-
January 2024 by Victoria Phillips-Nolan
Mrs. Robin, is an amazing assistant manager. Through my entire process she walked my daughter and I through the entire procedure. She explained everything and how the finance process will work. Mrs. Robin took her time and listened to our concerns and just reminded us stay always stay positive no matter what happens. Robin is the type of person that is needed in customer services.Thank you RobinVictoria and Courtney Phillips
-
December 2023 by Frankie Linse
My SA Robin is amazing!She went above and beyond to help me find the perfect furniture for my studio apt! I am so happy and in love with my pieces. It’s great to work with someone who is so kind, honest, patient and that’s listings to her guest needs. Thank you Robin at AF Decatur! ⭐️⭐️⭐️⭐️⭐️ Service!
-
December 2023 by Annette Swann
My visit to American Freight on Candler Rd was an absolute delight. Sheldon's salesmanship was exceptional, combining product expertise with a friendly demeanor that made my shopping experience memorable. The store's cleanliness reflected a commitment to a pleasant environment, especially in today’s climate. Not to mention how the positive energy from the store managers further enhanced the glow on atmosphere. From beginning to end, my shopping journey was seamless, thanks to Sheldon and the entire team. I highly recommend American Freight for a wonderful and stress-free shopping experience.
-
December 2023 by Justin Smith
I truly enjoy my experience!. Robin was such a great help and made the shopping experience more than just coming in and picking furniture. If you're looking for good furniture and great customer service I would recommend shopping at the Decatur location!.
-
December 2023 by Ashley Carmichael
Robin and Rodrick was great. After a bad experience at the Stone Mountain location I came to Candler Rd and received great service and was able to purchase my dining room table. Thank you two for a great shopping experience.
-
November 2023 by Brittany Symonette
I usually don’t leave reviews but I must say Robin was amazing she went above and beyond to help me. The merchandise I wanted was not in store, she contacted a nearby location and I was able to pick up my merchandise same day. Thanks a lot
-
November 2023 by Nikki Hall
This location is AMAZING!!!!!!!!!!!! I absolutely love how they haggle their customers! I was having a bad day! I went in thinking I wasn’t going to come out with anything! To God be the glory Ms Robins made sure I had a whole house once I walked! Fair prices and delivery! Thank you American Freight! YALL ARE THE BEST!!! Absolutely will be back!!!!
-
November 2023 by grvlgal
Good furniture at a great price. Robin was super with helping me pick out a new recliner. Delivery came on the scheduled day and the team did a great job getting it set up for me.
-
November 2023 by Courtney Walker
Great customers service. Very friendly place also they works together . Shout to the dream team . What y’all waiting on come on down American freight furniture they got you. Robin show me so much love ❤️
-
October 2023 by Felicia White
Several issues with this company: They did not show up when they said they would, which caused my dad to have to sleep on the floor. Called and spoke to a manager Brandon (which was very helpful and pleasant) and re-arranged for a new delivery date. Brandon explained that there would be an additional fee for setting up the furniture. Furniture was delivered and was put together for an additional $150. (no problem there) Then was told in order for the delivery guys to take the boxes an additional fee of $100 was required. I believe this company was taking advantage of a senior and we will not be shopping here anymore. They tried to get my elderly father for as much money as possible. Called and spoke to a different manager to tell them about charging to haul away the boxes and he was basically no help at all. His delivery guys had a different version of the story of course. DO NOT SHOP HERE. Go where you will get great customer service. Who wants to have to worry about a pile of boxes and trash when they just got new furniture.
-
October 2023 by Dellly Man
Marquis was cool for sure and even kept it real when my item didn’t get delivered for me. Delivery team delivered same day for me but forgot the ottoman. Said they would bring it the next day knowing they were off work the next day so I had to get off early and drive 20 miles to get it 2 days later. When I got there Sheldon started dougie’n after I explained my issue. It was actually pretty good. My advice is working on professionalism.
-
September 2023 by Alexis Darnell
Marquise was extremely helpful with assisting with my furniture purchase today. He is very knowledgeable of the items I was interested in and he made the process simply and swift. I recommend American Freight to anyone.
-
September 2023 by Miranda Cummings
Don't go to any of these places. They will lie to you just to get your business. I gave them 300 for my warranty on my furniture and when it tore up they didn't want to fix it. ? and when I got my furniture within a month, it stopped working. Those are cheap cheap furniture they have. You will be in debt for a long time. Don't go there. My warning to yall.
-
September 2023 by Kerone Smith
Marquis was awesome we came in looking for bedroom furniture for our picky son and he gave us thee best customer service we felt assured of our purchase and pleased with the options he provided
-
September 2023 by Whitley Wilburn
Cherish and Marquise were awesome! They helped me figure out how to dress my space. I had a lot of questions and they answered all of them and took their time to throughly walk me through the purchasing process. I am so excited for my furniture to come to my home so I can relax and be comfortable. Awesome customer service! I will definitely return.