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April 2024 by S
It's a CVS. They have what you expect a drug store to have
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February 2024 by Jessica Silvers
Only giving one star because I have to to leave this review. I've had two instances with Kylie in the pharmacy. She's very rude. You can tell she hates her job, and has no customer skills whatsoever. She left out surenges to give the medications as well, then when I went back and asked for them was completely rude and disrespectful for no good reason. I absolutely hate when I have to visit this one instead of Chatsworth!
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February 2024 by Dan Harrell
Absolutely the worst pharmacy ever. Service is horrible.
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January 2024 by Kenzie Perry
I went to drop off 3 prescriptions for a respiratory condition I’m dealing with today around 1:30. Girl at window was giving me dirty looks the second I pulled up. I informed her I’d never been there before and asked if she needed my insurance as well. She scoffed at me and said “I don’t know, maybe.” I politely told her I’d hand it over just in case. She then gave me another dirty look and was holding the phone the whole time while I heard her complaining about my prescription request. She then said “I don’t have one so I’m not filling the others” I informed her another CVS down the road told me they did have it, and she said “LIKE I SAID, I don’t have it and I’m not filling it without all 3 available.” I asked for my prescriptions back and drove off. I went back to the previous CVS I had been to, and it was day and night the difference in treatment. He told me it was company policy that they can’t pick and choose what prescriptions to fill, and that if not all are available, they can’t fill just 2. If she had explained that and not blown me off as a burden, I would’ve been understanding. Instead, I was met with hostility and rudeness. Seems like if you hate your job SO much, and you don’t want to provide someone with medication, don’t work there? I won’t be back.
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December 2023 by Tiffany Snider
Horribly rude pharmacy staff. Unfortunately had a prescription sent in to this fine establishment.Main reason I only use White's pharmacy, they know how to treat people. Just down the road and a whole different atmosphere.
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December 2023 by Jonathan Blaylock
Horrible store location! People are rude, inconsiderate, and apparently dislike their jobs very much, to say the least. Living with Type 1 Diabetes, I have several prescriptions that I must have and am relegated to use this pharmacy (although I wish I did not have to). This location absolutely sucks compared to previous CVS locations I have used. Someone is upper management should do unannounced visits to the pharmacy or utilize a secret shopper program to see how they are treating their customers.In fact, I had to go last night to pick up insulin. I was 3rd in line and waited a long time before getting in front of the counter. I wasn't even greeted. The customer that was in front of me was told she should go to "drop-off" and see if they could help her. The customer asked what does that mean? The associated rolled her eyes and pointed to the crop-off counter and said "it's down there". This associate never smiled and was very rude. Unfortunately, this is par for the course with this pharmacy.
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December 2023 by Lorena Nuno
This pharmacy on Cleveland highway is not worth it doctors call in my kids prescriptions and they never have it in stock the girls that work there are very rude and impolite very unprofessional ?
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November 2023 by Ariea Boyd
Worst Pharmacy experience I’ve ever had. The woman in pharmacy I spoke to, Amberlina, was very unprofessional. I was waiting at the “drop off” counter because my medication got sent to a FL so I assumed I would wait there instead of consultation or pick up. As we made eye contact, I smiled and let her know my situation. She rudely demanded “wait at the other counter where I am actively working”. I politely moved. When she asked for my DOB and name, again it was in the rudest manner. The other 2 employees in pharmacy were very polite when I checked out.
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November 2023 by Jane McDonald
Worst pharmacy ever. The staff and manager are unprofessional, rude, and have absolutely no customer service. I went to get my medicine that has been out of stock everywhere today and SUPRISE my medicine is not there. The manager was condescending and extremely unprofessional. She said they must have given it to someone else but she is not sure. All she knows is that they do not have it. Great management skills…. She made no effort to check at other stores or act like she cared that this store is in the wrong. I digress… do not go here to get your medicines… they suck.
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August 2023 by Destiny Beck
Customer service sucks.
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July 2023 by MamaP
First time using this particular CVS. The gentleman that helped me with a refill over the phone was not rude or anything, just not the most friendly. Picked up meds through the drive thru with no issues and friendly service. So far so good and will continue as loyal customers as long as they continue to provide good service.
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July 2023 by Roberto Leal
I like CVS pharmacy because I always find one close to home
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July 2023 by Sharon Teague
Very helpful service
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July 2023 by Mama P
First time using this particular CVS. The gentleman that helped me with a refill over the phone was not rude or anything, just not the most friendly. Picked up meds through the drive thru with no issues and friendly service. So far so good and will continue as loyal customers as long as they continue to provide good service.
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July 2023 by Michael “1Micanathony” Cronan
The worst Pharmacy In Dalton. Rude staff very unprofessional and many times I have to go without my Dr prescribed medication which can lead to seizures and possibly death. They have no soft skills and just don’t care about the individual. CONSUMER BEWARE. Do not use this Pharmacy
