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July 2023 by Sarah Blevins
Literally 5 employees in the store, one on the phone, and not one of them could be bothered to help. Standing around with their hands in their pockets. The one on the phone was the only on that attempted to help. The whole time the manager was sitting I'm her office watching, she even greeted us but couldn't be bothered to help or encourage one of her other employees to help. Everything we asked about was already sold when I asked if we could see what they have online to order they said yes then proceeded to just stare at us so we left. The staff/customer service here is a joke. We're existing customers and have been for over a year, they had the same crappie staff then so if they haven't improved by now I don't imagine that they will until they get new people in there. They lost a customer I will be going somewhere else ... maybe Babcock will have better customer service.Update: We had visited the store at 10:15 this morning and I made this review and sent a email right after we left. There manager has just reached out to us at 7:28... and was apologetic about our experience with their store (not that changes or fixes anything) and suggested that we take the time over the holidays to consider our on-line options ?. Overall seems like a half hearted effort to cover up their mistakes.Update 7/6/23- I have already sent an email with all the information you requested JB. I will resend it though.
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May 2023 by Melissa Gonzalez
I wish I could leave no stars but I really needed to do this review.....I would 1000% not recommended this place they have extremely poor customer service!!!! Originally my dryer went out and they brought a "loner" dryer and over a month I never heard about mine !!!! They had to set the dryer on bricks because they didn't have a cord and they took mine when my dryer went to the shop....I couldn't use it because it made my house shake and it was so loud they continued to ask for a payment on something I couldn't even use!!!! It didn't have a lint trap in it neither..... Well they finally brought mine back after I refused to pay for something I didn't have.....well I couldn't use my dryer because they removed my cord that I bought and it took a week for me to get them to replace my cord....now I have bought a washer and dryer and no longer need there's and they are being very childish about coming to get this out of my house!!!! I work all week and they tell me it will be Tuesday before they can pick it up!!!! I need their stuff removed from my house and all I get is ridiculously smart a** phone calls........ Do not recommend!!!!!!!!!
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May 2023 by Cayla Brown
The people are amazing had problems with washer they made sie I had a way to wash cloths will it got fixed
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March 2023 by Chuck Strong
Would not recommend anyone to go to this place just stay away
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March 2023 by Andrea Cornette Evans
Been coming here for years. I highly recommend this place friendly and they take the time to see that you get what you're looking for
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February 2023 by Andrea Cornette
Been coming here for years. I highly recommend this place friendly and they take the time to see that you get what you're looking for
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August 2022 by Zach Davis
Let me tell ya something they gave me a tv that doesn't even work not once but twice I'm tired of it.
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November 2021 by Shannon Carver
Great place to go get things. Friendly service
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October 2021 by Chris Bishop
Staff are friendly and helpful
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September 2021 by Richard Palmer
Go see MISS Cathy she and her staff are beyond GREAT THE BEST RENT TO OWN PLACE I KNOW
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September 2021 by Lynda Amos
They have great staff working here
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September 2021 by Debbie Bates
Really great people very understanding
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August 2021 by Robin Bean
Very nice friendly people who work there .would highly recommend
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July 2021 by Joann Browning
Great place to shop! I’ve been a customer since the first day they open in the building next to the Mall! Great people are always there to help you!! I would recommend Aaron’s to my friends and family.
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July 2021 by Rodney Bearden
Martha and Her Staff were so very Nice to me. I had to take one computer Back because it was malfunctioning. But They Replaced it No Problem... I give them a big thumbs' UP. Went to Rent a Center ...No Comparison Way to Go Aarons...Happy CustomerPublished Writer and PoetRodney Bearden
