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7:30AM - 5:30PM
1018 S Thornton Ave, Dalton
Towing
“tl:dr - Searching for a good mechanic can be expensive and discouraging so there's a huge value in finding a place like this. Sexton's Automotive is a rare find in that they appear trustworthy, competent, and fair. I plan to use them for more work on my cars.
I'm impressed enough that the tl:dr is a paragraph on its own.
I was a bit skeptical of this place in spite of reviews. I am mechanically inclined and often act on my curiosity and/or skepticism when I want to know more. I'm pretty easily dissatisfied with other people's work on my stuff, even if I don't complain or demand corrections.
I stopped by the shop to go over the work that I was going to request in addition to tire install/balance, I wanted TPMS replacement, replace valve stems, 4 wheel alignment. The extra work was 4 wheel alignment, replace front valve stems, and check clutch/flush the fluid. The guy at the counter seemed a bit distracted/inattentive. This didn't give me much confidence that the additional work was going to be completed.
I expected them to have the car for a week. The same guy was at the counter and warned me that they'd likely not have it ready until the next day. This also seemed to support my earlier assessment that he hadn't noted the work I requested.
They called that it was ready the next afternoon and my disappointment was ramping up to anger for the entire drive to pick it up. I was certain that they had only done the tire install. I had almost no doubt and was deciding if I was going to trust them to do the work or just pick up the car and go somewhere else for the rest.
Different guy at the counter this time and I geared up for my best Karen-quiz and folks, after that first question, I was so taken aback that I thought I was going to start stuttering.
He didn't miss a beat, he clearly answered my question and more, rendering most of the rest of my questions unnecessary. They had completed everything I requested and even after checking the car when I got home, I didn't see any signs of carelessness, shoddy work, or abuse (excessive joyriding, damaged fasteners, etc).
What a refreshing experience.
To the guy at the counter the first two times: man...I owe you an apology. I dramatically misjudged you and our interaction. You heard everything I said and communicated it forward. Well done! I've learned a lesson and look forward to meeting again.
Now if I can find a good auto body shop.”
7:30AM - 5:30PM
3518 Cleveland Hwy, Dalton
Towing
“From the moment I walked in until the job was completed it was a great experience. I said at the beginning I wanted the damage to look like it never happened and I couldn’t be more pleased with the outcome. I would highly recommend this company.”
8AM - 5PM
844 Shugart Rd, Dalton
Towing
“This is a great place to take your vehicle to get fixed. They are up front with you and honest with what is going on. Always friendly and helpful and answer any and all questions you may have. Just all out a great group of people”
“Tomy & Edwin are the best. I have taken all of my cars to them and even though they are always backed up with business they always get me in quick and they are not expensive at all. They're very good people and will work with you.”
8:30AM - 5PM
2207 Antioch Rd, Dalton
Towing
“Truck broke down near home. Elite showed up quickly. Was very professional. Handled the truck very well and delivered it to my house with no problems or issues. Would highly recommend them to anyone needing a hail”
7:30AM - 5:30PM
2546 Martin Luther King Jr Blvd, Dalton
Towing
“Had a great experience! Had to be towed from Marietta area late on a Saturday night. The driver sent updates to let us know how far away or how much longer until he was to arrive. Was extremely kind and efficient.”
“Awesome towing company. We had to get our car we just bought towed from Dalton all the way to Chattanooga and the guy we had was great at reassuring us that if anything went wrong while it was in his possession then the company would pay for it. He was careful putting the chains on and hooking it up to the body instead of the axles and even double checked everything before towing it home.”
Open 24 hours
527 N Elm St, Dalton
Towing
“Very professional and casual over the phone. Took but a few mins to schedule what I needed, price wad fair considering how far my car was. Gave me a time and was on time to deliver. Great place.”
“Was very hateful and disrespectful to a friend of mine who's car got towed after he got jumped and took to hospital. Wouldn't allow two payments to be made even though it equaled up evenly need to know who is the owner of this business. Please”
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“They have always done a great job on any of my vehicles I’ve taken to them. My daughter took her Toyota Prius there maybe 2 wks ago. She picked it up yesterday. She was very pleased! We will definitely continue going there.”