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May 2024 by Curtis Hill
Just wanted to give a HUGE thank you to these guys. Absolutely amazing customer service from everyone, especially the one and only Mr. Bill who delivers and picks up the pods. They just don’t make them like him anymore. He treated us like family from the start and took great pride in making sure our personal belongings in the pod were very well taken care of from picking up and to the delivery location. I HIGHLY recommend this company for your moving and storage needs.
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December 2023 by Jon Giunta
I've had used this location's U-Haul service multiple times over the past year, and I must say that the experience has been consistently exceptional. The staff here is truly amazing. I highly recommend them!
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October 2023 by Jay H
Excellent service!!
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August 2023 by Pam Bryant
Great service
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February 2023 by Michael B.
Office staff was not friendly at all right off the bat. Not sure of her name but one of the ladies was very rude and just doesn't know how to talk to people. Not a great first impression.
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October 2022 by Kayla N.
Angela- worst office staff. RUDE AND UNPROFESSIONAL. I described the camper length I had. I took her word for an uncovered spot. I paid in full, showed up after a weekend camping to a spot that is loose gravel, on a large hill with an uneven "driveway" and grade. The spot 227 should never be offered to rent- no wonder it is the last available. A skilled driver cannot even park a camper there. Absolutely disgusted with the way I have been treated and the office staff has a demeanor no one should have to deal with. I did have to stand my ground and ask for the owner to call me, in which I was answered with "you can email him" HOW UNPROFESSIONAL. Also described to Angela what an unacceptable and unaccessible storage space I was provided and "thanks for your opinion" was my only resolution. Sorry but, it's not an opinion, it is FACTS. I have never one day stored my camper there. I am asking for a refund in which I got a hard NO. I am reaching out here for a resolution.
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October 2022 by Michael Kocsis
Great storage vacility, friendly staff. Tell Ms. Pat Mike sent ya!
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August 2022 by DK S
Perfect as usual!
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August 2022 by Lea Hamby
My dad in law has had storage here close to 20 yrs h great place great owner
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June 2022 by Robert N.
I rented a 16 ft. pod for 3 months while my garage was being built. These folks are so easy to do business with - They deliver on time and pick up on time. Their fees are more than reasonable and the driver is friendly and helpful. I'd recommend them without reservations!
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June 2022 by Karen Hellier
Calvin helped me with a storage issue today and was quite helpful. The staff was also helpful making suggestions on a larger unit and being kind enough to even bring me a dolly and help move my items over. The office staff was great too. I can't say enough good things about my experience with Byrd's Mini storage. Thanks so much to everyone there.
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June 2022 by Brian Ellex
Rented a storage container while my basement was being finished. Byrds offered great pricing, they were very courteous and professional. They delivered the container and placed it where I had easy access. The delivery driver was great and courteous. I would highly recommend them.
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January 2022 by Cody Ledbetter
Best place to get a storage unit very nice people
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November 2021 by rachel cartwright
Was very nice, friendly and very helpful unlike the place I rented my trailer from
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September 2021 by Miranda Hether
Worst. Service. Ever.Angela was the only calm and collective one who spoke on the phone.I rented a trailer and was running behind on drop off. So I immediately called and told them and asked if I could extend. They informed me there was another rental booked so I informed them I was still running an hour behind. (Making my arrival 5pm and they said next rental was 515pm) so I immediately started my way there. In the time of driving 3 different people called, extremely rude about the situation that I called and communicated about. When I was a few minutes out I got stopped by an accident at 400 and regions bank for 10 minutes before I was let through. I once again called and let them know about being stopped in the accident traffic.I was told I was going to be charged an inconvenience fee, for communicating I was running behind. I did end up snapping and yelling after the 3rd phone call and them being extremely rude, which was not right on my end. But I feel I did everything correct and communicated more then I needed too. Also, there we’re three other trailers sitting on the lot.The elderly ladies were EXTREMELY RUDE.the only good experience about the entire rental were the gentleman who hooked/unhooked the trailer. They were so professional and welcoming.I am a avid Uhaul renter and I will never, ever again be returning to this site. I will also let all my friends, family, and neighbors know to not use this site.To top it off I just got my invoice via email and was charged two full day use. I will be disputing with my bank. The trailer was back in possession by 515 for the next rental to take it on their pick up time. One hour behind, that was communicated and charged a full extra day.
