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November 2023 by Keep Going
Excellent Customer Service and very knowledgeable Live this Branch!!???
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August 2023 by Alexis Rose
DO NOT go here to cash your check! They charge you $10 to cash a check from THEIR BANK! NEVER in my 31 years on this Earth have I ever heard a bank charging that much to cash their own check! Disgraceful!
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May 2023 by Rykiea Jones
I Been Here Twice Trying To Open & Payee Account & They Yet To Fax My Paperwork I Done Brought In My Paperwork In Twice & The Manager Don't Do His Job In Which Nobody Haven't Contacted Me Bout I Had To Call SSI Myself
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February 2023 by Shanteria King
SHOUT OUT TO MARVIN KING JR. WHO I RATE A "20" FOR HIS MOST OUTSTANDING SERVICE EVER! A MULTI-TASKER WHO SPOKE WITH PROFESSIONAL COMMUNICATION SKILLS. CUSTOMER SERVICE AT HIS BEST AND SATISFACTION GURRANTEED EVERY TIME I GO TO THE BEST BANK EVER!
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February 2023 by Melodie G.
This is the worst branch ever the atm are always empty the pin pads dont work this branch is unprofessional it lacks basic bank standards i will never stop there again
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November 2022 by Marilyn CPRinstructor
Got supervisor customer service from Cassandra. Best ever!!
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September 2022 by Kyla K
The bald guy was not so nice and turned me away because I didn't have my physical i.d. for a cash DEPOSIT on a business account.
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July 2022 by Jewels TV
I came in to cash a check with no account and i was in and out in 4 mins..The fastest service I ever got at a bank. I had to share that
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January 2022 by Dwayne Fluellen
Only two teller lines open and been waiting now for over 30 mins. They've only serviced two customers within 30 minutes.
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December 2021 by Katherine Smith
Unnecessary wait time and $10 to cash a check if you are not a member
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September 2021 by Maggie Worku
Spoke with a lady that answered the phone. She said her name is Jennifer. I was calling to set an appt to open a business account. And that’s what I told her. She immediately said “do it online I’m busy right now” verbatim. I couldn’t believe it. I actually already tried to open it online but their system gave me several error messages and thought I’d do it in person instead. No thank you. I’ll take my business elsewhere.
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August 2021 by A pie
Definitely the worst drive-thru experience I had at a bank! I didn't think it could get bad but due to COVID, I started using the drive-thru tellers mainly by force and I've just gotten accustomed to the process. I use the drive-thru at several banks in several parts of town and this by far is the LONGEST WAIT EVER. There was a car ahead of me when I arrived and I didn't leave until 30 mins earlier. If you have time to waste and plenty of patience, continue to go here.Then I figured, maybe feedback would be helpful for the next customer and the young lady complained to me that I complained to her... Baffling and frankly terrible customer service! If this wasn't for my business account, I'd switch banks. Instead, I'm switching locations.
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October 2020 by Lynn P.
Long lines, not nearly enough employees, and the drive up window is frequently a stall out- no attendant on the other end to receive. There's been three times now that I've had to call the bank to say, "Yo- the green light on the drive up is on, but I've been sitting here waiting for over 10 mins for someone to acknowledge that I'm here and give me my money!"
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July 2020 by D Motivation TV
Honestly, this is the only branch of Chase I enjoy going to with handling my finances. I love Jennifer. Great representative!!!
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June 2020 by Omar White Jr
The worst bank ever to deal with n to trust with your money dont apply u will regret it
