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September 2024 by Ashleigh Annie
Do not buy from this place. They do not properly take care of their animals. Several guppies, dead lying at the bottom of the tank. Horrific care given to a chameleon.
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September 2024 by Amy Cleveland
They don’t take care of their animals they sell in store
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September 2024 by Mercedez
Take better care of your reptiles. Sucks when the business is in it for the money and not the animals. If anyone is in Ohio go to Madhouse Serpents and Supplies in Huber heights. The people who own the store are AMAZING and they actually care about the reptiles there.
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September 2024 by Corvetteguy 11
Best store ever, have bought several items and they have a very helpful staff and my reptiles thrive because of this store
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September 2024 by De St.Aubin
This is where reptiles go to die! When will these pet stores be held accountable?? Just because they are not warm and fuzzy, doesn’t mean they deserve to die a slow death. How about you train your employees! Or start with not stocking things you don’t know how to care for.
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September 2024 by Kelly Holierhoek
I went to PetSupermarket to buy my dog some new treats. I saw this white sick looking lizard. It looks like all of lizards thst are GOD'S CREATURES are failing to thrive. If you are a lizard lover he/she needs a new home and soon.
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September 2024 by Alyssa Cannon
They are starving and neglecting their animals. I will not be supporting this store anymore.
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September 2024 by TigerMimi
Does not take good care of reptiles.
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September 2024 by Will Gregg
There grooming side of this place may be good but the care and husbandry for there reptiles is completely un acceptable. First off this false chamelon they have is such horrible shape its disgusting. No running water (they can’t drink still water so basically no hydration), improper humidity, nothing for an ARBOREAL reptile to climb on, no uvb, underweight, and clearly dehydrated. Along with the water bowl in the crested tank was absolutely filthy. I mean it has to be weeks if not months for a water bowl to look like that. They shouldn’t have a animal selling license and please if your gonna buy a reptile get it from a locally owned store not these big corporations that no absolutely nothing about the animals they sell. According to one of the employees the false chamelon that this one replaced also died to starvation. Truly disgusting.
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March 2024 by Prophet
Friendly staff helped me find items to sooth my dogs muscle pain. Greatly appreciated the assistance!
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February 2024 by Jeff Will
Just visit this location and I haven't been there over 6 months now. Just met Jazz the store manager and the store looks great. And great attitude. I'm a breeder and I will start coming back. Thanks for the great service.
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December 2023 by Leona Finberg
Love this place. Wish I had come here sooner. We washed our 85-pound dog here. Employees were helpful. Prices are reasonable. Will come back for sure. Most importantly, my dog loved it here.
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November 2023 by kelly daniel
This place has a lot to offer, they have an onsite groomer, self service dog washing, and the products that they sell are very good. The prices are also very good as well.
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November 2023 by Peter Hefele
Pleasant helpful folks and the wash stations are great. Michelle the groomer is quick and thorough, very pleasantand the kids love her. Check your sales receipts for the "FREE" ad-ons. Their not free.
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November 2023 by Kesha
Heather has terrible customer service and Danielle was rude and unprofessional. I filed a complaint with customer service. I'm waiting for a reply.
