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January 2024 by Z6NE Ace
Just visited Mr Mark Graham here at this Jackson Hewitt location & it was a nice, fast, efficient way to get my taxes filed. Much appreciated the hospitality from him & his coworkers. Will be back next year.
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December 2023 by Shaquel Perry
Dajuan was wonderful!!! Customer service was great and he really helped me with my refund I will definitely recommend him
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April 2023 by Marlana Brown
Vee was prompt and knowledgeable. She made the process easy.
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December 2022 by D Man
I've done my taxes with Jackson Hewitt the past 5 years they are great place to file nd for my experience they don't take that much money for filing
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December 2022 by Daryl Hobbs
I've done my taxes with Jackson Hewitt the past 5 years they are great place to file nd for my experience they don't take that much money for filing
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December 2022 by yolanda ammons
Jackson Hewitt tax prepares are the best. I had no problems.
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August 2022 by Kara Krause
Stephanie was awesome and very polite thanks for great service
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April 2022 by mose wilson
Mark is always great. Have been going there for years and he always explains everything during the process. Very professional
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March 2022 by BSRG DW THE GREAT
It was a great experience this year my first time actually having my taxes done with out having any issues like my taxes stolen or some one working as a tax preparers stealing my identity. I really appreciate everyone there
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January 2022 by larshay sharp
Mark had exceptional service. He went way beyond the measure of duty to help me. I really would recommend this Jackson Hewitt to anyone if they had more stars than five I give them a 10. My favorite tax preparer very knowledgeable and professional . As far as I’m concerned he will always do my taxes Jackson Hewitt love this place
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January 2022 by Miz Pee
This location was awesome from start to finish!! My tax preparer was Mark Graham he was very professional , quick and helpful!! He was able to help me maximize my refund!! He was able to answer all my questions as a new business owner first time filing taxes!! This location is highly recommend!!Thanks Mark!!
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December 2021 by Rosalind Lowe
Upon arrival was greeted and informed of the process!!! No long wait although arrived early for my appointment!!! Love me some Jackson Hewitt on Glenwood Rd. Atlanta, GEORGIA. ??
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December 2021 by PRECIOUS s
This location was awesome from start to finish!! My tax preparer was Mark Graham he was very professional , quick and helpful!! He was able to help me maximize my refund!! He was able to answer all my questions as a new business owner first time filing taxes!! This location is highly recommend!!Thanks Mark!!
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May 2021 by athena cosby
I’ll start with the positives very nice to talk to and willing to help until a mistake is made. Glendale /Glenwood office in Decatur, GA did not file all documents provided to them originally causing my taxes to become reviewed by the irs. After addressing the manager Mark he was kind and polite and corrected it as I thought. 6 wks almost past and finally got through the irs to find out the form was incomplete. I finally got help from the irs and did it myself and had to fax for another 6-8 wks I got to wait. At this point I believe I trusted and paid for a service that should of been rendered. Yes everyone makes mistakes but twice? Yet the lady at the irs said if they would of submitted the documents at first I would of already had received my refund. The store manager offered me 100 gift card, free amendment if needed, $250 off next year tax prep. Clearly I told Erwin in prior convo I would never do business with Jackson Hewitt so why in your offer you trying to give me services. 100 gift card and I paid around $700 or so for my taxes is unacceptable. Then he told me I need to to talk to corporate who does nothing but transfer you back to them that took your money and provided you a service that was incomplete from jump. Since they don’t to take full responsibility, I decided it’s best to warn those seeking to work with them. I will never discourage others not to do business with Jackson Hewitt, however I will say make sure you see with your own two eyes everything in their possession is accurate and accounted for. Do not let them send you out with just the disclaimer make them print out all your forms including copies of what was given. Be mindful because they will just take your money as if Jackson Hewitt did it right from jump. Mind you I was with H&R Block for 19 years, yes they are expensive never had an issue like this.
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March 2021 by LSMG Bundey
Kendry Broadwater did an outstanding job and is very nice and professional and will get the job done for you.
