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January 2024 by Kalyn Babb
Terrible!!!
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January 2024 by courtney davis
Bad costumer service. They close at 1 pm but stop helping costumers before 1 even if you're already in line. Only in our neighborhoods smh
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January 2024 by Madison Woodward
The absolute sweetest people of any pharmacy I've been to. Multiple times I've needed a little extra understanding something or have come early for medication and they've always gone above and beyond.
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January 2024 by Briana Jones
MECCA IS THE BEST! Always smiling and extra helpful. My kids love when we visit the pharmacy. She gives them lollipops :)
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August 2023 by Jibri B.
Slightly annoyed with this location disregarding the fact that the customer service is lacking but why does it take 15 mins for me to get a drink if I'm the only one in line that ordered one drink? ? Its too many people to be behind the counter for them to move that slow. Starbucks is a fast pace moving environment if you are a slow mover i don't think you should be working there. #KnowYourself its also weird as hell for them NOT to be calling ppl names put for their drinks. How would someone know if their drinks are ready if they dont say anything. Pls get it together.
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June 2023 by Zahra Johnson
Stellar pharmacy staff! Their knowledge and care are the best I've experienced in Dekalb county. They're busy, so be patient. You'll get good care and helpful knowledge for your rx and for your loved ones rx.
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April 2023 by Octavia
My husband and I had to have our vaccinations updated. The lead pharmacist, Mercy was very informative and professional. We thank you all for doing what you do so well.
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February 2023 by Meri A.
My first time at this Kroger and it was clean, as well as, GREAT customer service at SCO. Employees packing out can be a little nicer when a customer ask for directions. Made me feel like I was bothering them. Other than that, great shopping experience.
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November 2022 by Brittaney W.
Ms Mercy if that's her name.. the woman pharmacist is extremely rude. One night she rushed to close the pharmacy and just turned the lights off without closing so no one would walk up because she was in rush to check herself out. She also tells you you need to call other pharmacies yourself to transfer prescriptions. That's definitely her job not the patients. Furthermore this store always has rotten produce and old cold cuts that last maybe 2 days in your fridge. I avoid this store as much as possible.
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October 2022 by Nitzia T.
This staff at this location is the most rude people I've ever encountered. They don't even know their own policies. I came here with my temporary ID to buy tobacco products with no problems until today. I was denied even though I had multiple IDs to back my temporary ID. Reading is fundamental but it's clear this staff does not do that I'm not sure why these people work at a job that don't want to thoroughly do. They so d*** because I went to their gas station in the parking lot and bought the damn products with mo problem. Just bad customer service all around. Shop at Publix instead.
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October 2022 by Missy Monster
I had a my c-section and was sent pain medication among other meds to this pharmacy. I called them in and was told give them an hour so I waited for almost two hours in massive pain while they kept telling me everytime I called “it’s going to be later” we had driven to this location two times at that point to get the meds and they kept making excuses. Finally I called and told them I was in massive pain and needed my medication, I couldn’t walk, I couldn’t care for my children they said I would have to come in. Keep in mind I just had a huge surgery, I have a newborn and my 5 year old so my husband was doing this for me. I start asking why and I get no answer. My husband on the other hand is inside the store dealing with the pharmacist who is asking super creepy personal question about me, my life, my children- questions that were not relevant to my medication. My husband pays for the pain meds and she suddenly tries to take it back, She then says she can’t fill my meds because I’m on some other narcotic which was not accurate, my husbands telling her and I’m telling her I am not on that medication and finally after almost 7 hours of zero pain relief and arguing she reluctantly gave him the meds. As it Turns out my brother in laws grandmother is on that medication and this woman was so obsessed with not giving my meds she was reading other patient files associated with my number and getting confused!!
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July 2022 by Tamieka Hollis
Could be more friendly but it’s cool.
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May 2022 by Imani M.
This store needs new management. Custom service is hardly ever open and I shop in the afternoon/evening time. It's such an inconvenience to have to go to a store because someone will not answer the phone. Or even just drive to the store for customer service and they're not open.
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February 2022 by Justina Sutton
This Kroger pharmacy is very slow and unprofessional. Switching locations immediately.
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January 2022 by Nicole S.
This probably doesn't mean much to Kroger, but the time you are open is important to those of us with compromised immune systems. This is the one place I know I can shop late without too many people being in the store. Your hours say close at 11 pm. I along with about 15 others showed up about 10:45pm. The doors were closed (locked). This was such an inconvenience. This is not the the time to let the community make different choices for groceries!! ALDI is a better priced store, and the staff is friendly.
