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January 2024 by Carrie Savery
If I could give zero stars I would. I reserved a car with enterprise. I received a confirmation reservation number. I even received a call from the location stating that I needed to get there before 5 pm. I get there at 4 pm to be told that they do not have a car. The customer service that I received was the worst. Renters beware! The poor quality of customer service placed me in situation where I was stranded 35 miles from home! Pitiful place to do business.
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January 2024 by Neo Leo 25
Great staff!
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December 2023 by Tia G.
The service at this Enterprise location was amazing!!!! All representatives were super nice and accommodating. They were patient and even willing to help me get into a car that was a little more convenient for me. I had a great rental experience and I will definitely use this location again. Thank you all for your kindness and hardwork. Oh, and they even greet their customers by last names which is so personable. Great Team.
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December 2023 by Zakiyyah Gibbs
Car was filthy on the outside and inside my wife left left souvenir is in the car. We called the next day and was unable to retrieve them they said the guy who cleaned the car was rushed to the hospital and they would hope that he comes back to work the following day after being rushed to the hospital in order for them to locate the items. Then begged us for a good review I think NOT
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December 2023 by Keleah Clark
The service from the Enterprise location was great. They were starting to sell out of vehicles, but I didn’t mind being patient because of the customer service of the staff. They kept me updated the whole time and handled all the customers in the lobby with the upmost professionalism, even when they weren’t greeted with the same tone. To Dante, Alyssa, and the other young lady that also works at the front, THANK YOU. I needed this rental for collision reasons and they made the process stress free.
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November 2023 by Candice robinson
I reserved my car yesterday 11/20/23 got confirmation. I went just a few minutes ago to get my car,and was told that they don't have anything for me. They said that they tried to call me this morning. If thatvwas true how come no one left a message?? Truth is no one called at all. I have no missed call from this place! I also was told they have been sold out of car since Friday. How was o able to reserve a car then. I have an family emergency that i cant get to because of this place. Don't waist your time. They are horrible.
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November 2023 by RHONDA TUCKER
Dante and the ladies were wonderful. Fast and quick check-in! Glad to see such a wonderful team there again. I had not visited this location since Victoria had been there as the manager. The customer service had gone down and they were not people friendly. I literally travel from location to location following Victoria. Now it appears I can start back renting from this location which is much closer and convenient to work. Great Job and follow-up Mr. Dante, you will be seeing me again real soon.
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November 2023 by Chris Lastinger
I rented a Toyota Camry in August for a trip to Florida. I was supposed to get a 2 day free rental from a bad rental I received in Tampa fl. And I was going to pay the additional day. When we checked the car out the agent blurted out good it has its spare tire. He obviously knew we would need it. We had a scary blow out on the drive back from Florida. Was on the side of the interstate facing the 18 wheelers flying by. We had to stop and replace the tire with a used tire on the ride back. The next after we returned the car the manager called and asked how was the experience. I explained what happened and was applogized to profusely and said the rental is free and we will reimburse for your $40 used tire. That never happened. So I called to follow up and was told give a couple of days. That never happened so called again and was told the same thing and nothing happened, So then I went up to the location which I was then told we will refund your rental and your tire but only reimbursed the rental fees. I gave up because it was exhausting at that point. I wouldn’t recommend that location. Cars are dirty, high mileage and seem to have issues. Poor management broken promises… Stay away!!!!!
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October 2023 by Abdullah Muhammad
I want to say thank you to Alyssa d bell she made sure I was taking cared of and I was very satisfied with her service
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October 2023 by Dakota Ford
Dante, Kendra and Ashley are awesome everytime I need a rental.I've had car trouble and had to rent cars for 2 months...Excellent Service EVERY TIME.
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September 2023 by M S
Great experience at this Enterprise location. I rented a car for over a month and everything was seamless. Car was clean, check-in and check-out was smooth and the friendly staff answered all my questions with patience . Special shout out to Dante and Kendra for their professionalism and courtesy. Thanks Enterprise!
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August 2023 by Bill D
I rented for 10 days and the SUV was great. It was ready when I arrived and I was on the road in less than 10 minutes. Very fast return as well. This is a great group. Ashley does a professional job managing the office and I always rent at this Enterprise location.
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August 2023 by Franjo Janeš
Got a great little car at half the standard price, which enabled me to do a 20-day road trip. All the staff were very friendly and all went smoothly.
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July 2023 by Bill Duckworth
I rented for 10 days and the SUV was great. It was ready when I arrived and I was on the road in less than 10 minutes. Very fast return as well. This is a great group. Ashley does a professional job managing the office and I always rent at this Enterprise location.
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July 2023 by Anastasia Period
Always a pleasure when I rent a car from this location. Ashley and her team is the best.Rarely a wait time even if you arrive earlier than your pick up time.
