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June 2024 by Angela Baptiste
This store doesn’t stock a lot of the products that the brands carry.. seems to be a lot of discontinued stuff .
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November 2023 by M Al
Terrible customer service
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November 2023 by Phillip Dole
This store is unbelievable, the white lady in the front door name Nattaly allow 4 white customers to cut the line while other 20 people waiting in line on the Black Friday. I asks to speak to the store manager and her responds was the manager is not working today. Really? I called the store number and no one pick up the phone.
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November 2023 by Selena Mobley
High end cosmetics every day from 40-50% off!! I love this place!!
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October 2023 by Chanpisey Thon
Terrible customer service. I asked a couple questions about products and deals and I got a dirty stare from Ms.Mason, salesperson. I never think I ever received such a customer service.
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August 2023 by Erdem Aydin
Great store great stuff ?
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June 2023 by Chas Martin
Ladies are always nice. Good product and good deals!
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March 2023 by Katherine Parker
I have been going to this store for many years. However, I have moved from the area and don't get back to this outlet mall often. They sometimes have really good deals and other times not so much. They don't carry all colors for all lines of cosmetics. They now have some Aveda products. The issue I had last time I went is that the price is not marked on each item nor was there a sign indicating price on most things. The line was long just to ask what each thing cost. I got a couple things but not as much as if the prices had been clearly marked.
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November 2022 by Cathy Knight
Visited this store recently and it is disgustingly nasty. Trash is overflowing, testers haven’t been cleaned in who knows when. Shelves are extremely dusty and dirty It’s hard to find what you’re looking for because it’s so disorganized. The counters are cluttered. The floors are nasty. Leaves had blown in from the sidewalk all the way to the cash wrap and not swept up. The new manager seems not to care. I can’t believe the district manager looks over the sorry state this store has become. Estée Lauder being a very reputable cosmetics company should pay more attention to ANY management that overlooks these inadequacies. I’ve been in some pretty bad thrift stores that was cleaner and more organized than this place. Zero to five stars, I’ll give it a double zero.
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November 2022 by Panos Argyrakis
Not a large variety of products, prices are higher than other Cosmetics Company stores. Prices are not posted on items at any place, so one would have to ask a clerk to find out the price of each item
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October 2022 by Carl Chambers
Outstanding customer service!!! Store clean and organized. Which makes it easy for me to shop. I highly recommend you ask for a young lady by the name of Lena she is very knowledgeable and she helps me with all my products.
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September 2022 by Meinsind Diewälder
I’m posting a review to refute the one made right before mine earlier today by “Beth Matlack.”I was shopping in this store at the exact same time as her today and she shouted-down the cashier girl, threw the product in her face, and then screamed directly at me and other customers in the store that they sell “defective merchandise.” Absolutely insane and childish behavior from a full adult. When she left, I asked the cashier girl what the product was, and it was a Tom Ford foundation I know very well. The woman said it was defective because of its thin consistency and low coverage, not because anything was wrong with the dispenser or the expiration date, and that her daughter looked it up on TikTok and said it looked different. That does not constitute “defective” merchandise in any store, much less a store that is “final sale” like this one.So, what Ms. Matlack REALLY “lacks” is any real product knowledge regarding Tom Ford beyond her daughter’s TikTok account. Tom Ford sells several foundations and the one in question is formulated to be thinner with lower coverage. So this woman was entirely mistaken and screamed and shouted like a petulant child, disturbing all other customers in the store.On a more positive note — I have found this to be a GREAT store with HUGE discounts and so many options. You absolutely MUST visit! Brand new MAC studio fix fluid foundation for $25?!?! Incredible!!
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September 2022 by Beth Matlack
Would not refund a clearly defective product, even though their policy is to do so.
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August 2022 by Ji Liu
Wife and I saw they have a “75% off” sign for La Mer products behind the counter. We asked how much a product costs and was told $75. Bought it but receipt said it was only 50% off. We came back (before we even went out of the door) and asked for why. The younger associate said only the second row on display is 75 off, but the first row and third row of La Mer are 50% off. It was very misleading advertising and associate should’ve told us the product was half off. All of this is fine, until an older associate (or manager) followed up immediately by saying “we don’t accept returns.” Woww you are doing misleading advertising and there’s not even a customary “I’m sorry customer” but instead a cold “I got you and don’t even think about returning it.” The attitude was unbelievable. You need to clean up the signage in your store so customers are clear about what type of deals they are getting and please change your attitude!
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August 2022 by Shanda Yay
I saw the girls raving about this place on social media so i decided to find one. Definitely not what I expected. Nothing worth seeing here for me personally. I'll try again another time and see if I have a different experience.
