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August 2023 by Kebin F.
The produce section is dismal and over priced just like the meat department if you shop at the Asian grocery, Aldi and Costco. Do a little vacuum packing you can save 30-40 percent over kroger. Only go here if u need one or two items.
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June 2023 by Polar F.
Someone please tell the deli to stop trying to skip out on making fresh subs by telling people to use the pre-made ones. They're getting really bad on that.
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March 2023 by Bryan K.
Used to go to this Kroger for all my deli needs. For two months, I have been ordering from same lady for my weekly needs. No amount of engaging has made this woman smile, thank me for my business, the cuts have been wrong and she turns aside when she hands me my order. I will now switch to Publix. Kroger needs to put this woman in the back or fire her.
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February 2023 by Kandy K.
Kroger is always great. This particular kroger has racist attendees. I watched 4 people walk out in front of me without showing receipts, so I walked out without showing my receipt and was called back, despite not tripping the alarm. Only difference between me and the other customers was skin color. You make your deductions from that.
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January 2023 by Cheryl O.
I have a healthy food plan through my health insurance company. In December, I went to use up my quarterly allowance at the Kroger on Dacula Rd and scanned the rib roasts that were on sale for $5.97/lb. The scan showed them as not eligible, however; when I went back the following week, when the roasts were $12.97/lb, and scanned them, they were eligible. Funny!?!?This was not the first time this has happened and this practice is not limited to the Dacula Kroger. They are a participating member of the healthy foods plan and I find that Kroger's failure to abide by the plan (when meat products are on special) reprehensible.UPDATE!!! Same thing happened with milk, today, 1/7. Milk was reduced to $2.29 & was "not eligible" when milk for $2.99 was eligible.
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October 2022 by Stephanie C.
The selection of sushi is great here. They have a nice bakery and deli as well. This location is update more than the location on spout springs road.
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August 2022 by Jae E.
This is the absolute WORST grocery store I have ever been to(not just worst Kroger, worst grocery store?. The employees are beyond rude. Every single time I come in here they have terrible attitudes. How is it my fault y'all dislike your jobs? You would have no job if I didn't SHOP. They make me uncomfortable every time I'm here. As if I am bothering them. What makes it worse is this is my local store. Why should I have to go out of my way because they are miserable. Kroger scrap the whole team except for 2 people I have encountered! Ridiculous
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April 2022 by Alisha H.
I just wanna say it's a lovely lady that works there name Pam and she is a awesome person, she has great customer service skills, very friendly always have a smile on her face everytime I come in the store and she always taking her time to help everybody... Ms.Pam You Are Awesome and Keep Up The Great Work Thank You So Much For Being So Nice
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April 2022 by Miriam Vilchez
Friendly attendants!
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August 2021 by Miriam Parham
Friendly attendants!
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July 2021 by Grechell C.
I live in Lawrenceville, came up here bc I'm doing a project in Dacula & I decided to go into this Kroger. I was shocked at first bc when you go in, all you see it, Starbucks station (which is weird bc there's a WHOLE Starbucks store right outside the window, sushi station, sandwich station, pizza station, chicken station. I was confused though I walked up & I saw a line for Deli but not this chicken/sandwich/pizza station.... This older lady named KIM came up to the counter & I say "Hello, should I order my food from you or do I get in line" she literally goes: "nah, I only work with chicken & pizza" .. then why is the sandwich station next to it. She then says "whatever I'll just make it for you" so I walk towards the deli section & she's like "MA'AM! So what do you want" with a look of "are you stupid" She starts complaining & telling me that more than half of the ingredients, they don't have it. She walks away & I noticed she was whispering something to "Danielle" (absolutely loved loved loved her!!) & she turned around & looked at me straight in the face (she looks sad, like if Kim said something messed up) & she comes to me with the biggest smile & goes " it's okay! I'll make you your sandwich" .. in which I respond: "well that was rude of Kim" , I cannot stress how nice & funny Danielle was. I absolutely loved her, we need more CSR like her!! As for Kim, smh Kim. Idc if you're having a bad day, but you don't need to treat people like they're the scum of the earth. Thank you Danielle for representing true customer service, please give her a raise !
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July 2021 by Ed D.
Well I must admit I am tired of getting overcharged (see photo) then getting less than acceptable customer service at this Kroger. Beside having to return and request a refund this store IS NOT CLEAN. Just look inside the men's restroom or in the eating area of the coffee shop on location.
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July 2021 by Serena S.
I've been going to this Kroger for years. I've never had any issues with the workers here, however I have had issues with the products. Majority of the time when I like a product, for example; a certain brand of a drink. The next month, they won't have it. When you ask a staff member about it, they'll say that they don't have it anymore and don't know as to wether or not it'll come back in stock. This has happened multiple times, with different kinds of products. A lot of times, there are expired products on the shelf. It's like sometimes the workers there don't even check the dates of the products. I don't really come here that much anymore, and when I do it's usually for the hair dye, makeup, and pharmacy. The staff don't wear masks, and don't enforce social distancing. However, they do have free wifi here and a Starbucks inside, which doesn't really make any sense considering there is a Starbucks in the parking lot of the Kroger.
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March 2021 by Kailey S.
I went to use the restroom and only one stall was clean enough to use. One of the staff that works in the deli used the restroom before me.. she did not flush or wash her hands before returning to the deli. Here's is a few pictures of the atrocities.
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March 2021 by Hailey S.
Bathroom was DISGUSTING. Also, my sister and I witnessed a deli employee walk out of the restroom without washing her hands or flushing the toilet. There was no toilet seat covers and used feminine products on the floor. We came earlier in the day, spoke to someone about it, returned later to do more shopping and the bathroom still wasn't cleaned.