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April 2024 by Kimberly H
The service is excellent at this Mavis location. I purchased my first set of tires from Mavis and recently found that it was time to replace them. Eddy was really helpful with making this puchase. His customer service was some of the best I have come across in a while, Steve worked on the replacement and a brake issue I thought I had. He assured me the brakes were fine and made a an adjustment. Oh, I love their waiting area, makes you not want to leave.
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April 2024 by Gene Taylor
Update, after experiencing the service at other Mavis locations, I will only use the Dacula location from now on. Went to have my tires rotated at a location in Buford. After the job, the tech got into my car with grease on his shirt and it transferred to my seat bolster. I was livid, because the front desk guy who drove the car onto the bay, who had on a clean shirt, just watched as the tech delivered the car back to me. No, this is NOT a complaint about the tech. The tech is supposed to have grease on him by the end of the day. That wouldn't have happened at the Dacula location.Drive a distance to get here.Costco is my go to for tires. But they didn't carry the brand I wanted this time. Went to two Mavis locations near my home, but they were not responsive.So I stumbled onto Mavis Tires and Brakes in Dacula, which is NO where near where I live. They were able to order the tires for me, the next day. Plus gave me a sales telephone number, which matched Amazon's tire price.They put the tires on and I immediately noticed a wobble that I would have when braking, just disappeared.---Recently one of the tires was ruined by a construction nail that I picked up at a Home Depot, I suspect. Called Mavis locations near me, but they said the "computers were down", so they couldn't check to see if my tire was in stock. I called the Dacula location, and they said, "yes".I drove up that day and they took care of me. I'm very pleased with this specific Mavis location.
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April 2024 by Fred Beal
My experience at this location was phenomenal! I've never seen a shop, lobby, and restroom so clean. The staff was very pleasant, and they made having to spend money as pleasurable as possible. Thank you Mavis of Dacula for an AWESOME JOB!!! Will definitely be back for all of my future needs!
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April 2024 by Erika Heard
This Mavis location has great customer services and a VERY CLEAN LOBBY. THE BATHROOM IS WHITE GLOVES CLEAN!I travel from Hiram GA for my services and I will return.
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April 2024 by Silver
Friendly customer service and they did match pricing, so I was happy. I would, however, recommend getting your alignment at a different place such as Pep Boys or other stores that give you 1 year or lifetime alignment. You only get 30 days if your alignment is out of whack (mine is slightly pulling to the left after installing all new tires), and then you have to pay another $100 to re-do it.
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April 2024 by D. W.
Had to get a tire replaced because a screw was in sidewall. The work was completed before quoted time given, so that was nice surprise. And wasn’t charged for lugnut replacement due to a dealership mistake. I definitely recommend this Mavis location.
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April 2024 by Denise Turnipseed
The good people at Mavis in Dacula took excellent care of my car. They were friendly, professional, went above and beyond - resolved my car’s issues in record time. This is the kind of shop you can trust and return to - which is rare. I highly recommend them and will be returning. ??
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April 2024 by Fritz F
Eddie was very helpful with fixing my tire. And had very patient. Great service
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April 2024 by Hannah Kimes
I just left the location on auburn rd and it is very rare that you feel people actually care about you. They were kind and thoughtful and got me exactly what I needed in my budget. I’ll most definitely be back for future work
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April 2024 by Atonya Reese
I am very pleased with the service and care provided to me and my car. I went in due to having another nail in my tire and I was promptly greeted and serviced. I've been to this location three times and each time Mr. Eddie was very professional and advised me of services while I was there, but not in a pushy way. Thank you Mavis and Mr. Eddie for taking care of my family and I!
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April 2024 by Melissa H
Love this place the people there are so friendly, knowledgeable and helpful. They got me in and out in no time. Definitely would recommend this place to friends and family for car repairs
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April 2024 by O Reed
This shop does great work. I’m very happy with the service.
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April 2024 by Adeola Oladimeji
This location was very friendly and they had excellent customer service.! They’ve definitely made a regular out of me.!
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April 2024 by Steve Javorka
On 4-06 I talked to the manager to get my truck aligned today He said he was full today but could do it tomorrow... I told him I had a F 150 with a 4 inch lift on it with big tires. Would he still be able to do it? He said bring it in tomorrow and we'll have to look at it. My appointment was for 11 o'clock. I brought my truck in and the manager on duty said Because it had a 4 inch lift, it will not work for the front end alignment. He went back to talk to his mechanics and they told him no it will not. What a waste of my time probably will not go back.
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April 2024 by Sabrina Joyce
Eddie was magnificent! This location always takes good care of us.
