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“Awesome service Jo was really informative. She seemed like she may have been a little new. However, she went above and beyond. Her manager was very helpful as well.”
“Shawn had PHENOMENAL customer service today. I got here around and was in and out with exactly what I needed in a jiffy, and I would definitely stop by again. Come here for your phone needs!”
“Lauryn (sp) was absolutely awesome and helped my college freshman daughter get her phone set up and had us back on track in under 15 minutes tonight! She's a total superhero, and we had a 5star experience at this store because of her professionalism, humor, and kindness!”
“I recently had an issue with my Xfinity service, and I must say, the support I received was outstanding. From the moment I reached out, the team was incredibly attentive and committed to resolving my concerns. They went above and beyond to ensure that every aspect of my issue was addressed thoroughly. Special thanks to Ameer.
The representative took the time to explain each step of the troubleshooting process, patiently answering all my questions and making sure I felt comfortable with the solutions proposed. Their dedication to customer satisfaction was evident, and I genuinely felt valued as a customer.
Thanks to their efforts, my service is now running smoothly, and I couldn’t be happier. It’s refreshing to encounter such excellent customer service, and I truly appreciate how Xfinity prioritizes its customers. Highly recommend!”
“Chris at Verizon in Decatur repaired my relationship with Verizon today! Not only do I have a personal account with Verizon, but the company I work for as well, we have a business account with Verizon. Customer service online and over the phone has been terrible, until today! Chris made this difference and I am grateful that I got to work with him today! If you need the network of Verizon, but are at your last straw with Verizon’s customer service, see Chris! His expertise and care for you, the customer, is pure and genuine!
Thank you Chris for your help today and helping me to leave Verizon with a pleasant and delightful experience that will not be forgotten!”
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“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”