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January 2024 by C P.
Watch buyers be aware On November 4th, my husband and I visited Malani Jewelers seeking a new Rolex. Despite our clear request for a new watch, the salesperson, initially presented us with a preowned piece, only disclosing it after my husband chose it. Feeling deceived, we discovered the warranty card had another person's name. When confronted, they refused a refund, offering only store credit. Later, we bought another Rolex from an authorized dealer, confirming its (watch that we bought from Malani) authenticity through Rolex's service process. Shockingly, the watch from Malani was labeled 'partially or entirely counterfeit.' Disappointed, I left a one-star review, prompting a call from Malani, who acknowledged their supplier's error. Despite promising a resolution, their refund process lacked empathy and offered no compensation for our inconvenience, including a 15-hour round trip to return the watch. We also encourage everyone to read their receipt Carefully as there are some disclosures/fine prints listed in their receipt about counterfeit products particularly for watches. This experience was disheartening, revealing numerous lies from Malani's team. Our story is a cautionary tale to prevent others from facing similar hardships."
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December 2023 by Kiran T.
I was looking to buy a birthday gift for my wife and found the perfect one here. This is our go to place whenever we buy Jewelry. They have great collections in 22/24 carat gold and diamond jewelry. The collection was top-notch, and the designs were unique. They also sell Rolex, Cartier, Rado, and Movado watches. They have branches in Atlanta, GA, Dallas, TX, and Tampa, FL. They have necklaces, bangles, rings, earrings, pendants, bracelets, and more. The largest variety of jewelry we have seen so far, amazing quality and such unique pieces. We got great necklace set under our budget and Malani is our favorite jeweler. Super impressed by their customer service. Shamsha is the person you need to ask if you are in this store. She is amazing and have a great knowledge in finding the right one for you. They have great deals online too. I highly recommend getting their travel jewelry case as well as it will keep your jewelry safe. I always get a thank you swag on our purchase. I would highly recommend this place.
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October 2023 by Swarna gopaal
Very good customer service and selections. Ms Renuka was very patient and helpful in making my choice. Will definitely recommend for both traditional and modern pieces.
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October 2023 by Fay
I had the best experience I’ve ever had at any jewelry store, ever. Rinki helped me and she was just exceptional. I am not Indian; I am black but I love Indian gold and have visited and bought from other Indian jewelry stores around Atlanta and even when I traveled to UAE. However, I usually get strange stares and feel being watched and followed around in Indian jewelry stores. But not at Malani; here they were warm, welcoming and very polite and professional. I will continue to shop here and will bring them customers. Thank you Rinki for what you did for me today. I know you went over and beyond and I am very grateful for the exceptional service. Trust me, I will be returning to buy beautiful jewelry from you.
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October 2023 by Amulya Reddy
I had a great experience with them. Very courteous staff. Rinky was very patient during the design selection and the rest of the process, until the final delivery.
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October 2023 by Dyke Crane
Mina was extremely helpful. Necklace that a friend of mine had that was very sentimental to her broke. I brought it in and told her the story and within a few minutes she took care of it for me as a complementary thoughtful gesture. Great place of business. They care about people. Highly recommend 10 out of 10.
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October 2023 by Bakhtara Qureshi
"I recently had the pleasure of shopping at Malani Jewelers, and my experience was nothing short of exceptional, thanks to the outstanding service provided by Mina. From the moment I stepped into the store, Mina's expertise and professionalism were evident.Mina's in-depth knowledge of the intricate details of the jewelry collection made my selection process enjoyable and stress-free. She took the time to understand my preferences and guided me through the stunning array of pieces with genuine enthusiasm. Her personalized recommendations showcased her commitment to ensuring that I found the perfect piece.Not only did Mina provide valuable insights into the craftsmanship and quality of the jewelry, but her warm and friendly demeanor also created a welcoming atmosphere. She patiently answered all my questions, making me feel confident and informed about my purchase.Malani Jewelers itself boasts an impressive selection of high-quality jewelry, and Mina's assistance elevated the entire shopping experience. If you're seeking not only exquisite jewelry but also exceptional customer service, I highly recommend Malani Jewelers, and particularly, Mina, for her outstanding professionalism and dedication to customer satisfaction. A truly wonderful experience from start to finish!"
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October 2023 by Azka Qureshi
My family and I recently went to Malani jewelers and had a great experience. We were helped by Vishnu. He was very nice and patient with us. He showed us many different designs and was very knowledgeable. He told was very reasonable prices. At Malani, they treat you very well and take care of you and give the best experience one could have. We will definitely be coming back in the future. This is one of the best jewelry store in the area. Would definitely recommend.
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October 2023 by Dhruvi Patel
For Rinki,First and obviously because they have reasonable prices. She is also super nice and extremely patient with us if we have some questions or if we are looking around. The very best store for high-quality jewelry findings with the absolutely best prices. She is very reasonable and suggested many nice pieces. Best service received from her. Very sweet, humble, and pretty.Must go to this store and you’ll find very best jewelries. Highly recommend. At least visit once.
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October 2023 by Kartik Angara
We bought two beautiful pendants and Vishnu was absolutely helpful in showing us different options. He was very patient and worked with us and also gave us reasonable prices. We’re extremely happy with Vishnu and would highly recommend him and Malani Jewellers for any future purchases.
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October 2023 by Ekta Patel
We worked with Rinki Ma'am. She is super helpful and very patient. We have has great experience with from start to finish. Next time I'm here, I will certainly want to work with her and highly recommend that you do the same.
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September 2023 by Xavier Pallande
I had an outstanding experience with Malani Jewellers when purchasing a piece of jewelry. From start to finish, their service was impeccable.The staff was not only knowledgeable but also incredibly patient ( specially Mina), taking the time to understand my preferences and guiding me through their exquisite collection. They made the entire process comfortable and enjoyable.What truly stood out was their commitment to quality. The craftsmanship of the jewelry I bought was exceptional, and it exceeded my expectations.Additionally, their post-purchase service has been fantastic. They've been responsive and helpful with any inquiries I've had.I highly recommend Malani Jewellers to anyone in search of exquisite jewelry and top-notch customer service. They've earned my trust and loyalty, and I look forward to future visits. Thank you, Malani Jewellers!"
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August 2023 by Anjana Rao
Had a very pleasant and positive experience when buying with Malani jewelry on our first visit. Karim who helped us with the entire process was attentive and quick to show a large range. Overall a great first experience!
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August 2023 by Candice Panse
We came to get bracelet and Rinki has given us exceptional service!!! She was patient and showed us several designs before we chose the one we wanted. She has this cute smile and made our whole shopping experience happy!!
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August 2023 by Maksudul Alam
The experience is nice. Karim Ali was really nice and helped us find the right jewelry for us as per our requirement. We are very satisfied with his service and hope to come again.
