks Christian!”
8AM - 10PM
2458 Candler Rd, Decatur“I think they are professional ,dedicated and dependable. People have to show respect to the staff. It take a snake to know a ? snake.They doing g good everyone deserves a pay raise. Customer service was very good when I do business ? at the store.Can say nothing but good things..Keep up the good work and please give them folks a raise for working in the hood. They got deal with hood people out side begging for money ?.”
“Cheryl was very helpful in acquiring a prescription I needed. She went above and beyond to ensure I could pick up my refill with consideration of my availability to come to the pharmacy. Highly recommend!”