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April 2024 by Maryann Battle
Excellent service very friendly and professional
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August 2023 by Trudy W.
Service at Deli for sandwiches is horrible. I have been in line for 1 1/2 hours and still have not been able to place my order. Only 2 people preparing the sandwiches. TThe manager came over and saw the line ans still did nothing. That is horrible customer service.
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June 2023 by Ari M.
I've shopped at the Belvedere Plaza Kroger off and on for more than 20 years. Since moving relatively close to it about 2 years ago, I've seen notable improvements. They did some renovations in the last year, and like other Kroger stores lately, the employees speak and are more customer-focused. I shop at this store and the Wesley Chapel store the most and the North Decatur store a little. Other than going to a larger and newer store, I went to North Decatur to get the sushi, but now that they have have sushi at this store, I don't have much of a reason to drive an additional six minutes. They can fix some things to improve the customer experience:Get some new shopping carts/make sure the hand baskets are available at the front entrancesExpand the self checkout optionsMore cleaning around the shopping carts and parking lot
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December 2022 by Kyle B.
This has to be the worst Kroger in existence. Where to start...Most of the meat is within a couple days of it's buy by date or already past. Also good luck with the selection. So many boxes items have been opened up and the items have been removed. Great place to steal from apparently. Fridge doors are just left open with eggs in aisle. And if you don't have great sight have fun walking around in the dark. It would be better lit if you were given a candle when you walked in. Every time I come here I am massively disappointed. Just go to the Walmart on the opposite corner.
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December 2022 by Julie R.
I only go here because it's convenient to run in after working out at Planet Fitness. There are almost never any baskets or shopping carts. It's absurd that a grocery store expects you to carry everything in your arms. They seem to carry a fairly good stock of non-perishable items (they usually have the latest energy drink flavor my fiancé likes), but I don't trust much of their fresh food. The employees don't seem to care. The whole shopping center is in poor condition and is filled with sketchy people.Wish we could do something to lift this whole place up. A good start would be if the Kroger would have baskets and shopping carts available.
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November 2022 by Fred Miller
Not a bad option if this location is one of several you use to fill your prescriptions. I made the mistake of having them be my only source.Online orders get canceled with no notice or explanation until I made it to the store. I've been getting the same scripts for four years. Never had an issue with the Kroger Dacula location. Belvedere is always out of stock with something. Ironically, the order gets placed once I get to the store and it magically arrives the next day.I've been waiting 3 weeks for one script due to a "nationwide shortage" per Belvedere Kroger. Had my doctor send it to a nearby CVS and they filled it the same day.
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August 2022 by Lee S.
Pork tenderloin rang up higher than priced when I asked why I was told it had been reduced. Asked for a manager was told the same.
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June 2022 by Brittany W.
I typically go to Kroger Brookhaven or the one off of Edgewood. And whew.This is the worst Kroger I've been to in a very long time. It's very old, dingy, and dirty. I can't help but think it's because this is the last part of Decatur that isn't fully gentrified and crawling with non-natives of Atlanta. I would have gotten photos if I wasn't so busy trying to run out of there. The fuel center is fine. They were missing many sections in the produce area. Overall, I got 1/3 of what I came for and now have to make another stop.
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March 2022 by Vernon F.
PLEASE renovate this store. It smells horrible and you can fall asleep in it how dark it is. The tiles on the roof or brown and the aisle look like they could collapse at any moment.
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March 2022 by Amber Welch
This pharmacy is not even my pharmacy anymore because I got new insurance with in-house pharmacy system, but these people are really, really top notch with their customer service. I still get my partner’s meds here, and they are really helpful and tuned in to their customers.
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December 2021 by Kalin L.
Every time I think this store couldn't get any worse they take it as a personal challenge. This place is an absolute mess.There is trash all over the parking lot. The carts are all broken and busted and they never said even bother to go collect them. There are barely any handbaskets, and they don't even have any sort of wipes to sanitize the carts.The store is in complete disarray and they are missing the most basic items. They don't even bother to clean. There was stuff all over the place and the ceiling was leaking It's insane to me that the managers and Kroger allow this store to be in this state. It's ridiculous and I've completely given up. You know it's bad when Wal-mart is the better option.
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September 2021 by Trinetter Warthen
The best pharmacy in all Decatur, Atlanta, etc. Great customer service, intelligence and compassion at it's best. (Period)
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July 2021 by Martha M.
One of the best neighborhood grocers. Store is always adequetly stocked, very fresh produce and meat, awesome seafood dept. They usually have a 4 to 6 week turn around on their snow crab legs I watch for it monthly with my dog "Oakley", pictured here!
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July 2021 by Trinnetter Warthen
The best pharmacy in all Decatur, Atlanta, etc. Great customer service, intelligence and compassion at it's best. (Period)
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December 2019 by Nicole S.
Now come on Kroger! You all want all my money, but you can't keep your shelves stocked or have a decent meat department. I wanted some pepper bacon cut. I asked and was told they only have one butcher, and he has the " only" knife and when he goes..so goes the knife . You all see your demographics change, which also changes the needs of your departments. Not sure why this was okay for the previous shoppers, but I'm sure you all are working hard to make it a better shopping experience for Everyone
