-
March 2024 by jan veigel
My son was on the road traveling driving a truck headed to another state he started feeling ill had to pull in. Thankfully he couldn’t have pulled into a nicer better place than the pilot service station for cars and trucks off of exit 326 on I 75 in Georgia headed northbound, the manager Jessie came to his aid called 911 was so gracious and kind and let her Manager know that we were leaving the truck there until it could be picked up possibly the next day everyone went above and beyond kindness jessie stayed with my son until the ambulance came and let her manager know the circumstances with his approval We were able to pick up our truck the next day speaking with Dean. The manager who also was kind and personable caring and showed such compassion beyond expectations. I can only say good things about this pilot service station. They have a sign outside that says welcome, they really mean it and also clean and the food is great. Highly recommend you stop at this exit and experience the same kindness that we were privileged to receive.
-
February 2024 by Tiny Pete
The McDonald's sucks. Cold fries with no salt. And the Big Mac was cold.
-
February 2024 by Colby Carter
Rude old lady at McDonald’s was rude and sneezed in her hand without washing. Never eat here again I walked out
-
December 2023 by Elizabeth Kibby
Stopped for 10 hour, went in to order a pizza and the 1st worker (Alexa) was dismissive and rude. Another worker (no name tag but 2" nails) was stocking paper products near food and took several minutes to realize she was left alone with a line. I ordered my good and waited 8 minutes for it to be ready. Ladies' restroom flooded with water on the floor and trash running over. Edwina brought out the fresh pizza and was very pleasant. Alexa kept stocking dry products instead of helping customers leave the woman with long nails to take care of food and all customers. Left location and went to Flying J in Resaca!
-
October 2023 by Jaiesh Baijal
I guess they were not prepared for the rush post construction completion. The showers are out of soap and the staff said you are supposed to bring your own soap. Seriously? It’s new one I heard. Guess the new shower custodian is making his own rules.
-
October 2023 by Matthew Burton
I reserved my spot 8 hours before arrival.Needless to say don’t waste your time/money because the “check collectors” AKA employees will not even go outside to make anyone move from YOUR reserved spot,even after being threatened by a driver.So my suggestion is give some other place your business.I will NEVER be back to this POS location.
-
October 2023 by Cici
No showers. They're understaffed. I got stuck here on a 34 hour reset and can't even shower after already not getting to for days. Also, they don't move trucks in reserved parking for the people who paid. Just go somewhere else.
-
October 2023 by Dale Kielly
This place is a joke! Do NOT reserve a spot here. Just roll the dice and see if you get a spot when you get here. Cause if you reserve a spot and someone is parked in your spot when you get here, they just tell you they can give you a refund. It's against store policy for them to come out and make the dumass move out of the spot that someone else paid for. So y'all stop reserving spots at this store. Just treat reserved spots as free spots. That's what they are here!
-
August 2023 by M Wilson
Employees were nice but they are understaffed and under construction. So there was an extremely long wait due to only 4 available showers. McDonald's was an absolute mess but again Employees were nice but sadly understaffed Bathrooms were a hot mess.
-
August 2023 by Chris Bishop
Very busy place. They were recently remodeled. They have great souvenirs! Very friendly staff
-
July 2023 by James Koeppen
It is still under renovation, but outside bathrooms are always filthy and covered in flies. Only three showers available inside and they apparently get double booked occasionally because of the renovation so I am told. Pilot Flying J's are getting progressively worse and I have been making an effort to avoid them all together and go to TA Petro or loves that are usually much cleaner, friendlier places to take your break rather than deal with the rude and plays they usually have a Pilot Flying J these days. I will be having a word with the corporate office for the treatment today
-
June 2023 by Kelvin Buck
They have self serve check outs and staff wants you to use them.Corporate wants 50% of the customers using them, which means the employees will be cut.I find myself stopping at PFJ less and less, and going to TA/Petro.
-
June 2023 by Alf Piggy Mom
Warning so truckers don't get stuck here over night. As of mid June 2023 subway is closed and men bathroom is outside in an enclosed trailer due to remodel. You do not want to have to spend night here this summer.
-
June 2023 by KAnnDavidson -
One of the grossest pilots I have ever been at. I understand they are undergoing renovation, however - the parking lot smells like urine constantly, the store smells like sewage, there are a couple thousand flies around which follow you into your truck. Updating the location is fine and appreciated, but there is no effort by the employees to keep the place clean during reno. Will be avoiding in the future.
-
May 2023 by Mark
Showers arent working. I never thought the idiocracy we're living in would get so bad that it'd make sense for a truck driver to call ahead to see if the showers are working or not before wasting time and money to stop at a truck stop...
