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“Dustin did a wonderful job. In addition to his professionalism, he was prompt, friendly, and extremely knowledgeable and respectful. He also was the only one who was able to “critically think” and figure out how to fix my problem. Thank you….”
“I just receive new audio system and a rear-view-camera for my 2012 Honda Accord… and I’m so satisfied with the service from installation to the timing of installation… very convenient!!! Thank you El Sol Audio!”
“The manager and Brandon were absolutely amazing. Never seen two colleagues in sync with one another. I was in utter disbelief with what T-Mobile’s website representatives did to me but these two people managed to turn me into a proud customer.”
“I recently experienced internet connection issues and the technician, Chris, was dispatched to assist me. I was thoroughly impressed by the efficiency and proficiency with which Chris addressed the problem. He not only resolved the issue swiftly but also maintained a friendly and professional demeanor though out the serivce call.”
“Phenomenal customer service with Luis!I had the great fortune of reaching Luis at this location when I chose the video chat option for customer support, even though I am in FL. Luis helped navigate a complicated change of plan, addition of new line, and two new phones as wellas porting a number from another carrier. During our call we were disconnected (he promptly called me back); we had to schedule a later afternoon call, and he was in constant contact with me regarding that follow up call, as he was running late at the time we had agreed upon.Even a week later, I had to reach out due to delays with the former carrier on my new line and the release of a phone number, and Luis was just as helpful as ever. He helped me arrange my trade-in drop-offs to a local store, as well as ensure I was getting the new phones with the memory and color I wanted, checking inventory at multiple stores.I can’t say enough—best customer service I have ever received from Verizon.”
“Very helpful and didn't give me any problems about getting a new internet modem because the lighting fried the one I had. Only thing is my internet is running slow now so not sure if it's because of the storm we had or something else. May have to get them to come check it. But other that I never have any issues with the service. Been with this company for years.”
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“Had the pleasure of dealing with Leslie she was excellent explained everything so well was a pleasure of dealing with her and the other associates that were there this location is so much more pleasant then the store next to mall Leslie made our transition to T-Mobile so easy would highly recommend this sore over the other one in dalton”