“Sheamia I am so pleased with your performance she did not let me leave without purchasing 2 phones and protection I will be please to come bvb back a n.v d visit”
11AM - 7PM
3910 Flat Shoals Pkwy Suite 107, Decatur“Customer service was excellent. I walked in & my phone was fixed perfectly and very quickly. Hopefully I won’t have to come back but if I have another need I know where to go!”
11AM - 7:30PM
4525 Glenwood Rd Suite J3, Decatur“Great place to buy accessories phones and they repair prices are reasonable expecially for the quality product. I'll Thank Miss Leah for helping me out she was very patient with me.”
“I went and spoke with Naya she was amazing when I called to ask her a question she was so sweet over the phone I knew I was coming to see her and bought a new iPhone thanks Naya please anyone reading this go see her at 4421 glenwood Rd”
“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”
10AM - 8PM
2375 Wesley Chapel Rd #4, Decatur“Jasmine was so amazing and she helped me to switch from another carrier. She stayed with me through the whole long process and was very helpful. I'd recommend Jasmine and Carla both at this location!!!!!!!”
10AM - 7PM
2556 Wesley Chapel Rd, Decatur“Forgot my password on my HP laptop couldn’t get in..let me tell you I came in this business and Tevin helped me out and even updated my laptop to a newer version.. I’ve brought phones from them and have gotten two shattered phones fixed and they are by far the best.. they make it happen!!!!!Thanks Tevin You Guys Are Awesome!!!!”
“Absolute stellar place, I can't think of a single bad thing I'd ever say about them. Asked about a battery replacement yesterday, they said they'd have to order the battery in, but it would be overnight and asked for a good faith deposit to do so (totally fair, I'd ask the same). I paid the deposit and sure enough got a call the next day it was in. Swung by and dropped off the device, they were done just as fast as they said they would and even stayed open a bit longer to make sure it could get replaced and picked up same day.I'm awful with names, but the guy working who did the replacement, A+ all around. Also whoever handled my inquiry and deposit yesterday, also A+. Absolutely reasonable pricing, fantastic service, I'll 100% use them again if I need it, and definitely recommend without a worry.Thanks team, from a happy OnePlus 7Pro owner with a new battery!”
10AM - 6PM
1781 Candler Rd, Decatur“My kids iPhone had been stuck in restore mode. I’ve been to Geek Squad and they couldn’t fix it. I bring it to him and he got the phone up and running!! I truly appreciate his hard work! ?? definitely will be coming back if I have any issues with any electronics”
“Awesome service Jo was really informative. She seemed like she may have been a little new. However, she went above and beyond. Her manager was very helpful as well.”
“I very much appreciate Ana the manager. I stayed on the phone for hours with Att trying to figure out why my services was disconnected . It took Ana 5 min to figure it out. She was able to take my payment and then get on the phone and get my services turned back on. Three days of no cell no TV and no internet for something so minor. I really love this girl ! She knows her stuff.”
10AM - 7PM
2750 Candler Rd, Decatur“I wanted to say that "Wolf" is a super nice guy and made things go very smoothly. He was patient and very informative. I even recommend my cousin to make this her go-to store. GREAT JOB!!”
10AM - 7PM
3265 Glenwood Rd, Decatur“Although we couldn’t get my new phone activated while I was there, Mohammad was amazing. He did everything in his power to try to help me and really tried to escalate the issue when taking to Boost customer support. Absolutely amazing customer service”
10AM - 7PM
2570 Blackmon Dr Ste 300, Decatur“Lauryn (sp) was absolutely awesome and helped my college freshman daughter get her phone set up and had us back on track in under 15 minutes tonight! She's a total superhero, and we had a 5star experience at this store because of her professionalism, humor, and kindness!”
10AM - 7PM
4606 Memorial Dr, Decatur“Shawn had PHENOMENAL customer service today. I got here around and was in and out with exactly what I needed in a jiffy, and I would definitely stop by again. Come here for your phone needs!”
10AM - 7PM
2375 Wesley Chapel Rd Ste 15, Decatur“I had a fast and efficient purchase at this location with Devante. He did an amazing job helping me port my info over from Sprint. I want to say thank you for all of your help. I am very satisfied with my new phone and service.”
“Ryan WAS ABSOLUTELY AMAZING !! Her customer service skills is excellent and above standard. Metro you should be proud of yourself for bringing on a dedicated individual like Ryan herself. KEEP HER FOREVER THANKYOU”
10AM - 7PM
1775 Columbia Dr, Decatur“I just went in there a few days back for a used cellphone transaction. Let me tell you.., if you haven't been to this location in the past few months..., things have changed drastically.”
“The customer service was outstanding. I went in looking for a certain thing and they were able to help me without attitude. And I loved it because the way my attitude set up. God knows what he was doing. But I must say they were outstanding Eric was amazing and also the store manager she was outstanding.”
“Ash was so calm pleasant , and helpful! Such a delight to work with. I had visited two other stores in the area that did not have the phones in stock but offered the deal. Ash assisted me and was very knowledgeable! The phones were an available and I had options!I sincerely appreciate people like Ash at Metro PCS in Decatur Ga and will surely send others her”
“Customer service is impeccable. You will get out of this place satisfied. Very gentle man. I think he is used to it . He would understand ur problem and always give you the right answer. Yes, he is a professional.”
“The customer service was top notch good and Hannah was very kind to me and helped me out alot.No complaints, also I was able to get my new phone without any problems.I recommend this store location.”
“Great customer service, great information and knowledge of phones, quality service at best, I will give my business to this location. Thanks for all you do Sir Mike.”
9AM - 8PM
1524D Church St, Decatur“Very good service, they treated me kindly and with a lot of patience since I don't speak English. The very polite young man was very attentive and very patient in helping me. ??”
11AM - 7PM
2801 Candler Rd Suit C43, Decatur“I just wanna to say I recommended this store 100 % the customer service is amazing , they take care of you and solve the problems so easy!I wanna say thank you so much for the patience and the good vibes everytime I was asking for something.They fix my phone and works perfect!Thanks ?”
10AM - 9:30PM
2801 Candler Rd, Decatur“Professional, Efficient, Friendly, Inexpensive In Comparison To Others, 25 Minutes From Start To Finish, Excellent Work, Like New After Refurbish, IF YOU GO ANYWHERE ELSE THAN YOU'RE MAKING A MISTAKE!!!”
“I am delighted that I finally was able to purchase a new phone on this day! There were maybe 3-4 ppl that was in front of me. But the wait was only maybe 10-15mins. The associates did wear masks and kept respectful distances. They were friendly, able to multitask sufficiently and patiently answered all my concerns. My sales rep. Was Samantha. She was through with my initial meet to the end of the sale. I recommend her because she was the only one that helped. Shout out to the Store Manager listening and being supportive for both me and her. I will recommend this Tmobile because you are in and out in a reasonable time. Also they do actively listen to your concerns about your account. When I am on this side of town, I will stop by if I have any phone/account concerns. The only thing I wished they had were kiosks to pay your phone bill. Other than that Keep it up the Good Work Tmobile Store #9031!”
“These guys know their stuff. I went in with a touchscreen that stopped working and 15 minutes later I was on my way to work with a fully functional phone. Thank you!!”