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July 2024 by Brianne Ray
ONE ATM and its literally always broken. Supposed to be able to acees a walk up ATM after hours with your debit card but the door doesn't unlock. Not sure if it's poor management or if the patrons are raggedy, but the location is basically useless
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May 2024 by Jane “Marvlous” Viar
Bank manager was very rude and misrepresented a bank policy as a federal rule. I guess he doesn't think I can call
check , on that , which I did .
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March 2024 by angela revere
The days of walking it this bank and the same associates being there is nonexistent. Different managers different tellers. The atm is always out of service. This use to be my go to bank because it’s close to my job. After today I won’t be going back. Customer service is subpar at best.
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January 2024 by E Muhammad
I was told that i am not allowed to cash a check written to me from my Business account.
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November 2023 by Kiara Williams
They have poor customer service. My husband and I needed to handle some business with one of the bankers. A teller greeted us and then told us to sit and wait. A however once all of the bankers became available, one decided to make a phone damn and the other two started chatting with each other. None of them spoke to us and we sat there for 30 minutes without acknowledging us. At that point we left. Nothing was said as we left. Will not be back to this branch.
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September 2023 by I C
I went into this chase branch with my mother to remove my fathers name from their account since my dad passed. The woman at her desk talked with a mask and I couldn’t hear her. When I asked her to repeat herself, she said sharply she was in the middle of something and be with us when she was finished. She then proceeded to have a 10 minute conversation with a coworker who was dancing. The woman we spoke to had no desire to help up. I will never go to that branch again. So rude and unprofessional. We walked out.
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August 2023 by Maryama A.
The associate by the name of DeJanaey Florence is racist, rude, and so unprofessional. If I could give this branch a negative 0 I would. Chase bank hire better employees with better customer service. It’s the 21st century you can definitely go an extra step to make your clients feel appreciated. I don’t know who hired her. She needs customer service classes ASAP!!!!
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August 2023 by sadaf RASHID
Kevon bartee is a very goof banker and I give him 5 stars
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July 2023 by Haley James
This is the most wonderful bank I have ever experienced (Chase or otherwise). The interior is spacious and clean but not stale or intimidating. The customer service was sincere and everyone I spoke to was so kind and knowledgeable. Couldn't recommend this branch more highly. I needed to change the name on my cards (a dang process) and they made it an enjoyable experience. 10 out of 10!
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April 2023 by Grayling Chestnut
The people are all professionals. They treat you with dignity and respect. They listen without interrupting. They get you in and out quickly. Your transaction is done accurately and completely. This branch brings its A Game every day.
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March 2023 by DARLENE LUNDY
I love this location cause you can also shop in this area.
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February 2023 by Sheila Cascio
Branch does not have a notary.
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January 2023 by Kenda McClain
Everyone in this branch is super friendly and knowledgeable. This week I had the pleasure of working with Sonia and she has been amazing!
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August 2022 by sanij shakya
Mr. McGill here helped us setup new accounts for my wife. He went above and beyond to help us set it up and explained every questions that i had in my mind in an easy, efficient and professional fashion. I strongly recommend this chase branch to anyone looking for faster, friendly and efficient staff. Thank you :)
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July 2022 by K D
What’s the point of having an ATM if it’s never in service
