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November 2023 by Cheryl Watts
Quick and efficient on all paperwork! Everyone that works there is courteous and personable. Dan Worley has consistently been my go to sales person since 2015 and I have bought 5 vehicles from him.
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November 2023 by Lisa Groves
It went smooth from the time I walked in until I left with a car. Joe was the best sales associate to work with. He didn’t even mind freezing out in the cold with me until I found a car I loved! 10 out of 10 I would recommend him every time!
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November 2023 by Adrean Martin
I called in search of the new 2024 Buick Envista. I got in touch with Tyrone who immediately provided me with stellar service. He was patient with me, answered all my questions, communicated quickly and efficiently. He clarified a lot of concerns with purchasing the car out of state (I’m located in Florida.) Tyrone did his best to get me everything I needed in order to make a deal happen. My car came right on time off the truck and they even worked out delivery of the vehicle for no additional charge.
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October 2023 by Eric Ohman
Bought a 2024 1500 Denali ultimate. Connor was great to deal with, super responsive, didn’t feel “pushy”, super easy and quick. Looked at other dealerships first and didn’t feel the same. Connor kept me posted throughout getting the truck (since it was shipped) and even when there was a slight delay he filled me in and kept me informed. I’ll go there again and go back to them.
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October 2023 by rodney plenty
I DO NOT suggest that minorities buy here! They want your money but not your business. Customers expect reliability, responsiveness, assurance, and empathy from the business they choose to spend their money with. That is not what I received from the associates at Hardy Chevrolet. The SLT should consider Customer Service and Diversity & Inclusion training for everyone.
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October 2023 by Step Ahead Outdoors
By far the easiest vehicle purchase I’ve ever made. Tyrone Newbern was dedicated to making it happen for me with ease. Not over pushy, willing to discuss after hours without hesitation and just over all a solid representative of the dealership. Not to mention, this was the only dealership I could find IN THE COUNTRY with a 24 Denali Ultimate brand new UNDER STICKER PRICE!! Thanks for everything Tyrone & the team at Hardy!
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September 2023 by Sean Clifford
Joe Webb was super to deal with. Spoke with him over the phone, we structure most of the transaciton that way. Making thg buy process very simple.Everyone was very helpful and straight forward. I highly recommend Hardy!
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September 2023 by Sarah Lester
Adam was very kind and attentive! Where we had visited two other dealerships earlier in the day, Adam wasn’t pushy or only concerned about a sale! He made the buying experience seamless! Brad was helpful as well in getting us a better deal for our trade! Our financial person was kind and helpful in every aspect! Overall experience was great!!!
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September 2023 by faatimah tucker
I made an appointment for an alignment and to have my rear passenger tire checked for a slow leak. On the day that I can I'm, I was assigned to Barry Cochran. Barry came to tell me there were no issues with my tire to be found and the psi was leveled off and that they were moving forward with the alignment.The very next day I didn't go anywhere until the end of the day which wasn't far. On my way back home the very same tire that was checked registered on my dash as 24psi, within 5 minutes it was at 16 psi. I called the dealership to seek assistance it ask if it be refunded for any damages. Barry told me he'd have to speak with his manager and I was told they would not help me and that they never did anything to the tire. They asked if I could come in for them to take a look, I told them that I would like to however I was loosing tire pressure too rapidly to make it 35min in rush hour traffic and that I'd lost 8psi in 5 minutes.Thankfully I was able to pull into a nearby tire place and receive assistance before getting stranded on the side of the road. The tire people who helped told me that it appeared that a razor blade had been pushed between the tire treads because of the size of the leak area.I can't prove that they put a razor through my tire or that they just missed this in my initial request for there being a leak but I am dissatisfied with their service because any tire issue can be dangerous especially in 100° weather.
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September 2023 by Silver Dollar
They went above and beyond to make me happy with my most recent purchase. I hadn't got a truck from here in quite some time, they each were just as helpful now as they were 22 years ago. Highly recommend Hardy over any dealership in Rome. Outstanding people who care
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July 2023 by ann chambers
Hardy's sold us an insurance policy for tire rim repair and tire replacement. They did not want to honor the policy. I had to wait weeks just to get a return call and then weeks for them to offer to fix it. In exchange for my purchasing new tires elsewhere, they agreed to a free oil change. When I finally got the car in for the insured service and went to pick it up, they had charged me for the entire service. I had to find the sales person and the owner. They finally agreed to the tire rim repair and credited the bill but would not agree to honor the free oil change. I had bought a brand new Silverado High Country two years ago and was shopping for a new truck. I will never do business with Hardy. They were willing to give up a good customer instead of honoring the promise of a free oil change.
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July 2023 by Joel Ivory Johnson
My sales person, Adam, was honest, direct. He was knowledgeable, but also said "I don't know" when he didn't know something. I appreciate that, as I've interacted with people that will make things up or dodge a question. In addition to helping me with my vehicle purchase he asked all the right questions to ensure that I was ready to have an EV as my main vehicle. I would recommend him to others. The experience was pleasant.?
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July 2023 by Shae DeNyse
Terry was amazing to work with! He was very thorough in explaining all the features of the vehicle we were interested in. He also helped us on the trade in value of our van which gave us a good deal on our new vehicle. He even entertained my kiddos while I was completing paperwork. He was quick to respond and answer any questions I had without any pressure at all. Both Rachel and Lynn were super sweet and helpful as well. It was a wonderful experience!
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July 2023 by John O'Daniel
I have bought 3 vehicles from Hardy and enjoy the pricing and professionalism the dealership delivers each time. Adam Teal has been a pleasure to work with. He understands my needs and has exceeded my expectations. Great buying experience each and every time.
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June 2023 by Chris Whitener
Picked up my new GMC here yesterday. Easy in and out process and not a dealer that tries to take advantage. Will consider for additional vehicle purchases in the future