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March 2023 by amy
i went into shop for some shoes for my boyfriend, was greeted by a very friendly associate. however, the rest of my experience was plagued by the store manager, Charlie, sitting in the front of the store yelling into the phone. the only sales associate on the floor seemed to get overwhelmed and asked for help when more people came in, and he proceeded completely dismiss and belittle her in front of myself and other customers. Charlie is a mean, lazy, and horrible manager and made my experience less than great.
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December 2022 by Pamela Wilson
Of all the shopping I have done during the holiday season, I want to acknowledge the over the top customer service at the Dawsonville store.Lelia Chase, Assistant Mgr. made a store exchange for me and went the extra mile to find a size I needed at another store.What would have taken me hours to accomplish, she did in minutes.Leila's greeting as we walked into the store immediately made our morning much brighter.Thank you, Lelia, you are a rare find in the world today!
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October 2022 by Shawn Pacely
One of my favorite spots, never leave empty handed. Classy styles for distinguished gentlemen.
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February 2022 by Robert Merrell
Selection was awesome. Customer service... not so much. I came in in my overalls and wasn't clean shaven. I had my daughter with me. I asked for suspenders and they acted like I was crazy for asking if they carried the item. They said I should get a belt. Lol. I explained that I couldn't wear a belt due to it putting pressure on my lower back. The female associate gave me a wild look and asked me if I was alright. Cringe... sooo I asked where my size shoe on clearance were located. The male associate points towards the rear of the store and exclaims "all clearance is marked clearly in the back of the store my guy" . My daughter and I walk towards the back and the gentleman immediately walks behind me and follows me like I'm some homeless vagrant casing the joint. Just because someone is in overalls and scruffy doesn't mean they can't afford dress clothes. Treat everyone the same friends.
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October 2021 by Matt B
I am amazed by the customer service by Lelia. In a world where customer service seems to be lacking she was amazing. She has gone above and beyond. I can not thank her enough for her help and professionalism. One happy customer! 1000 out of 10.
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August 2021 by DeCá PraLá
The staff is awesome. The products too
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May 2021 by Global Risk Assessments
Good experience.
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April 2021 by Torrey Hill (Torrey T money)
With traffic it takes an hour and 45 minutes but it's well worth the drive. I love their selection of shoes, boots, belts...etc. The staff is awesome as well.
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January 2021 by Fairooz Jalill
Love this store great sales deals .... staff is great . My reason for going to this outlet is Johnson’s and Murphy .
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December 2020 by Ben Ferguson
Always great service from Charlie. Best shoes ever made.
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December 2020 by Al Hill
I always get great shoes.
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October 2020 by Sam Cerniglia
Nice staff but really no great deals.
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August 2020 by Matthew Hecker
Walked in to look at the current sale going on, and the older gentleman who works there was busy sitting down, on the phone b*tching about trump, the stock market, and how the unemployed are now receiving $400. Only acknowledged me once as I was leaving to wish me a nice day. Guess the quality of employees has dwindled due to the pandemic.
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July 2020 by Michael Nichols
Shower up during normal hours and the doors were locked. Nice.
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July 2020 by Markell Wyatt
Love this place.
