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September 2024 by Kimberly Jurgensen
The pharmacist, Paula went above and beyond for me after a VERY frustrating experience with a worker's comp claim and the doctor they sent me to.
Long story short, I'm a Vet Tech and was bit by a feral cat during an exam and there was slight concern for Rabies in the cat. The doctor I was sent to for the workers comp claim told me I needed to have the VET write me a prescription for Rabies vaccinations. (seriously?!?) So I went to fill my antibiotics and then explained my frustrations with the whole situation to Paula. She shared my concern and frustration and took it upon herself to contact Poison Control for me. Between Paula and Poison Control, I got more information on my situation and the Rabies protocol than I did at the doctors office.
She was busy, she had other things she could have been doing, but she stopped those other things and made sure I left with the information and care I needed. Turns out, my situation required a Tetanus booster and wouldn't have gotten that if it wasn't for her either!
THANK YOU PAULA!!
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September 2024 by Janet
It’s simple I like to shop at Kroger’s and I also pick up my medication from there
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July 2024 by Alfonso 01223
Terrible service. Needed to have hip surgery and refused to fill my prescription.
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June 2024 by Laura Deckard
The girl at the register refused to get me a price for my dogs prescription before filling it. Considering it's not insured, I wanted to know what I am paying first. I called and complained to the manager who couldn't have cared any less. Will definitely be moving all my prescriptions to another pharmacy. Tired of excuses and lack of customer service.
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May 2024 by Hannah Claire Holbrook
I don’t understand the negative reviews! I have been coming to this pharmacy for years, and the pharmacy staff is nothing but helpful and kind. I even tried a few other Kroger pharmacy locations here and there, due to moving work locations, but nothing beats the customer service and care that I receive here.
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April 2024 by Ashley Haney
One of the slowest pharmacies I have ever experienced! The drive thru moves at SNAILS PACE!! Walgreens has infinitely better service but unfortunately I’m stuck at Kroger bc they are the only ones that accept my kids insurance. I’ll be going to a different location from now on. Absolutely ridiculous - 30min wait in line for like 5 cars.
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April 2024 by Kevin Spratt
Today approximately 40-60 minutes ago this pharmacy either misplaced or stole a controlled substance from a patient. Will be taking every possible step to report this pharmacy to the fullest extent. They were awful and provided absolutely no help whatsoever. They never admitted to nor rectified their missteps and were obviously inferring that I stole the medication. Fair warning to all - Have your scripts filled elsewhere!
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February 2024 by brooks lamb
I love Kroger, always have. The fact that the pharmacy closes for lunch and can't rotate employee lunch breaks is absolutely ridiculous. A lot of folks go to the pharmacy on their lunch break. I find it very inconvenient and ridiculous that management can't rotate a staff on lunch break. This is coming from a Chef. We definitely do not get to close for lunch breaks! Thanks for everything else, but you lose two stars because of the pharmacy.
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December 2023 by Jeremy Hodges
Not only are they incredibly slow but the pharmacy techs don’t seem to have any idea what they are doing. Avoid if possible.
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December 2023 by Lori Brooks
VERY upset with them.I have an RX from my doctor, but they are out of stock at my local regular Kroger. I called around looking for it at other locations and its on back order everywhere...EXCEPT THIS location. However they REFUSE to fill it for me because I'm a new customer with that location and its a controlled substance. CRAZY. Absolutely insane. I have a hard copy in my hand. It's a weekend and I am out of my meds and my doctor's office is closed. Their job is to fill prescriptions that are written from our doctors. Not to save it for certain people and Not to decide who they think needs or deserves it more.
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December 2023 by Alta Nel
Paula attended to my need promptly and got my script from my dr office in 5 minutes . Very good friendly service . All the staff are super competant and friendly .
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September 2023 by Tara Wiley
Paula in the pharmacy is the sweetest lady. She's very kind on the phone and doesn't speak to you like you're a inconvenience.
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May 2023 by David G.
Do not by cigarettes by the carton it is better to buy 2 packs at a time it is cheaper than a carton
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April 2023 by Kelly Oswald
Always friendly and everything in stock. Professional service!
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October 2022 by Angie Whiting
They have my prescriptions filled when they are ready, and the staff at the drive thru have always been helpful and accomodating.
