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February 2024 by Danielle Gordon
Poor service at Arby’s.. The only employeee that is working is Karen. she is such a lovely hardworker and for her to multitask knowing the manager passed by me didn’t not ask if I was served. Manager has the young employee walking around with there phones out. This is unacceptable as I use to be a GM. Who knows this location even care that majority of employees walk around not caring. Good job Karen u deserve a pay increase for all you do.
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February 2024 by Broderick Rogers
Great place to stop. All the staff are friendly and their facilities are well kept and clean
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January 2024 by Tarasha Jones
Aubrey’s was Terrible, the hamburger was a huge disappointment no pickles, soggy tomatoes,watery sauce,by far the worst presentation of a great burger!!!! Staff was nice food was not!
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January 2024 by Frank Izquierdo
I have never heard of ONE9 Travel Center, but I was immediately impressed by the cool stock of items they had for sale. I found out from an employee that ONE9 is part of the Pilot/Flying J family of stores which makes sense given friendly nature the on shift associate and the way that I could absolutely see that they put the customer and their interests first.
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December 2023 by Lilly Balardini
I was in shower 6. The water was cold. I let an employee know and he said he'd have someone look at it. Had to pay $17 for that cold shower. What a disappointment. The least they could have done was given me a free coffee. Maybe I'm asking for too much. Lol. Other than that the shower was clean, and so was the store. It was well stocked. The employees were nice.
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December 2023 by Gurlal toor
Truckers can fuel here.. owned by pilot.. seems to be cheapest fuel as posted. Some parking if u be here early. Quite a few reserve parking. Showers are nice & store is well stocked
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December 2023 by Kaitlyn Paulus
ARBYS INSIDE HAS MOLDY FOUNTAIN DRINKS!!!! Took one sip of my sprite and instantly tasted mold and within second I was having a allergic reaction. I had to have my husband run and grab my epi!!!
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October 2023 by Shannon Tuck
Was clean in the store & the ladies room,great cashier too.arbys al l at 1 stop
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October 2023 by Beard man fitness
Half of the card readers don't work so you have to go inside to prepay and get receipts
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July 2023 by Matt Sohi
Great little stop. Friendly staff. Clean store. Not well stocked on alcohol drinks. Food ok. Clean and well stocked on general items, but still better choices and food across the street.(Really bad service at Arby's better service and food across the st).
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July 2023 by U funny bruh
I come to this particular location all the time because it seems there always parking here and my company doesn’t even allow me to fuel at pilots but still I love this location my only thing is what .5 half a credit on my shower credits it’s either a whole credit are it’s 0 pilot…lady at the front wouldn’t even give a pass ?? (17.00 dollars) for a shower but other then that great stop
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May 2023 by Rizgar Talib
First of all I love pilot flyingJ and One9 network. They have great consultant services and clean showers. I’ve been a trucker for 9 years and pilot flyingJ is been my main stop every single day for fuel food and rest times, I can prove that with my pilot flyingJ app.But this morning at this One9 location a very unbelievable situation happened to me that’s why I’m giving this 1 star rating.I was getting ready for my day preparing my coffee at the coffee bar, and I usually get a big cup of ice because I like cold water while I drive. Accidentally I dropped the XL foam cup of ice and ice was all over the floor. But it’s just ice/water, and this employee on a wheelchair turned my way and goes “oh that’s d**** in a very rude tone. I says excuse me what was that?He repeated himself again “I said that’s dumb”I did not make a scene or maje a big deal. I kept my calm. And offered to clean the floor.This should not be the quality of customer service to be seen at pilot flyingJ. That ruined my day. My mood. I threw away the coffee and the ice outside even tho I paid for it. It is Ku last time stopping at this location.
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May 2023 by Todorki Shoto
Because my aunt told you not Carly fries but the other fries and the person said our order right but still messed up (at Arby's)
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May 2023 by James Walker
Maybe you could add some sharps containers.. some disgusting trucker decided to check his blood sugar and leave his uncapped lancets with his bloody strip.
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April 2023 by salusburycheese
Excellent service here, Abby helped me find a company to take care of my flat tire and went above and beyond. Great experience
