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November 2023 by Justice Shepherd
Best place to get your screen fixed they work with you and have affordable prices. Tony fixed my screen within 3 hours and he did an amazing job! Thank yall
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November 2023 by Reba Blackwell
Great customer service
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September 2023 by Michael Secord
Absolute stellar place, I can't think of a single bad thing I'd ever say about them. Asked about a battery replacement yesterday, they said they'd have to order the battery in, but it would be overnight and asked for a good faith deposit to do so (totally fair, I'd ask the same). I paid the deposit and sure enough got a call the next day it was in. Swung by and dropped off the device, they were done just as fast as they said they would and even stayed open a bit longer to make sure it could get replaced and picked up same day.I'm awful with names, but the guy working who did the replacement, A+ all around. Also whoever handled my inquiry and deposit yesterday, also A+. Absolutely reasonable pricing, fantastic service, I'll 100% use them again if I need it, and definitely recommend without a worry.Thanks team, from a happy OnePlus 7Pro owner with a new battery!
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May 2023 by Jelani Carroll
Shout out to dee,it took a minute,but you can't rush greatness,it's a special feeling when your phone gets fixed,preciate it man,you just got another regular customer
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April 2023 by Aeriole Terry
I had to bring my phone back to get the audio fixed after getting the screen repaired but otherwise good guys and very professional
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January 2023 by Kendell Brown
Great customer services. My phone was broken. Dee the owner fixed and gave me a great discount.. I only had to wait for an hour if that long.
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June 2022 by Shannon King
Fast service and quality work
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February 2022 by Sean Cox
Great crew and great service.
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December 2021 by Seko Bashir
Good service overall they don’t use apple certified screens all the time for the premiums but kinda decent I guess
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October 2021 by Let's GO Inc.
I literally threw my Note 20 Ultra on the pavement at approximately 3:30 pm, I cracked the left corner. I arrive to Dee Knows Phone at 4:45 pm, I explained what happened and I was quoted a price of $325.00 to repair phone. I gave the gentleman the phone and return to pick it up little after 7pm. The gentleman explained I was quoted the price for the Note 20 but he refused to allow me to pay the difference. The staff was knowledgeable, courteous and on time. I would highly recommend?????
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October 2021 by Trevol Chapman ll
DO NOT BUY PHONE. This place is only good for phone and accessories repairs. I bought an IPhone 8 off display. Phone was already dead so I insist that the phone be charged and turned on so I can examine it. Everything checked out good. Went to my local service to get it activated and it went through smoothly. Not until I decide to make a phone call. The person on the other side of the line couldn’t hear me. I knew the mic in the phone was not working so I immediately take it back to the store. I had to wait an additional 4 days for phone to be fixed because they didn’t have the part in the store. 2 weeks later my screen on the phone is black and not responding. I don’t have the patience to take the phone back up there to get it fixed once again. There’s no refund so I’m just left with a already broken IPhone. So you’re just better off getting your screen fixed for your electronic phones and accessories
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September 2021 by BLH BLH
High quality work and for a good price, definitely will take my phone here again if needed. Back was repaired while I waited.
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July 2021 by Brittney Lee
I asked for the entire back of my phone to be fixed, I was advised that it would take over the weekend to repair, I stated I would go somewhere else. The owner caught me while I was leaving stating he could have it repaired. There was a specific piece that needed and I was very specific about wanting the entire back of my phone case to be repaired and it was not. Went back Monday to be informed by the owner that I only paid to have the specific piece. I would never pay for only a part of my phone to be fixed. I wanted the entire back part of my phone replaced. Very bad business
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July 2021 by William tot Coleman
They fixed the back glass on my iPhone 12 and did an amazing job.
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July 2021 by Jamaar Mckinstry
The fixed my water damage phone at the Alabama store fast. Great staff and company.
