-
October 2023 by Cheryl Gardner
Employees in the branch are professional
-
October 2023 by Jefe G
ATM doesn’t work
-
April 2023 by Stefanie M.
There is always one office banker or no one. And it makes the wait time longer or impossible to see anyone. But there is always a handful of bankers behind the glass that is limited on helping. Please train or hire more personal bankers behind the desk.
-
March 2023 by Kenny Pugh
No 24 hour access to the lobby ATM. No ATM inside the bank branch so you can avoid the lines. This poor service only happens in the black neighborhood. When I go to the white neighborhoods. Everything functions access to the lobby ATM. Also modern ATM inside the branch. Why is poor service only in the black neighborhood?
-
November 2022 by Kenya S.
This is the worst branch in the history of Chase branches. The ATM NEVER works and a few times, I've tried to go inside to make a deposit with the teller and the bank is closed due to some unforeseen circumstances. Like, puhlease! They should do us all a favor and close this branch.
-
November 2022 by Jae D
Over the past year I have bee using this location, as the team is very professional, fast-paced, and provide great service. The bank tellers are work as team and ensure all of your banking needs are accomplished, as they ask "How was my service today?". The bank tellers (Jasmine, Dashanti, and another who wear blue glasses) continue to provide great service, as you're representing the Chase bank brand at it's highest potential.
-
September 2022 by Ja'Yda R.
If I could give this location 0 stars i would. The atm is always broken, and you can't even use your card to get into the building to use the atm After hours. Do better for your customers, this location shouldn't even exist when you can't even provide the bare minimum. Get it together
-
May 2022 by Doug B
I HATE this branch. The ATMs frequently can't take deposits, the phone customer service is TERRIBLE and business banking is non existent. I set an appt to open a business acct and they turned me away when i arrived. They have to do better. This is UNACCEPTABLE.
-
May 2022 by Doug Bryant
This branch is the worst. The ATMs frequently can't take deposits. When I set an appt to open a business acct and they turned me away when i arrived. UNACCEPTABLE.
-
April 2022 by Octavia
I experienced the best service ever from a young lady by the name ofJasmine Ramey. She had the patience of a saint. I was totally confusedabout my transaction. People expect good service but few are willing togive it. She gave her all to me today. Thank you again Jasmine!
-
April 2022 by Karlton Alonzo
One of the worst locations to have to visit after hours. 1 atm that some times works. The line to use it can easily reach the street. Can’t use your card to go in & use the atm inside at the front.
-
April 2022 by Davalyn Mitchell
The worst branch! No one ever answers the phone. Literally called 30 times today at different times and no answer! I called the 1800 number to inquire about withdrawing 9k and was told as long as it’s not over 15k that was fine. Went to the branch next following day and was turned around and told try again tomorrow!I’m never satisfied when I go to this branch! Me and my father will be moving our accounts ASAP!!!
-
March 2022 by Marcella Mitchell
This lovation ised to be very helpful and friendly. But after COVID, they are short staffed with new people that are not as friendly and short on helping. They do not have a notary at this location any longer. Makes me think they are anout to close this branch.
-
October 2021 by Aja Reynolds
I will not recommend anyone to this bank. Teller was rude and very aggressive. Originally came in to open a business account, was told he could not assist and I will have to go back home and book an appointment online. Bank was completely empty and was told he would of assist but due to COVID he can’t help me. Inquire about another Chase in the area and he said I wouldn’t know anything about that you can google it. As a business owner this is not the type of service I would wish on anyone.
-
July 2021 by Jay Turner
I would not recommend this bank, the bankers and loan officers are short handed and unknowledgeable about their own products that are listed on their website.
