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May 2024 by Alex Banks
Broke my old phone and they helped me transfer my number to a new one without a problem.
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May 2024 by Mary Smith
Says it opens at 9 but we got there around 10 and the door was still locked. Someone did come and open it in a few minutes. Clerk was not very knowledgeable and did not solve our problems.
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April 2024 by Jessica Tatum
I’m sure it’s not the workers fault and more of a Verizon issue. I have an 11 iPhone(so not incredibly old) and I was in there 20 minutes. After looking at my phone and googling the problem the worker continued to say “yeah like I said once you have storage issues nothing works and you’re just going to have to buy a new phone.” There was zero attempts to help once I voiced I had no intent to purchase a new phone. Please don’t go here if you need actual help. They simply want you to purchase a phone or get out.
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February 2024 by Charlene Layne
I found the closest and most convenient for my needs
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January 2024 by Joanne Telesco
Phenomenal customer service with Luis!I had the great fortune of reaching Luis at this location when I chose the video chat option for customer support, even though I am in FL. Luis helped navigate a complicated change of plan, addition of new line, and two new phones as wellas porting a number from another carrier. During our call we were disconnected (he promptly called me back); we had to schedule a later afternoon call, and he was in constant contact with me regarding that follow up call, as he was running late at the time we had agreed upon.Even a week later, I had to reach out due to delays with the former carrier on my new line and the release of a phone number, and Luis was just as helpful as ever. He helped me arrange my trade-in drop-offs to a local store, as well as ensure I was getting the new phones with the memory and color I wanted, checking inventory at multiple stores.I can’t say enough—best customer service I have ever received from Verizon.
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January 2024 by Susan D.
Prompt friendly service
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November 2023 by Brianna Paterson
The associate that I dealt with was rude and I’m personable. I went in to the store to trade in my daughter’s phone, on her 12th birthday, might I add. I paid the extra $30 to have all the data transferred to her new phone. It took over an hour to transfer all the data. I asked if we could go next door to eat while it transferred so she wasn’t spending an hour of her birthday sitting in the store. He wouldn’t let us leave because “our new phone could get stolen.” Meantime, him and 2 other employees were just sitting around on their phones. Good customer service is going above and beyond for a customer, and he could have easily said “sure, I’ll leave it behind the counter for you.” I’ll make sure to go to a different store that has better customer service skills next time.
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October 2023 by Sophia Dinh
Don’t come here , the service very bad , the manager very bad
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October 2023 by Mark Brannan
Clueless and unhelpful. Had to wait an hour just for them to tell me they can't help with a simple task.
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October 2023 by Patrick Dills
Pretty seamless transition from a s21 Ultra to a s23 Ultra, my salesman took care of everything
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September 2023 by Angie Hopkins
Didn't get the guy's name who helped me today but he did an awesome job transferring all my data, pics, apps. My old phone didn't won't to cooperate at first but he was patient and got it done. Thank you so much.
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August 2023 by Jesus Saves
I understand having bad days but acting like a customer is a nuisance to you…not cool. There is a better verizon store east of this one down Walnut Ave that has superior customer service compared to this one.
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August 2023 by None yo business
I understand having bad days but acting like a customer is a nuisance to you…not cool. There is a better verizon store east of this one down Walnut Ave that has superior customer service compared to this one.
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August 2023 by Greg E
I understand having bad days but acting like a customer is a nuisance to you…not cool. There is a better verizon store east of this one down Walnut Ave that has superior customer service compared to this one.
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July 2023 by Rachael Tice
Can't never get a human on phone
