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March 2024 by E R.
No notice when there's an issue with the prescription. If you call and can make it past the automation you'll be put on hold until you are left to give up. I've had prescriptions disappear from the app without explanation. I'm signed up for notifications when there's a problem with the prescription and I don't get anything. I'm left fumbling try to figure out why my prescriptions aren't filled. Also - every time I have gotten a response I'm told they've reached out to the dr and there's been no response - but guess what? Some of us work with our doctors and know this CVS hasn't sent anything. You can't trust this pharmacy because you can't trust the people there.
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March 2024 by Ruby G.
The tech did not know the generic name of a prescription and told me they had ran out and suggested it call other pharmacies in town to see if its available. After ten min of me calling around it occurred to me that she might actually not know her job so i asked to speak to pharmacist and there it was left with my meds. If i was not a physician i would have been driving around atl looking for urgent meds i needed to start today.
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February 2024 by AWilliamson
You need to staff your pharmacy appropriately and pay them more—stop burning out your workers so that people in this long list of bad reviews can receive adequate service. It’s not exclusively the fault of the staff; CVS itself needs to respect the communities they’re serving by providing adequate resources for the crucial business they’ve chosen to undertake.This will absolutely be the last prescription I pick up from CVS.
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February 2024 by Jacqueline Edwards
Store was well stocked and had exactly the items I was looking to purchase. The transaction process was quick and efficient. Great Customer Service!!!
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January 2024 by Ray “Good samaritan” Maracnos
Just went in cvs and a young lady told me to leave my bag at the front desk, and I come in there and spend close to 80 dollars a week.I won't be coming back and Im boycotting this one.Dont treat your loyal customers like thieves.
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January 2024 by Andrea Ellyce
They changed my prescription without notice to a similar medication. Of course, I didn't fully realize this until I got home. Since I had no refills, they refused to replace what I received. Although the medication is "similar," that's exactly what it is - just similar. My doctor requested the medication because we know exactly how it will affect me. To change this without warning THEN refuse to fix the issue is incredibly unethical. Please make sure they fill your prescriptions correctly before walking out of the store (a ridiculous thing to have to worry about from a pharmacy).
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December 2023 by Erica Hernandez
Worst CVS pharmacy. Called three times to transfer a prescription here and every time they had no record of my previous call/request. Not sure why people answer the phone and take my prescription info if they’re doing absolutely nothing with it.
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October 2023 by William McLane
They schedule more people for vaccines than they can possibly see in the allotted time, resulting in running an hour plus behind schedule. Highly recommend going somewhere else.
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October 2023 by Ruby Gnana
This is probably the worst cvs in the US. We have the misfortune of living across the street from this one. So we have taken a lot of abuse. The pharmacy employees are rude. The pharmacist are actually nice the front line ladies are rude. The store employee are nice. But i have anxiety if i need to pick up a prescription because i have to deal someone with an attitude.
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October 2023 by Chris M.
Maybe this pharmacy is understaffed or something. But avoid this location at all costs. It's truly mind blowing that they're legally allowed to dispense medication. Because there's no way a pharmacy can run that poorly and not cost someone their life.
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October 2023 by Matt Bass
Worst CVS ever. Rude. Unreliable pharmacy hours and surprise closures. Often takes a week or more to fill certain prescriptions.
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September 2023 by Jonny Ballgame
I love my local CVS and their personnel, especially Shantara who always has a very warm greeting for me.. This store has become essential to us at my Apt building as the local Kroger has been shut down for a long time.
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September 2023 by Matt Jensen
Employees are unmovited and unhelpful. Issue boiled down to a misunderstanding between my insurer and their pharmacy, though CVS seemed completely uninterested in satisfactorily resolving the issue. After arranging a direct conniption between my insurer and the pharmacy (which the location resisted) CVS relented and issued me my very badly needed medication though they certainly tried to make it seem like they were doing me a “favor”. No one does favors in this business. CVS was wrong and was too small to admit their error. Monumental waste of time.
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September 2023 by Jane Cunningham
I used the self checkout and got in and out fast there were some decent sales items too. One nice thing is I also got the usual long tool of coupons to use next visit.the Halloween items have arrived .
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July 2023 by Dezmeon Travis
I've been coming to this CVS for 1 year. The service leaves something to be desired! Customers Service is key! Where would they be if it wasn't for the customer! Nasty attitudes!