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February 2024 by Debra F.
I had a great experience at this metro store! There was great customer service by Farkan who did everything he could to get my friend's phone issue resolved. He answered a ton of my questions, patiently and courteously, with great knowledge and expertise. If I were to use a prepaid service, this metro store would be my choice!
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October 2023 by Mariana Aldana
Ash is really sweet always
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September 2023 by Nathalie Deedad
I would give zero stars been coming here for three years always nice but today a new girl was here and thinks she smarter than anyone else I nicely asked her to check my account on my deals and upgrades but she told me she knows and she's telling me but all she's doing is looking at a scale not my account don't act to smart and treat customer like that I wanted to see my account so I could get a new phone not all that rudeness God bless u I want be back neither will my family
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September 2023 by Carolyn Kelley
Ash always helps
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September 2023 by Baldomero Ojeda
Aash gives goo service
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August 2023 by Del
Came in on my lunch break to upgrade my phone. The girl who helped was nice the entire time but gave me zero information and ran a soft credit check on my account regardless of me asking her not to. She also said I could not use a credit card to pay for a phone no matter what unless I finance it through them with a third party company. Luckily a man from T-Mobile was in there and had the knowledge to explain that other store locations DO take credit card and I could be assisted there. She was not helpful at all and was not offering any advice or assistance I was thoroughly disappointed in her customer service and demeanor.
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February 2023 by Omer Ali
Apparently a phone can’t be sold without insurance. It’s mandatory. Also the free sim has a charge of $10. Plus random amount added and said its taxes.
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November 2022 by Stephen Helin
Very knowledgeable and helpful!Give you the best deal possible!
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November 2021 by Deborah Kirby
I was in the store on Saturday and Saif was very helpful. He updated apps on my cell and showed me how to do it and explained why the apps needed an update. Also I purchased a new cell phone protector cover.Superb customer service
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November 2021 by Meenaz Dinani
Best service ! My favourite kind of location ! Perfect customer service Can’t thank enoughHad best deals ever thanks team
