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February 2024 by Michelle Dancil
They always have crickets and the staff is "Awesome "!!
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February 2024 by Tamara W.
DON'T EVEN BOTHER. You'd be better off just going to Edgewood location or Pet Supermarket. This store and the staff (most specifically managers) are a waste of space. No animals. No groomer. Poor supply selection. The only thing worth the trip is the dog wash and that sucks. Whatever you do, avoid Shane at all costs. It's only convenient if you need to buy crickets or because your car broke down in the parking lot
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January 2024 by Norma J Houser
Nice helpful and friendly staff.
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January 2024 by Chris Rock
Staff are nice and helpful, customers seems to let their dogs yap with it regard for others or their animals (but that has nothing to do with the store so still 5*)
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December 2023 by Debra N.
My groomer was excellent, as always! The person that checked me in, (David) not so much. He was rude and belligerent, booked me for the wrong service and insisted that I pay for it.
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December 2023 by Steven D.
I have a cat that I love more than some of my family members. He gets the best food and pets. I don't have a dog. Petco is ok. The prices are higher than PetSupermarket but I tend to avoid both places because the convince of Publix a few doors down or the online monster that is Chewy.com So why would you choose Petco over Publix or online for basic food? I don't know honestly. Maybe if you have specific groom needs or your pet requires a special food. Publix probably has the brand of basic cat food you want. Would I come here again? Yes, but only for a toy for the cat's birthday but it doesn't matter because he'll just end up playing with the empty box instead.
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December 2023 by Michael Benoit
I've shopped here years ago but started shopping elsewhere when they would not exchange a bag of dog treats that had a tear in the packaging that wasn't discovered until I got home.I decided to give them another try.On my two recent visits, the staff were very accommodating, friendly, and helpful.I wish I had gotten the names because so I could spotlight them for their great service.
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December 2023 by Aja.
Anthony was super friendly and kind. This is the customer service that rocks and makes you want to visit more! Thank you for your help today Anthony.
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November 2023 by Marie Kumerow
I spent $90, including a bunch of individual cans of cat food, and they asked if I wanted to spend ten cents to buy a bag. Do they not know that you can buy $35 of stuff on Petco's website and get free same day delivery with a box and a bunch of packing materials included for free? I don't think you are exactly saving the planet here. At least have some paper bags available for free.
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October 2023 by Shaquita Starks
Kai was great. I give her a 10/10. She is patient and was great with my anxious puppy. Called the day before to assess our needs and to give guidance on how the day would go. She follows a curriculum and tailors the plan for each pet’s individual needs. I have been working with my puppy with the things she showed us and its working! I was so happy. If you have a shy/anxious puppy I recommend that you do private training. The other staff were very nice as well. Nice petco for a newbie pet parent!
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September 2023 by Janet W.
I placed an online pick-up on thei Petco website as it allowed me to save 15% off $50 purchase or more. They sent an email when my order was ready, I waited briefly, before Alexander, the staff member at the front register, assisted me with carrying 80 pounds of cat litter to my car. I appreciate a friendly customer service, as well as the discount using the online ordering system. It was very easy to use, and quite affordable! I highly recommend the online service as well as the store pick up at this location.
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September 2023 by Jessica Jones
This was our first time in and only there to pick up for a customer for door dash... Shane was the sweetest guy! Even with a cast on his foot, he offered to carry the bags of cat litter for us! You can tell he was raised right! What a gentleman ?
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September 2023 by Kizzie Wiz
Great staff! Alexis at the N Decatur location helped me find exactly what I needed for my furry friend! Very informative and knowledgeable about the merchandise. I’ll definitely be back! Thank you Alexis!!!!
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September 2023 by Molly Bellomy
Amazing staff!!! So friendly and helped me find exactly what I needed and recommended the items on sale for me, saving me a lot of money.
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July 2023 by Margaret Paschal
The specific dog food I needed was out of stock and nor on order, so the GM offered to order it for me and have it shipped to my home; there was no shipping cost to me.
