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August 2024 by Going Places
Great Clips is my go to when traveling. Never a problem. It seem women are the only complainers on here.. Ladies, GC is designed for quick trims. Not designer cuts. Get over yourselves.
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August 2024 by Amy F
Could not use a coupon at this location. After being marketed from your app and email directly. Had to fill out a back to school promotion survey just to get it sent to me. Then to go to the location who is not a participating location. A lot trouble for nothing. Was just going to pass the $5 saving back to stylist as a tip. You think the location would do a one time honor override for customer service. But that would be too simple of a thing to do. Before your respond with email us back at customer service. Already have and they don't care either with the response I received.
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August 2024 by alissa manley
My daughter's looks exactly the same. 35$ for nothing but a wash ridiculous. Pissed
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July 2024 by N F
Got a good haircut this time.
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April 2024 by Cat Van
Go anywhere else. Just went to get our sons first haircut and budgetted $60 for it which seems reasonable since he's 2. Well we get there everything goes great with the first stylist who did my kiddos hair she was sweet and patient and did a great job. She tells us the first cut for kids is free so yay! Ok cool i havent been able to get a haircut in 2 years and it's $20 per cut so me and my man should be able to get a cut with leaving the stylist a $20 tip. Amazing! But instead of the same stylist (i was already in her chair with a gown on because she just did my kids hair while i held him) they had 3 different women do our hair. That $20 tip wasn't gonna go very far for the 3 of them so i tried to bring it up to the second stylist before she started on my mans hair. Maybe she didn't hear but when i felt it didn't matter to them bc they kept going, i took my impatient 2 year old back to waiting. Finally go to get my hair chopped (yes chopped because last 2 cuts we got are jagged and look kinda sloppy. We waited almost an hour and a half total because they did all of ours at separate times with different stylists. At checkout the last and rude lady who did mine and said it wasn't going to look choppy later had the nerve to complain to me and her coworker(?)Who was next to her about the $6.66 tip the 3 would have to share. Leaving embarrassed and trying not to cry because we waited so we could afford it for so long and i was so excited for my babies first haircut. Also no we didn't get any easter pictures because this is embarrassing. A $20 tip should've been fine if you all had communicated with eachother.
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March 2024 by Marlin Cathers
Good hair cuts
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February 2024 by SHILPESH PATEL
They have no talent
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February 2024 by Crystal Carroll
If I could give no stars I would… the management at this location is horrible. I signed in online with a plus one. We arrived and there were 6 people ahead of us. I watched the screen gradually dwindle until we were #2 and #3. The guy at #1 had his name called a few times and he wasn’t there. A lady and her daughter (I’m assuming the relationship between the 2) walked in. The manager asked them if they checked in online and the woman said NO. She then looked at me and asked my last name and I told her and verified I had signed in online. She then proceeded to take the other lady’s information and then took the older one back ahead of me! And then the daughter was called back to the hair stylist next to the manager. She did not acknowledge me the rest of the time we were there. We did get our hair cut by another lady. After I left I had to go back in and get my clip and the lady was basically calling me a liar. I HEaRD HER SAY SHE DIDNT SIGN IN ONLINE. I watched the whole thing. That was rude. Completely rude. And then to turn around and call me a liar…. So your saying she did sign in online? Ma’am we heard her say no….. get it together.Edit: we found a new spot to get Tavs hair cut. Sport clips/ or sport cuts - anyway it’s next to the TJ max on walnut. Rebecca cut is hair EXACTLY the way he wanted. So happy for him to find his hairstylist. Check her out!
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February 2024 by Amy Green
Both my kids' hair was horrible. Instead of sitting and gossiping about how 'creepy' and strange another customer was, they should have focused more on their job. Instead of asking me how my child's hair looked, she sent him over, and all of them were rushing to get to the back (we had paid for all of them already when the first person finished with my fiancé).
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February 2024 by NIKHIL patel
Good hair cute
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February 2024 by nadine woody
Great!
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February 2024 by Mary E.
I have had the same haircut for six years. I brought a photo, too, so there would be no doubt when talking to whoever was working there that day. The employee--reluctant to call someone this unskilled a stylist--butchered my hair. When I complained, another employee wanted me to pay a second time to have someone else in the salon fix it. Instead, I went to a real salon (for the same price GC charges) where the stylist said the problem areas were too short to fix and she couldn't figure out what the first person had been trying to do; then she showed me pieces that were cut less than one inch long--five inches shorter than they were supposed to be and too short to style. It will take at least six months for my hair to grow enough for the new stylist to blend the short pieces to the correct haircut. Wish I could give 0 stars.
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January 2024 by Cody Wimpey
Refuses to answer the phone rude in store.
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January 2024 by Jim Brinkley
First time with Jasmine. She did great!
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January 2024 by Shane Suko
They got me in right away and cut it like I asked