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October 2023 by Jake Estes
Rose was very sweet and helpful! She made the process of getting a unit so easy. And the rate is the best in town!
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October 2023 by Walton's Janitorial Landscaping
The lady guilian was great ??
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September 2023 by Becky R.
If I could give them 0 stars I would. They are so corrupt, I have tried to move out, got all my stuff out and called them. Now they are telling me I need to settle my months rent, even though I have been gone for over 2 weeks. (Since before the 1st) Additionally, my storage was flooded due to poor drainage. I received a claim number but nothing has happened. I just want them out of my life!!! They now want pictures of the unit, proof I moved out and a written notice....or they will continue to charge me my monthly storage. Also, there is NEVER anyone on site to help you. You have to call their customer service and its someone who is NOT even in the country trying to "assist" you. Most of the time you just get the run around.
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August 2023 by Mark N.
Went to park in my newly rented spot after being on the phone for 30 minutes with an Asian call center. The spot was not as described and the trailer would not fit. After trying three more spots we got the trailer parked. This is not a big trailer either. Then the person who took the payment put it in wrong so now I was delinquent for payment. Another 30 minutes on the phone. They wanted proof of insurance. Emailed it four times total. Then they tried charging me for insurance because they claimed not to have proof of insurance. 30+ more minutes. Today I got fed up and told them I wanted to cancel and they tried to charge me again for insurance. Then they wanted a picture of the empty, unnumbered spot for proof that I did not have my trailer there. 30 more minutes on the phone. Drove to take the picture but you have to count down the row to figure out the number since it has no identification for the spot. DO NOT USE THIS PLACE!!!!
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May 2023 by Michelle J.
****Warning to SMART Consumers**** This Storage facility is very unethical and is not a good business to house your items and they will comb through your items and steal it, My family and I had several storage units and we were set up on auto pay originally, they stop the auto pay and for our four units and put our 4 units on auction without our knowledge. I dont have the words or the energy to pour in this review that will describe the corruption that is associated with this storage faciality. We lost everything we own including our family history medical supply and personal history that we would never get back to the storage pigeons/rats that buys them at the end of the month. Our family was not notified by mail or phone that our storage was up for auction they are liars thieves and scavengers. DO NOT DO BUSINESS WITH THIS COMPANY EVEN IF THEY GIVE YOU THREE MONTHS FREE ITS NOT WORTH IT THEY WILL BITE YOU IN THE ASS THEY ARE VERY CORRUPT AND NOT GOOD BUSINESS PEOPLE RUN LIKE HELL WHEN YOU SEE STORAGE DEPOT. I have made a complaint in the courts and will move forward with a civil action. (NO WAS EVER SIGNED CONTRACT SIGN) THERE CAMARA HAS EYES......If I could rate them a -10 that's what they are to our family
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April 2021 by James Reno
Awesome customer service. Management & Owners are good honest people.
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January 2021 by jakeyjake _HN
Great place for storage very clean and management is very easy-going
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June 2019 by Scott Rollins
Kelly and crew are awesome!
