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March 2024 by rob s
I really enjoy purchasing Tommy products but the older lady that works here is one of the rudest I’ve seen. All the other staff are courteous but this woman, whom I suspect is the manager needs to take a refresher class on customer service.Her attitude makes me wonder why she’s working in retail. On my previous visit, I had observed her disrespect to a customer inquiring about a discount coupon that she had and also combining military discount. The old sales lady acted angry and started “huffing” before angrily answering.Today, I had come to return some items and planned to purchase some additional items but the same old lady acted as if she didn’t want to assist me in the processing of my returns. I handed her the store receipt and placed the bag of items on the counter. She blurted out at me “you have to dump out your contents in order for me to process your returns!” Lady, I didn’t want to be disrespectful by dumping the contents of my returns onto the counter. But, surely will dump my stuff the next time I return items at your store. And I hope you’re working at the register when I bring my returns so that I can dump them onto the counter and give you a nice obedient smile.
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March 2024 by Osiris Maradiaga Martinez
I came in today with my family to buy some things and also do a return as well. I have my 7 month old and I had to sit down somewhere and give him his bottle and some rude associate told me I needed to get up, & I explained to him that I was feeding my son & he had no remorse for me or my son. Wow I never experienced this before. I will never purchase from this location ever again. I have never felt so disgusted and disrespected at the same time..
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April 2023 by Wilmer Sanchez
A very good service.
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April 2023 by Davina G.
Huge store, clean and well stocked. I looked around but only found an adorable hat I had to have to keep the rain off my head on this stormy Sunday afternoon. Whoever the manager was on this day was explaining to another employee how he handled a return for her, they were both up front at check out and he was practically shouting at her and it was a bit rude and inappropriate. I was like jeez does this poor woman need to be shouted at like that. Chill out and learn how to talk to people, especially as you work in a Customer oriented service industry. 4/16/23 3:30pm.
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December 2022 by Rauf Ullah Arshad
Wrong location
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November 2022 by Alcocer Nohemi
I was returning some stuff , and taught I had left a coupon from another store I was shopping at , there was a very rude guy( the cashier) with glasses literally snatching the coupon off my hand , I was very shock the way it was handled , then explaining himself since I was returning I couldn’t keep the coupon which I understand but the way he snatch it , was not okay ! Super rude !
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October 2022 by Kevin Y.
Love Tommy stuff!!! Not a big selection on sale today but still getting deals on things I need. Really wish all stores would cater to us shorter guys as 30 is the smallest inseam they have an I need a 29 or 28 with a 32 or 34 waist. I know I'm not height weight proportional but there's a lot of guys my size that have to sew pants no matter where they go because there's always a big and tall place but never a short and smart place!! I actually Felt pretty guilty being the things I did find out on sale I already had telling me I may have too much Tommy stuff but I don't care I like it. I'm a sailor I've always worn Tommy and I stop at every outlet mall I can to fill in the gaps of things I don't have. This one was packed did have some things I wanted but they weren't in my budget. Great place great Mall highly recommend!!
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March 2022 by A Hong
Rude Racist staffs✍️It was second trip to Dawsonville Tommy store. I returned few identical item that I was planning to buy for my family back home. This rude staff assumed that i was resaleing. This rude lady told cashier “REMEBER THAT FACE, NOT SELLING ITEMS IN THIS STORE”. I was totally shocked at the same time I didn't understand why I was treated like this. That rude lady saw me contemptuously and told again to cashier “she re-sell the items” I told cashier and rude lady “no it was gift for my family” but they’ve never listened.All this happend without asking me why I bought and returned it. They were basically assuming that I was going to resale based on my race. That's race profiling and should naver be tolerated at all circumstances.
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January 2022 by Romario Medeios
Wrong location on the map.
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December 2020 by AJ Roberson
It was an enjoyable experience.
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November 2020 by Kimberly Pruitt
I just love everything at him
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October 2020 by Tameshia White
The staff was very rude. I love shopping at the Tommy outlet but this one in particular has rude staff. I will shop at my regular Sugar Loaf location where I can treated better and not racially profiled.
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May 2020 by Sonya W
Really enjoyed my shopping experience here,EVERYONE was sooo attentive and friendly,If you are looking for great deals and customer service go here!I will definitely return and recommend!Thanks Ladies you guys are awesome!
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October 2019 by Danna Carolina Vargas Medina
Terrible attention! It was 6:30pm and they was yelling at me because they just want to close quickly. So disappointed
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July 2019 by bz exotics
They have discount now everything and they even have free WiFi
