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October 2023 by charliern9
My overall experience was pleasant and stress free. I had a professional and personable salesman, Percy Zachary. He knew his product very well, was non influential and allowed me ample time to ponder over my choices. Answered all questions clearly and concisely. The delivery guys were timely, polite and respectful. My only reason for going with a 4 star rating was the fact that they speedily left before I had a few minutes to decide if I was satisfied with the assembly of the adjustable base. In retrospect I wish all 4 pegs were used. I’m a senior and not able to correct this concern. I may reach out to the store after I’ve had a little more time to be certain of my purchase. Will return to Woodstock Outlet for future furniture needs.
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September 2023 by Brittney Kelly (BeautybyBritt)
Lamar was an absolute gem. Very helpful and not pushy at all. I think we visited the store about 3 times before actually purchasing our furniture and each time he was very helpful in helping us make a decision. This is our second purchase from this location the first time we worked with Percy to purchase our daughter’s beds and he was wonderful as well. The entire staff is super sweet and very helpful. You can’t go wrong ?
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September 2023 by Rodney Smith
Always a great experience at Woodstock furniture in Dallas. Lamar was very friendly, helpful and a pleasure to deal with when selecting our living room furniture. We will be back to talk with Lamar for our next purchase.
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August 2023 by Tasha Daniels
Woodstock Furniture Outlet has been my go to for furniture for the last 15+ years. Great quality. Sturdy, solid furniture and they never disappoint. Lamar was patient, knowledgeable and kind. Thanks for everything!!
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August 2023 by kenny dodd
Lamar was very professional and was just a wealth of knowledge. No pressure to buy and just a super nice guy. Delivery guys were outstanding and on time. I highly recommend Woodstock furniture. I would give 10 stars if I could.
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August 2023 by B W
Service is good when they are getting your money but when they give the wrong items to the delivery guys and I called back the Hiram store and spoke to my sales rep he asked me “What do you want me to do about it.” I can’t do anything about it. Lamar did not even give me direction. Very good to know when I am making my next purchase the friendliness is not genuine it is about their commission. Missing credenza base and the credenza has water stains
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July 2023 by Brenda Pickett
Awesome first class customer service. I found everything I wanted and within budget. My sales representative was very polite and knowledgeable and efficient. Not pushy but available to answer any questions i had. Very quick to complete my purchase and assisted me with a custom chair special order. In all of my previous purchases at other places I can truly say this experience was the most satisfying and rewarding. Najah is truly an asset to the company and I will recommend her to anyone I know looking to purchase furniture. She is a perfect example of first class service
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July 2023 by Kerry Hudson
Eugene guided us thru finding the right bed , mattress, and adjustable frame. I am not easy to please nor is my wife. He assured us about delivery and set up. Eugene did NOT let us down. We have been customers for 20+ years and will come back again. In addition, the delivery crew did a great job including keeping us informed about their arrival.
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July 2023 by Orly Ortiz
Eugenio was my sales rep and he was great to work with. He provided a great balance of helpfulness and space during our shopping experience. We found the bed we were looking for and he was a great help in choosing. While there we also bought some living room furniture we hadn’t planned on. Great experience working with Eugenio and great selection at Woodstock Furniture.
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July 2023 by Case Munro
I bought a marked down piece of patio furniture here and thought the price was too good to be true. I was helped by Lamar and he went above and beyond to help make my experience as smooth as possible. He even took his own personal vehicle to help deliver my furniture because it could not fit in my car. Highly recommend this place due to its great prices and excellent customer service.
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June 2023 by Elise Long
Woodstock has some very nice quality furniture. But it’s the sales person that keeps me coming back. Lamar Copeland is such a pleasure to work with. He listens to your needs and knows his business. I had furniture delivered and he cared enough to call and follow up to ensure I was satisfied and all went well. I will definitely be back to Woodstock and look specifically for him. Thanks Lamar.
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May 2023 by Leah Durden 4rr
My experience with Woodstock Furniture Outlet has been superb! Grady Waugh was my sales person and I can’t say enough nice things about him! He was so professional and helpful at every turn! I had quite a lot to buy and he was patient with every question, measurement…anything we asked of him! (I had a decorator so she was with me for some of my trips). We would change our minds, ask him to move pieces so we could see them together. He was so nice about all of it! My delivery crew was excellent as was the lady I spoke with at the warehouse for pick up of an ottoman and pillows. Grady was very knowledgeable and I would highly recommend him if you need furniture at the Hiram location!!
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May 2023 by Tamara Hicks
Fantastic experience! From the moment I walked in the door I recieved outstanding customer service. There were no high pressure sales which is huge for me. I was able to browse at my leisure and not feel pressured. Lamar was my sales associate and he made my whole experience that much better. He even called me after my furniture had been delivered to make sure all was well. Those personal touches make a difference. They also have a wide variety of quality and selections to choose from. I love my new furniture and will definitely be back!
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March 2023 by Madison Medford
I love my new couch from Woodstock furniture! Lamar is always so helpful and efficient when we come to buy furniture. We’ve been using them for years because of how knowledgeable and personable they are. The whole process was easy. I Ordered the couch Saturday and it arrived Wednesday when they said it would and the delivery crew was prompt and swift! All around great experience! I would recommend every person I know to use them.
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March 2023 by Paul Anderson
What a nice experience. Went to store on Thursday and received a nice greeting and intro to Bradley who gave us the grand tour to show us all the recliners that were available. He explained all the ins & outs of various styles ,etc. and we picked one out that pleased us. Our new recliner was delivered 2 days later by 2 professional and courteous assistants. We could not be more pleased.
