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December 2023 by nobunaga’s wife
Color didn’t stick, hair is now bleached orange yellow, I tried conditioner and shampoo but no color I really want a refund if it’s valid, I hope you’ll get back to me
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June 2023 by Tiffany Duarte
I have to say the workers are awful!!!! I went in looking for a curling iron an there was one on the shelf I wanted but the box was all torn up an taped all over so I asked the girl that was working there witch she wasn’t very pleasant! I asked her was that the only box she had in that style an was the box just a return an she literally was like I don’t know an walked away…. HELLO you work there!!! Than I was looking for hair styling idems an all the older women an the girl would say is how they hate the way people come an an write bad reviews… we’ll have better customer service! Ask people if they need help finding anything maybe not standing at the cash register an actually help customers! I want EVER go back In there the store looked so unorganized it’s just going down hill!!!
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December 2022 by Chris
I did not go in there to listen to an employee ranting about her political views. She just kept talking about it until I just left without buying anything.
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June 2022 by Niecy Green
Been shopping here for years, no issues. Until I can get a bag without having to pay for it, to carry out my purchase, rating will remain at 1-star.
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June 2022 by Stephen Owens
The manager was very rude, will not be back. ?
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January 2022 by Dorna
The store employees have the most poor customer service I have ever seen in a retail store! If I didn’t have to I would never visit this store.
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October 2021 by Needham Babb
Went to Sally's to get some dye and other products. Picked up 2 items packaged together says $22 dollars get to counter an cashier says that the sell has ended. So take stickers off? so I go ahead and get it. Next thing $113 of products and then cashier says we have no bags... really! Two arm fulls of products.? customer service was awful. Shop at Sally's all the time. Very disappointed. Guess I'll find somewhere else to get my hair care products.
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September 2021 by Carissa Wilson
Great selection. Don't go to the one in Calhoun! They're rude . Dalton and Ringgold are the best two I've been to. I refuse to get hair dye/toner from anywhere else now. If only they had oplex (spellin)
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August 2021 by Carissa S
Great selection. Don't go to the one in Calhoun! They're rude . Dalton and Ringgold are the best two I've been to. I refuse to get hair dye/toner from anywhere else now. If only they had oplex (spellin)
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June 2021 by Sonia Lankford
So glad this place is back open,had all the nail supplies I needed and now they have Nexxus products!!!
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May 2021 by Danielle Sanchez - Gifford
This was my first time visiting the Dalton location and it'll definitely be my last because they were rude and extremely unhelpful. I was even told that I needed to hurry up because they're ready to close and go home. I was only in there for 15 minutes! It was 45 freakin minutes til closing time! If you want excellent, friendly, and helpful service, check out the Fort Payne location. Those chicks there are amazing. I won't be making this same mistake twice.
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May 2021 by Kelly Shelton
Dont think we should have to buy a bag for the expensive products we buy. If I spend 35 to over 50.00 I should get a bag.
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March 2021 by Jeremy Mccary
Very nice and helpful
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October 2020 by marla Simmons
Ran in to get a few supplies for my hair. I was pleasantly surprised to find that the floors had been marked off..the aisles were clear and the things I needed were easy to find. Staff friendly and helpful. The star was taken for having to carry out my stuff in my hands. I was a little insulted that they were charging for a bag ..a paper bag..to put your buy in. Didnt like this at all. Otherwise..a great shop.
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October 2020 by Karen Noland
My mom likes the products, but not the idea of having to pay for a bag to carry out her merchandise. And I have to say I agree with her. If you purchase merchandise in a store, the least you could do is give you a carry out bag. Things are definitely changing in our world and some of the changes are just ridiculous.
