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October 2023 by Captain Scourge
Such a friendly place, and when you get your babies fixed, it’s not something they usually stay overnight for, at least for my kitten this wasn’t the case. They love animals and it’s quite clear, they are super sweet and take you and your fur babies seriously! Go see them if you need a good, reliable vet!I mean, they’ve taken such good care of mine!
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June 2023 by Superior Health Savage
Wow- never expected to be cut off mid sentence walking in with my very sick dog in my arms to be told by front desk they are very busy and she doesn’t think the vet is taking any more animals that aren’t emergency or clients (I would have been a new client - thank God it didn’t happen honestly after reading their reviews about rude vet and front desk staff :/ ) Do yourself a HUGE favor and go to Comer Vet with Dr. Strickland.
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June 2023 by Deb Eliopulos
Fantastic customer service!Staff is amazing....you can tell everyone there loves what they do! Dr. Phillips takes her time, listens and we never feel rushed. She genuinely cares about each pet that comes through the door.
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June 2023 by T Packard
My dog had cancer he declined quickly and it was time to put him to sleep. After calling several vets offices, I could not get an appointment on such short notice. I called Madison Animal hospital and they fit me into their schedule. The veterinarian was very nice, and said she would always work in animals that are suffering and need euthanasia. As a pet owner, there is nothing more heartbreaking than to see your pet decline quickly, and not have anywhere to take them. They were very nice and sympathetic to my pain, and reasonably priced. I would definitely recommend them.
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June 2023 by Tessa Cormier
This vet has been our Shelby’s doctor for years. She gets super excited and runs laps around us every time we tell her she’s going!! They always treat her as if she was one of their own and they are VERY good on pricing for any and all services!! If I could leave more stars I would !
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June 2023 by Tina Porterfield
I had to put my buddy down .They made it so sweet and easy. They were so nice compassionate they sent me a sympathy card all of them signed it my heart was so broken and they were just they were right beside of me I couldn't ask for no better thank you all so much
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June 2023 by Ruthie Diane
Thanks to this animal hospital I love taking our dogs to the vet when anyone needs any help with a furry friend I say go to Madison animal hospital
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May 2023 by Shannon C
Great place to bring your pets. The staff is fast, friendly and very professional. They've taken exceptional care of our 4 cats and 3 dogs from vaccines to boarding.
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January 2023 by Jim Guill
Staff is friendly, Dr. Phillips is very personable and knowledgeable, and they worked us in at the last minute for help with my wife's car.
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December 2022 by J. H.
Will never recommend or return. Please educate front desk on how to politely speak to clients.
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November 2022 by Jermie Weaver
This place is amazing they did great work with one of my babies they loved her and cared for her the way I do I would recommend this place to anybody
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October 2022 by Allison Adams
Love them and Dr. Phillips i drive an hour to take my dogs to her .
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September 2022 by Ashley McCash
Update: Dr Phillips just threatened me!!! I have a text where she claims to have called the Danielsville and Madison County Sheriff and I quote AFTER I wrote this review. I wish I could post a picture of her text documenting this.DO NOT USE THIS VET! I have proof for everything I said - she only has lies!I have been trying to transfer vets and Dr. Phillips and her office are blocking it! She has refused to send all my records.I am still blown away she is blocking this after threatening me by calling the cops on me. Calling the cops is an act of aggression!!! She is not right - I would say crazy.To date: I still have never been contacted by her with an overview of the $1,500 and I paid. My new vet and I had to go over both dogs with a fine tooth comb to find all injuries. Pathetic!Original review: Please read this entire review - never take your pet to this vet!!!!A week ago my youngest dog got into a fight with my older dog. Two females fighting for alpha!I took my dogs to Dr. Phillips. When I got to the office, my first comment was ‘yay new office staff’. I was very wrong! My dogs were taken in and treatment started.I NEVER heard a word. I had to call back that afternoon and find out they needed to stay over the weekend. I do think it was for the best BUT I asked the girl who answered the phone to have Dr. Phillips call me. I even mentioned my challenges with Skinny Blond and Curly Brown hair girls and not wanting them near my dogs!!! I told her that they are unprofessional and I don’t trust them with my dogs over the weekend. I wanted to know what was going on with my dogs - No call at all from Dr. Phillips!Monday when I went to pick them up, I was asked to pay my bill, given meds and that was all. $1,500.00 and they couldn’t even bother to meet with me.I was not given any information on my dog’s injuries – NOTHING even today!!!! I got home and found both dogs had stitches and my youngest is still limping!!!I gave the girl at the Vet 4 questions on Monday for the Dr. When I called Wednesday, she only bothered to ask 2 questions neither of which answered questions about my dog's injuries.An awful experience that happened recently, I was coming home from the UGA vet. Sigy one of my dogs had kennel cough. I was very upset because I pay for yearly shots. The girl who answered the phone – thinking she knew better than a vet – said oh no it’s not kennel cough. I said my dog just left UGA Emergency Vet – how dare you think you know more than them! Call me bad but I hung up on that vet tech telling her to have the actual vet call me. She should have never made that statement. It was Dr. Phillips and her policies that caused the problem!Every year I expected they were fully vaccinated. Not at Madison Animal Hospital, not only do they not give a Kennel Cough yearly vaccination – they NEVER even offered it to me.I told Dr. Phillips’, that her practices put my dogs in jeopardy. Kennel Cough, my dogs use to go to ‘spa day’ at her office, that alone should have made a good vet recommend the vaccine.While I was talking to Dr. Phillips about this issue, her immature and unprofessional staff struck again. The skinny blond girl came slinking into the room like a cartoon character trying to sneak. She went to the brown curly-headed girl. The brown curly-headed girl, gave the skinny blond girl her mop. Then grabbed a broom and headed to where we were talking. I should have been paying attention to what Dr. Phillips said instead myeyes kept seeing the actions of her immature unprofessional staff. I saw all as they did it behind Dr. Phillips's back.Leadership comes from the top down. If Dr. Phillips can’t be professional to call me and give me any details on my dogs & a $1500 bill, then it is no surprise how immature and unprofessional her staff is If Dr. Phillips’ staff acts immaturely behind her back (literally), they could do anything to my dogs and no one would know!
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August 2022 by Alexandra Hill
Very compassionate vets and techs at this animal hospital. We had two very sick kittens and they went above and beyond to help them. Unfortunately one of our kittens passed away but we are spending each day cherishing the other <3
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August 2022 by Damien Romero
This is the reason I drive over an hour away for my pets vet. They treat your pets like their own. Can’t say enough great things about everyone at Madison Animal Hospital. The absolute sweetest vets and techs. Doc Phillips rocks!??
