Mailbox Centers in Dalton, GA

“They're only a drop-off location. They cannot produce a label for you, nor do they have FedEx boxes for sale. They do have some shipping supplies for sale in their stationary section. Your package needs to be ready for shipment with a label. If you have a return and a QR code, they can print the label. Otherwise, the label needs to be printed, or you can submit and pay for a photo order to have it printed there.”

“Yesterday, I went to the UPS store needing help for returning a soloflex workout machine I purchased on EBay. The seller's excellent feedback was a joke. I paid the seller $300 for shipping. They packed it so poorly, by the time I received it , the makeshift 1/4" cardboard they taped together had busted open with parts falling out. The seller was unsupportive, making the situation worse. After several attempts to resolve this on my own , I was running out of time to get it shipped back in time receive my refund. I was so stressed out, I had to take a day off from work.
Understandably, no one wants to deal with something like this. The base of a soloflex is 6' long and weighs a ton.

The staff at the UPS store were a Godsend. Right away without hesitation, they worked together trying to figure out the best option to package it properly and to keep my out of pocket expense at a minimum. Words cannot express how grateful I am for the folks at our local UPS store. They are Rock Star's in my book. These days customer support is not what it used to be. You may have to wait to be served at the UPS store. That's because they give each customer the time that is needed to address their individual needs. I wish I could see the look on the sellers face when they receive the professionally packaged Soloflex. We can only hope the next person they sell it to will wont have to go through what I did. Cheers to the UPS Team!!”