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May 2023 by Ciara R.
Arrived at 6:40pm to pick up a prescription. I waited in the drive thru line behind 3 cars. There was another truck behind me that was also waiting. I arrived at the window at 7pm on the dot and they turned me away and refused to get me the prescription order even though I needed it for my sick 4 year old who has an ear infection. I find this level of customer service from a pharmacy to be detestable. I couldn't even have the prescription transferred since the pharmacy closed and my daughter could really benefit from starting the antibiotics today. I will be transferring the prescription tomorrow to another pharmacy and contacting the store manager.
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October 2022 by Rose P.
Very much unwilling to assist customers, if you call, you are lucky to talk to someone, left on hold for excessive amounts of time (20 minutes plus and then hung upon. Going by the store to get an answer is a waste of time because they just blow you off. If they do not have the prescription, they refuse to call around to see if other CVS's have it available. Very unprofessional and uncaring
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January 2022 by Megan R.
By far the worst CVS I have ever been too. Since covid you cannot go in to pick up your prescription. On multiple occasions they have texted saying the prescription is ready and when we get there they are just filling it. Absolutely HORRIBLE. Shop local people! Much better service.
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June 2021 by Carla F.
Terrible customer service. We had a new prescription. We were told they were out of it and it would be 5 days until it would be restocked. We waited 5 days to be told the pharmacy is on lockdown. I don't know what that means. But we made multiple trips there. We made multiple phone calls. They never tried to communicate any of this information. We have used the nearby Walgreens for years. We only switched because CVS gives a discount for our insurance. We are going back to Walgreens. We have never had one problem there.