Mailbox Centers near Dacula, GA

“A UPS that has customer service. The lady was lovely. But just to walk in and be recognized as entering the building... like hey we're here to help if you need it. Easy in and out. Just refreshing old school costumer service. Adults actually work here.”

“Ellen and the other young gentlemen (Roman?) were Amazing, Polite, Professional and Helpful!
Thank you very much for the help you both made the visit nice.”

“Amazing Services. I am very greatfull to UPS store?.I recently had the pleasure of working with UPS Store, and I am thoroughly impressed with their exceptional service. From start to finish, they were professional, efficient, and delivered high-quality prints that exceeded my expectations.The process was seamless, with clear communication and prompt responses to my queries. Their team took the time to understand my requirements and offered valuable suggestions to ensure I got the best results. The turnaround time was impressive, with my prints delivered well within the expected timeframe.What really stood out was the attention to detail and the care they took in ensuring that every aspect of my order was perfect. The quality of the prints was exceptional, with vibrant colors and crisp text. The finishing was also top-notch, with precise cuts and bindings that left me impressed.I would highly recommend UPS Store to anyone looking for reliable and high-quality printing services. Their prices were competitive, and their commitment to customer satisfaction is evident in every aspect of their business.”

“Friendly and accomodating staff. She was understanding of my lack of computer knowledge. I also witnessed her being very patient and explaining in detail to a family who spoke very little English. Wish I had got her name.”

“These guys have the best customer service hands down. I hope who ever owns this location reward's his workers with a raise they deserve it. I will continue to use this location as long as these great employees are there. Fyi don't use office depot on hwy 20 they are trash. I should have came to this location first. Thanks guys”

“Always so kind and efficient, all the staff is amazing in customer service and the products exceed my expectations every time! I recommend them to everyone I know and would not go anywhere else!”

“The owner, Jim, is the greatest. Our daughter is starting at UGA and we are out of state. There were no good options in Athens to ship dorm essentials in advance of her move. We reached out to Jim since his Pak Mail location is located roughly halfway between Atlanta and Athens. He allowed us for a nominal fee to ship whatever we needed to his store (i.e., Amazon, Target, etc.) and then he kept it in a safe and secure manner until we arrived last week for the move in. Jim went above and beyond for us. Our flight was late and by the time we reached Lawrenceville, his store had been closed for several hours. However, Jim graciously agreed to come back to the store after hours to allow us to pick up all of our boxes. While it must have been intrusive on Jim's life to assist us, he did it with a smile and positive wishes for our daughter's move to Athens. We cannot thank Jim enough for his help. I highly recommend Jim's Pak Mail store to anyone including future out of state UGA students who find themselves in the same predicament as us. Go Dawgs!”

“Ralvie was extremely kind and helpful. This was my first full service experience I always just do drop offs. This time I had to print, notarize and fax. Such a quick process and easy.”

“The store assistants were friendly, kind and quickly attended to my needs. They made me feel like a valued customer as soon as I walked in the store needing to ship an item in the mail.”

“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”

“Received email with PDF file for printing, i don’t have a printer so sent the email to the store, arrived five minutes later. The gentleman opened, printed, notarized, and mailed in less than ten min!! I was very pleased!!”

“OMG. such a beautiful environment. the lady “i forgot her name sorry” she was absolutely amazing in her customer service, micro managing, multi tasking, and also making sure your inquiry was handled correctly. if i ever need anything, ill go out of my way to this store specifically just so she can assist me. 11/10 ups store. best one ive been at ever tbh”

“I went to send a few things off and Jessica & Peete were very helpful. They both greeted me with smiles and kept them throughout my visit. Very professional and helped me to print out and ship out what I needed. Would definitely visit again.”

“Jordan South. Jordan is the reason I give this store a 10 out of 10. Today, August 22, 2024, I went into this store to print out some documents and send them to the recipient. Despite all the workload that was happening in the store at that time, I mean an aggressive old grandfather who could not figure out his desires, a girl who wanted to return Amazon parcels and did not speak English well, all the time talking about her child crying in the car, a queue that began to accumulate due to the lack of help for Jordan. This employee was extremely calm and very kind to everyone who was in the store. He helped the girl return the Amazon parcels, quickly allowing her to return to her child, helped the grandfather figure out how to print his musical notes, helped me with sending documents to the right address, which I entered incorrectly twice. He was polite and very qualified with maximum dedication and customer focus. I am sincerely grateful for his work and his attitude towards customers. This is what I come and return to UPS for.”

“Just had to go in and have something printed for me and help with a return. Lalita (sorry, I'm probably spelling it incorrectly) helped me. She was very friendly. Very efficient. Was able to quickly answer every question and guide me through every step. The store was very busy and yet she took her time and was incredibly pleasant to interact with. Thank you for your help and making the experience seamless and smooth.”

“It such a busy season for UPS. I visited the store the store today, there were multiple employees helping customers and making business efficient. All employees were friendly and kind! I know that can be difficult during this busy season.”

“I had a small, somewhat heavy fridge to return to Amazon. I also had another slightly heavy box to return. Christian got the fridge out of my car for me & carried it into the store.
I'd parked directly in front of the UPS Store. I hadn't asked Christian to also help me with the other box in my car, but he went back to my car to bring it inside the store as well. He then printed my labels for me (Had to show me how to send the labels to the UPS email). He was so kind & helpful. It turned out that the label was for FedEx instead, but he put the label on the box anyway, then Regina stepped in, because the label for inside the box hadn't been placed inside (required), as the customer helping me re-box the fridge (Carlos) & I had taped it up. (SO VERY KIND of Carlos, as I couldn't have done it by myself). Regina slit the box open on top & slid the label inside, the taped it back for me. I was going to get something out of my car, but it wouldn't open. I thought it was a dead battery in my car's key fob, so Christian continued to work on my packages while I went to Kroger to buy a new battery. There were 2 ladies (customers in the UPS Store) who saw me having trouble with my key fob. They helped me with it & after I returned to my car, from Kroger, they both came to my car to help further, as the car still wouldn't start. One suggested it might be my car battery, so I went back inside, not knowing what to do. Regina came to my rescue! She called the Goodyear store, in same parking lot, to come give me a jumpstart, in case the battery was the issue. When I asked how much I owed, she waved her hands and shook her head, meaning she had so much compassion for all I was going through that she waived the charge for printing the labels. Because Regina called Goodyear, they sent an awesome guy, Spencer, who not only did a jumpstart, but he went inside the UPS Store & got my fridge, put it back into my car, so I could take it to FedEx. I ended up with a new battery & he did so many other helpful things with my car, without charging me. Though the situation was terrible, the kindnesses I received were just blessing after blessing, with so many coming to my aid. I am CERTAIN that Jesus & Holy Spirit were working within each individual who came to help me in SO MANY WAYS! I feel so blessed, even after a $275 battery & all the stress, which has now melted away & I am so grateful to Regina & Christian (UPS Store)! If Regina had not reached out to Goodyear (awesome too), I may still be there, stranded & it could have cost way more than it did & may have involved so much more difficulty ( possible towing, etc.) I didnt know what to do. So, a great BIG THANK YOU TO GOD, to Regina, Christian, Carlos (reboxing help), Spencer & Christy (Goodyear) & to those who also helped me, whose names I do not know. May God's richest blessings be poured out on each & every one of them! Praise be to God!”

“I just came from this UPS store store number 7028 and it was one of the best customer service experiences. I've had five stars. I came all the way up here to Hamilton Mill from the Dacula village stote, I would give you the store number if I had it but the lady that refused to give it to me, I will now make this UPS store my UPS store of choice. Thank you for the great service.”