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January 2024 by Brandi S.
My brand new custom ordered 2023 Ford Explorer ST from Hardy Ford in Dallas, GA was an exceptional experience. The ST Experience at the Biltmore House was an unexpected bonus from Ford Enjoy having a place like Hardy for all my vehicle needs!
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December 2023 by Bill S.
Hardy Ford service department is unorganized, unprofessional, and not trustworthy. This issue is too long to go into, but I was told 3 different things about getting a radio repair. When I went to the shop at the time they told me to be there, I was told there were no appointments. Tried to explain the situation and provided the name of the person i spoke to. The response was well tough! Went home. They actually called me back stating they'd fit me in. So when back again at the time I was told, went to the counter and once again told that there were no available times, and the person who actually called, who was sitting in the office said nothing.No apology, no, we'll make an appointment, just the statement, drop the car off early, and we'll try to get to it. Last visit here...
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July 2023 by Adam B.
The transmission on my 2018 F150 was blown. My regular dealership (Wade Ford) had my truck for 3 weeks and was unable to diagnose the problem. After 1 week, the team at Hardy Family Ford diagnosed the problem and worked with Ford Customer Assistance (not an easy task) to figure out the warranty side of things. Now my F150 is back up and running like new! A special thanks to service advisor Joe Dodd for his diligent assistance throughout the process.
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June 2023 by Timothy B.
I bought my first truck from a car lot from this place and it was a used vehicle, but practically brand new. My transmission went out in two weeks took them over a month to fix it. They are always rude to me when I call and will lie to you about a warranty just so you can buy it.I have also taken my truck there to have it serviced and tires rotated and balanced and called to have it serviced again and come to find out they don't actually balance, aftermarket, rims and tires, so they lied about that never once told me till now. I do not recommend anyone going to this dealership to buy a vehicle. They are dishonest, they're over priced and they're rude to their customers.
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June 2023 by Fred Boyd
Stay away from these people. I’m not quite sure how they have the reviews they have other than the fact that they must have a clientele that don’t mind being ripped off. I so I’m at a Ford dealership getting an oil change and they tell me I need brakes on front and back. The rotors are fine you just need new pads. Unfortunately, they did not have the pads in stock so I left and decided to go to Hardie, which was closer to my house, and I actually had them do the brakes on the front a year ago. When I spoke to Hardie, he told me they offered him lifetime brake pads Which was great until I brought it in and they tried to gouge me for new pads and brakes for $800. I now understand how their lifetime brake pads works. Stay away from the sleazy dealerships like Hardie family Ford.Service: Vehicle Inspection
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June 2023 by Fred B.
Stay away from these people. I'm not quite sure how they have the reviews they have other than the fact that they must have a clientele that don't mind being ripped off. I so I'm at a Ford dealership getting an oil change and they tell me I need brakes on front and back. The rotors are fine you just need new pads. Unfortunately, they did not have the pads in stock so I left and decided to go to Hardie, which was closer to my house, and I actually had them do the brakes on the front a year ago. When I spoke to Hardie, he told me they offered him lifetime brake pads Which was great until I brought it in and they tried to gouge me for new pads and brakes for $800. I now understand how their lifetime brake pads works. Stay away from the sleazy dealerships like Hardie family Ford. I hope they didn't do other damage when I refused the work to be done.
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April 2023 by josh hirzel
10/10 recommend. Awesome customer service. Work was done in a timely manner and put me in a loaner while my vehicle was in the shop without hassle. Best service department around
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April 2023 by Laurent H.
Had the oil cooler changed here and needless to say. Same ole shit. There were numerous nuts missing on the top end studs that held shields and guards in place. Stereo didn't work when I picked it up, it's a 6.4 so cab came off. They replaced my exhaust manifolds, saying someone messed them up in the past. These don't come off to replace the oil cooler, my guess is they broke some studs removing the up pipes. Drill and tape is the answer, not fuck the customer out of 600$. They took almost 6 months so they had plenty of time to soak every bolt on that thing. Here is a nut that was left loose below the fuel cooler reservoir. And of course the service advisor I dealt with wasn't in to talk to when I picked up my truck. And they wouldn't release it without paying for it. I avoid them in all aspects now, won't even buy a vehicle here
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January 2023 by Rob Solo
Great place to buy a vehicle. See Dan. Good prices on oil changes using synthetic blend of Mobil One.
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January 2023 by Steve odom
Highly recommend Hardy Ford for sales and service! I have bought three cars from them and they continue to deliver!
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January 2023 by Chet Morris
Not sure what to say I ordered 2 new trucks.F250 and a F450Staff was ?
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January 2023 by Peter Brucker
Great service. Joe Dodd was attentive and courteous.
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November 2022 by Mike V.
I have been trying to get my oil changed for days they are horrible. Paid thousands to get this service and it's worthless. They want you to wait hours upon hours for an oil change you can get done anywhere else with a walk in. They don't care either. Never ever buy a vehicle from this family. Worthless scum.
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August 2022 by Keith H.
I simply called to get information and haven't had to deal with a person more rude than the lady who answered in their service department. Simply wanted to ask some questions and she was cutting me off and seemed more irritated than anything. Based on that first encounter I wouldn't recommend them to ANYONE just find a different dealer for your service needs because I can't imagine how they would be if I actually did work with them.
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April 2022 by Tirzah G.
Straight forward pricing, friendly staff, and an excellent selection of vehicles! On Monday, I found my new car on their website and sent them an email. I was contacted immediately by Kim and from there everything was done smoothly. I was able to send photos of my vehicle to Daniel for a trade-in estimate. They gave me a great price on my trade in so I made the 3-hour drive to get my beautiful new (used) Bronco. I appreciated how quickly Kim and Daniel got things done for me. They treated me fairly and gave me a great price. If you are looking for an honest dealership with friendly, professional staff, this is your place!