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April 2024 by Cole Williams
Not happy with this UPS Store. One of my employees shipped a package to our box. The owner returned it without calling me first. I called them letting them know only two more were on the way. Sent them back anyways. Additionally, I have folks sending me mail and a lot of it is missing. Not sure what this company is doing but it is legitimately effecting my business operations. I am locked into a contract but if this keeps going, I’m escalating it. They are handling my mail out of spite. I’m using this review to help with my case of breaking my contract. They also NEVER answer my phone calls. So unprofessional.
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March 2024 by Jeremy Sharp
The associates took extra special care of my packages, and were very courteous and helpful.
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March 2024 by Big sexy
Great staff , the company I work for ships all of our Dalton, Crandall, Calhoun and Adairsville parts to this location for pick-up, always great service when having to return parts and helpful with printing off specific paperwork from emails making copys or just simple things like buying G2 pens, the service we receive here helps make my job more convenient
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March 2024 by Akash Merrill
Called during the week to ensure this specific UPS store within 50 miles of me could provide the self service LiveScan fingerprinting for non sworn judicial services, they said yes. They told me to book an appointment and bring the necessary documents and they would be able. I arrived early and brought necessary documents; however, I was turned away and was told they were too understaffed for a 15-20 minute process. Although there were other workers to work the counter, it seemed as though she did not want to do the process.
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March 2024 by Bob Fischer
Did an amazon "free" return because they shipped the wrong item. Can't remember the last time I needed size 2 baby diapers! Amazon advertises "box free hassle free" returns. However, I was charged $1.50 to put a piece of tape over the open box. I had left it open because I thought they wanted to make sure I was actually returning the product and not a brick and keeping the item (they're too small!). To the owner- Seems like a nice slush fund you have going there. The lady behind the counter was very busy and very nice. You on the other hand....Maybe you should check your policy and adjust because I am obviously not the only person who has left negative reviews over your nickel and diming.
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March 2024 by John
I went there and the staff member was Very rude and Unprofessional. This is my second Amazon return, and when I brought it there, They charged me for putting tape on it when they didn’t charge me last time. If you want good customer service absolutely do not go to this location..
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February 2024 by Gloria Rivas
Disrespectful
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February 2024 by mia martinez
i couldnt even walk in fully without hearing a worker say, ‘were closed, 3 pm.’ it was 2:02 pm. (they dont even close at 3 they close at 3:30 on saturdays) there were so many people carrying big packages trying to get in but they were ignoring them and not letting them enter. super unreliable and unprofessional.
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February 2024 by Jakub Polan
Closed early without any updates online that it would be regularly closing early. Waste of time driving to the store
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February 2024 by Andrew Cash
Great communication, customer service and easy to drop off /ship your packages.
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January 2024 by James Wells
Charged 3 dollars to put a piece of tape on box for Amazon return. Refused to place tape on the box for me to see before I would pay for the service. Girl told me I "could just run out the door" if she did that. I wanted to verify that's what they were doing and not just taking money then throwing the jacket and tossing it in a bulk bin of returns. Other worker then told girl to "just cancel the transaction so he can leave." It all happened so quick I didn't even get a chance to argue. They immediately jumped to "GTFO." No chill and zero f's. Better hope they don't lose job being Amazon's b or they'll die fast with employees like that.
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December 2023 by George Poole
I would have given 5 stars however, when I got here they were closed even though there online website says they are open until 4:00 PM on Sundays as I wrote this post 5 more people showed up thinking they were open.I truly like the people the areCourteous and professional. They do get backed up at times, but not as bad as post office.
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December 2023 by Luis Cordoba
They need to update the time on the Wed that said close at 3:30 should say 2:00 that way ppl not wasted time to come on Saturday and Sunday
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October 2023 by J S
Please update store hours to correct time.Ok UPS store, sometimes slow sometimes fast.
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October 2023 by Michael Yaeger
I'm always in and out quickly with my prepaid shipping, which I appreciate greatly!
