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June 2024 by Edward Kelly
Staff was super friendly amd knowledgeable.
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January 2024 by nivia olmos
All their merchandise is beautiful
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October 2023 by Rachel Werl
The store Manager Beth and another young lady (who’s name I didn’t get) were so helpful and kind. I looked around a bit asked questions, tried on a couple pairs. Left came back the following week. Beth remembered me and the shoe I liked best! Saw another pair this visit asked questions. This time I left with 2 pairs of shoes and couldn’t be happier! I wear 10.5 11 in women’s. The selection was vast in these sizes. I also noticed a wide selection of Wides in all sizes. If your looking for a comfortable shoe for an active lifestyle this is the place to visit.Beth thank you for your exceptional customer service from you and your team.
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August 2023 by athan brotsis
I give my thanks to Shay for helping me find beautiful and supportive boots for me she was so incredibly generous and informative on perfect boots for my feetAnd I’m an amputee. Thank you Shay for the generous service and support.
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August 2023 by LarryS
Good selection of shoes in various sizes and widths. Prices are ok.
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June 2023 by Jijeesh M E
Too crowded and unable to try out.
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June 2023 by Richard LeMay
My favorite shoes for working and hiking.
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June 2023 by Timothy DiGennaro
Friendly and very helpful staff. Nice selection of shoes. Great prices. I purchased 3 pairs of shoes for under $200.00.
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June 2023 by RiO
Friendly and very helpful staff. Nice selection of shoes. Great prices. I purchased 3 pairs of shoes for under $200.00.
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June 2023 by Tam Kenon
I stopped in today to find some hiking boots and received THE best customer service EVER. Beth was super helpful, extremely knowledgeable about the boots, and super personable. My husband and I enjoyed our shopping time in Merrell and will be back just to see Beth. Thanks, Beth for adding to our Amazing day.
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June 2023 by Tonya Dispain
Beyond impressed. The owner and her staff were amazing!!! Everyone asked if we needed help. Staff was Knowledgeable about product and if they did not know found the answer. My son wanted these clearance sandals and they did not have them in his size. Staff did not hesitate to look in stock and then the Owner called another store and had them shipped to our home. Shoes were here within 3 business days at no additional charge. You can tell they are passionate about what they do!
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June 2023 by John Pirtle
They have all the shoes and a very helpful staff.
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May 2023 by Harrison
The customer service associate who closed on Easter was super nice and helpful. Bought a shirt with her advice. Felt bad she had to close on a holiday. Wish I got her name.
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April 2023 by Ryan Sornberger
Drive an hour 3 or 4 times a year, Merrells are the only shoe holds up to my son.
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February 2023 by Crystal Karic
My husband and I are planning a big trip out west to do some hiking so we were in the market for new hiking shoes. We started off at the Columbia store next door…no one greeted us. We found some good options but I wanted to check Merrell first. We had the absolute best experience. I wish I had noted the names of the two employees who helped us Sunday night at closing time, they were amazing… it was the best customer experience either of us have had in years….from the Greet when we walked in the door, to the countless recommendations and service we experienced, it was hands-down a 5-star experience. Sadly a 5 star experience is rare these days, but I guarantee, even if you aren’t a Merrell regular, their knowledge and passion for the brand will convert you!
